WaterBGone Basement Waterproofing is an independently owned and operated company serving South Eastern Michigan for over 25 years. When you call or email WaterBGone Basement Waterproofing, you won’t be dealing with a salesperson; you’ll be dealing directly with the owner. Not only do we guarantee that if you call today you will have your estimate in 24 hours or less, we guarantee our basement waterproofing services with a lifetime transferable guarantee. We will always give you honest advice and fair pricing. Because we are a small company with low overhead costs, we will beat any competitors quote by $300. Joe actively volunteers for FEMA and Habitat for Humanity.
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Basement Waterproofing. Concrete- Pouring. Drain Pipe Installation. Excavating. Foundation Repair. Plumbing. Water & Smoke Damage. Wells & Pumps. Home and Business Security Systems - Alarm Systems, Cameras, Alarms for Flood - Freeze- Heat
Description of Work: 28 Ft. Internal Drainage System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leor G.
11/2017
5.0
basement waterproofing
+ -1 more
My experience was great.
Description of Work: I spoke with Joe after discovering water in my basement. My issue turned out to be much of nothing as my sump pump wasn't making a solid electrical connection with the outlet. But Joe was extremely helpful and didn't try to sell me a bunch of BS. I called his company specifically after reading some of the reviews here and I can say for certain that if a real need ever occurs, he will be my first call. All it took was 5 minutes on the phone with him!
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara J.
03/2017
5.0
basement waterproofing
+ -1 more
I was satisfied with the quote.
Description of Work: I had some water in my basement and they were one of the ones on the list that I had checked out, but they didn’t do the work. Another company did the work. They gave me an estimate. I had several quotes. I think the quote was a little higher. It was for repairing the water leak, re-plastered the wall and redo the concrete after the leak in repaired.
Rating Category
Rating out of 5
value
4.0
Yes, I recommend this pro
Michael O.
06/2016
5.0
basement waterproofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Linda K.
01/2016
5.0
basement waterproofing
+ -1 more
.
Description of Work: I would give this company an A+++ if I could. Excellent job and clean up.
Rating Category
Rating out of 5
Yes, I recommend this pro
Christine C.
11/2015
5.0
basement waterproofing
+ -1 more
unknown
Description of Work: Fantastic company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Nina K.
10/2015
5.0
wells
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joyce H.
06/2015
5.0
basement waterproofing
+ -1 more
unknown
Description of Work: Joe, Charles and their crew did inside waterproofing, plumbing and outside grading. The job included breaking up a portion of the basement floor to waterproof and re-route storm drain and filling sink-hole and grading area around house. They were prompt, courteous and knowledgeable. Work was completed as promised and the crew cleaned up before leaving. |We had 3 other (good)companies evaluate our problem; but Joe stood out - he was knowledgeable and immediately earned our trust. |We will definitely recommend WATER B GONE to our friends and neighbors and, if needed, use them in the future. Great job - Thanks again guys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Bruce M H.
06/2015
5.0
basement waterproofing
+ -1 more
unknown
Description of Work: Installed a drain in our driveway so Walter did not go into our garage. Did a great job and solved the problem. Would definitely call Joe again
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Puneet Kanwar M.
06/2015
5.0
basement waterproofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
mark S.
05/2015
5.0
basement waterproofing
+ -1 more
unknown
Description of Work: waterproofed basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Sally V.
03/2015
5.0
basement waterproofing
+ -1 more
unknown
Description of Work: They fixed a crack in my basement wall that I discovered after moving boxes away from the wall. I have had this leak repaired twice by other providers and it was not done well. This company was very polite in describing to me why the other 'fixes' didn't work and explained how the process they recommend would work. They also guarantee the work so I felt comfortable. So far so good, even with the big melt we've had from all the snow. | |The were timely, efficient and I did not even know they had been through my house nor in the basement when they were finished as they were extremely neat, clean and respectful of my home. | |I recommend them highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Gilda J.
12/2014
5.0
basement waterproofing
+ -1 more
unknown
Description of Work: Very professional and trustworthy
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$5,900
Kathleen E T.
10/2014
5.0
basement waterproofing
+ -1 more
unknown
Description of Work: Waterproofed basement wall outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Julius F.
10/2014
5.0
basement waterproofing
+ -1 more
unknown
Description of Work: Water proofed the 3 outside walls of my basement, and poured a pad for my air conditioner condenser and whole house generator. Showed up when promised, worked like dogs all day, cleaned up after themselves , checked back on our satisfaction, and generally made a messy pain in the butt job bearable. I recommend them to anyone, no hesitation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
David W.
05/2014
5.0
concrete repair, basement waterproofing
+ 0 more
unknown
Description of Work: When we first called, they came quickly to give us an estimate. We scheduled a date for service. They arrived on time and proceeded to work on the problem immediately. When they were done, they cleaned up and charged exactly what they said they would. We were told that if there was a problem, we should call them back and they would return to fix it. I would definitely work with them again. Thanks Joe!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,375
David R.
04/2014
2.0
basement waterproofing
+ -1 more
Explained in detail above.
Description of Work: Told us that we had to dig a trench around the inside or our home to put in PCV pipes to direct the water to our sump pump, because the water was coming up under the foundation. Their quote was $13,000 ro the entire job. We gave them an advance of $4,000. They trenched about 20%, but a contractor friend of ours showed us the the real problem was that the water was coming through an egris window on that side, because the insulation in the wall was wet and muddy. Told them that they did not need to do any more, that we were going to add french drains to the outside at both ends of our home, on the ends that we received flooding. Told them that I wanted my $1,500 refund. That was 6 months ago. Called them, and the owner Joe Saffe stated that he would call me back in a couple of hours, and never did. I contacted him 2 weeks ago asking for the refund, and he stated that he will talk with his brother and call me back in 20 minutes-he has not called back. I will be calling him today to give him one final chance to refund the difference in what the cost is compared to the $4,000 we paid in advance, and if I do not receive a check by this Friday, I will go to court. We went with him because he stated that he is highly ranked on Angie's List.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$2,500
Response from WaterBGone Basement Waterproofing
You should look at the big picture you sign with us for $13,000 we located your problem explained it to you that you do not have to do all the basement at that point we stopped there is a service call to come back out there and finish 60 or 50 feet we actually save you approximately 8000 dollars because we do not have to do the entire basement even though you sign with us but there was another call to come back out to close up our work that's called a service call like what they do healthcare business as you know that. I'm a small family operated business 27 years has never had a complaint like this after saving someone money and want to comes to going to court anytime anyplace
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Foundation Repair,
Concrete Pouring and Repair,
Wells and Pumps,
Drain Pipe Installation,
Plumbing,
Excavating,
Chimney Repair,
Water & Smoke Damage
FAQ
WaterBGone Basement Waterproofing is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 7:00 AM - 11:30 PM
Tuesday: 7:00 AM - 11:30 PM
Wednesday: 7:00 AM - 11:30 PM
Thursday: 7:00 AM - 11:30 PM
Friday: 7:00 AM - 11:30 PM
Saturday: 8:00 AM - 8:00 PM
WaterBGone Basement Waterproofing accepts the following forms of payment: Check,PayPal,Visa
WaterBGone Basement Waterproofing offers the following services: Basement Waterproofing. Concrete- Pouring. Drain Pipe Installation. Excavating. Foundation Repair. Plumbing. Water & Smoke Damage. Wells & Pumps. Home and Business Security Systems - Alarm Systems, Cameras, Alarms for Flood - Freeze- Heat