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Owens Soft Water

Water Filtration and Softening, Plumbing, Water Coolers,

About us

Owens Soft Water is a family owned business that has been around for over 50 years in the Central, Mid, and Northern Michigan areas. Owens systems are custom built to suit the individual needs of each household or business, and we support all systems, including those of our competitors. Our main product time is the High Efficient - non - electric Kinetico Water Softeners, Reverse Osmosis, and purification.

Business highlights

74 years of trusted experience
Emergency Services Offered

Services we offer

Owens services include sales, installation, and repair of reverse osmosis, water softeners, filtration systems, and bottled water for both commercial and residential applications. We also offer whole house winterization and well chlorination services.

Services we don't offer

ask for details

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Beth A.
03/2017
5.0
water softeners
  + -1 more
Very pleased.
Description of Work: Water softener and water filtration purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol M.
05/2016
5.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Karen N.
05/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: Were punctual friendly repeat Kenetico purchaser. House still in construction so haven't installed yet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Kevin S.
01/2016
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: They installed a new water softening unit and carbon filter. They did a great job and were very professional .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Owens Soft Water
Thank you for your review. We take great pride in both our products and our services. Please don't hesitate to contact us if you should have any additional questions, comments or concerns at 1-800-499-9719 or find us on Facebook at [hyperlink removed]

VICTORIA & TOM G.
10/2015
5.0
plumbing, water delivery, water softeners
  + 1 more
We interviewed several soft water companies for the work we wanted done before settling on Owens. Jerry Gaca came to our home to look at our existing water filtration system and give us his thoughts on the best solution for us. He was very informative and listened to our concerns and answered all our questions. While he was there, he gave us other ideas (a better filter suggestion that we could install ourselves) as well as thoroughly explaining our entire filtration and soft water set up. We had a reverse osmosis system installed in our lower level and a supply line to the kitchen sink and refrigerator ice maker. Curt, the installer, was on time and professional. The initial install had a hiccup but when I took a video of the water flow to the faucet and sent it to Jerry (at 6:05 am no less), Jerry answered within 10 minutes and said he would send the technician back. Yesterday, we had the small issue fixed and we couldn't be happier with the result. We would very definitely use Owens again based on this high touch, high customer satisfaction service and recommend them to others.
Description of Work: Installed a reverse osmosis system for our drinking water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Owens Soft Water
WOW! Love the specifics in your review. Thank you for your review. We take great pride in both our products and our services. Please don't hesitate to contact us if you should have any additional questions, comments or concerns at 1-800-499-9719 or find us on Facebook at [hyperlink removed].

Brandi S.
07/2015
5.0
remodeling, plumbing, water softeners
  + 1 more
The install was excellent. Everyone was very professional and they took great care with my home. They cleaned up after themselves and ensured that I knew how everything operated when they were finished. I would highly recommend Owens Soft Water to anyone in the market for water treatment in Michigan.
Description of Work: They installed a Kinetico Water Softener, Kinetico Reverse Osmosis Drinking Water System, ran the lines to my refrigerator, and installed faucets at my kitchen and bathroom sinks for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Doug J.
10/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: I had problems after installation. It took 4 visits to resolve the problems. All the employees were very professional and the owner called to apologize for the inconvienence. The system is working well and does what they claimed it would do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Owens Soft Water
Thank you again for your review. How are things working for you now that some time has gone by? We would love to hear from you 1-800-499-9719.

Barbara M.
06/2013
5.0
water softeners
  + -1 more
The company showed on the scheduled time and date promised. The work was done in one day by their professional plumber. I have been very happy with the unit and the work performed by this company. I would certainly recommend them to anyone.
Description of Work: Installed whole house water softener unit and reverse osmosis drinking water unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Response from Owens Soft Water
(Member name removed), It was a pleasure working with you as well!! Please be sure to contact us with any questions, comments, or concerns that you may have. For additional discounts, information, updates, and helping our efforts of staying "GREEN" please take a moment to "Like" Owens Soft Water and "Like" Aqua the water girl on Facebook!! I will be placing a $20 credit on your account for your efforts! Regards, Mandy Marketing Manager

    Contact information

    8964 S. Clare Ave., Clare, MI 48617

    OwensSoftWater.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Plumbing,
    Water Coolers,
    General Remodeling

    FAQ

    Owens Soft Water is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    Owens Soft Water accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Owens Soft Water does not offer free project estimates.
    Yes, Owens Soft Water offers eco-friendly accreditations.
    No, Owens Soft Water does not offer a senior discount.
    Yes, Owens Soft Water offers emergency services.
    Yes, Owens Soft Water offers warranties.
    Owens Soft Water offers the following services: Owens services include sales, installation, and repair of reverse osmosis, water softeners, filtration systems, and bottled water for both commercial and residential applications. We also offer whole house winterization and well chlorination services.
    ask for details

    Contact information

    8964 S. Clare Ave., Clare, MI 48617

    OwensSoftWater.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM