We had a terrible experience with PAE. They replaced a sewer line, and we specifically asked them to avoid a large tree in the yard. They couldn't find where the sewer line was going, so they ended up digging around 75% of the tree. We are concerned the tree will die. On top of that, they left a terrible mess with pieces of sewer line and tree roots mixed among the pile of roots. Absolutely hazardous, particularly given that young children live in the house and play in the yard. PAE's owner was rude when we called to ask what happened and just said, "I wasn't there. I don't know." Follow -up calls yielded no further response to the huge mess they left. I would advise anyone to stay away from these terrible plumbers.
Description of Work: Drain cleaning followed by excavation and replacement of sewer line
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$3,600
Tonya R.
05/2014
5.0
drain cleaning
+ -1 more
I was impressed with his service as he went about inspecting our system. He determined that the salt reservoir needed to be emptied then worked efficiently to remove all of the old salt and water. Tim also looked at our older water filter and gave us options. In February, Tim installed a whole house filtration system, patiently explaining how to clean and change the filter. I would recommend Tim @ PAE Plumbing to anyone in the Greater Lansing area as his service is priced reasonably, he works efficiently, and leaves the work area clean.
Description of Work: Tim @ PAE Plumbing came to our home in January 2014 to look at our water softener which was not functioning correctly.
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Service Categories
Drain Cleaning,
Drain Pipe Installation,
Excavating,
Plumbing
FAQ
PAE Plumbing is currently rated 3 overall out of 5.
No, PAE Plumbing does not offer free project estimates.
No, PAE Plumbing does not offer eco-friendly accreditations.
No, PAE Plumbing does not offer a senior discount.
No, PAE Plumbing does not offer emergency services.