I recently hired Yeager to repair my driveway. While their initial quote was reasonable, I encountered several issues during and after the project. Here are the details: 1. Cracks Left Unsealed: The company left some cracks unsealed, and these were deeper than 1/2 inch. They were supposed to fill cracks deeper than 1/4 inch. This oversight was disappointing, especially considering the cost. 2. Damage to Existing Cold Patch: They damaged the existing cold patch left by the previous owners. Instead of addressing it, they simply left it unsealed with loose gravel at the broken facade. 3. Communication Difficulties: Getting hold of them has been a challenge. Their responsiveness has been poor, and their attitude has been rude. They have refused to deal with the issues presented. In summary, Yeager fell short of my expectations. I recommend looking elsewhere for your asphalt needs.
Description of Work: Sealcoat and crack repair
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,107
KRISTINE D.
09/2020
1.0
driveway pavers
+ -1 more
they came first week of Sept and tore it out. Then we waited and waited with one excuse after another abiut why it wasn't being done. They finally completed Nov 20. Following June it started to crumble & spots tore up - they "spot sealed it" again and then when still was having issues they stopped contacting us. Each week we call, get told the "vice president" is aware and yet no one ever calls us back or comes to look at it. We just.lost out on $5000 lousy quality driveway with no followup customer service.
Description of Work: Driveway tore up and new one put in
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
Response from Yeager Asphalt Inc
[Member Name Removed], I’m sorry we’ve been unable to make you happy. We have been to your residence on multiple occasions, both the salesman and our Vice President have visited your home multiple times this year. Unfortunately your driveway is very narrow and when you continue to sit in one spot and turn your wheels without moving you are in fact going to leave tire marks in the asphalt. Over time these will work themselves out but if you have read our recommended “After Care Brochure” on our website, you’ll see all the best recommendations on proper care. On all visits to your drive there was no crumbling it was simply tire marks. If you haven’t done so please visit our website and read the after care to prevent any further issues with your drive.
Dave R.
09/2019
1.0
driveway pavers
+ -1 more
We had Sealmaaters do the 20 and all went well
Description of Work: 20 driveways
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Lori B.
09/2018
1.0
driveway pavers
+ -1 more
Several low spots and when I asked them to come over to talk about and let me show them my complaint they never did. I withheld a small portion of bill (which was to high) until they contacted me and then they called and threatened me... Very poor customer service and if I had not been in and out of the hospital over the last year would have definitely looked for another company.
Description of Work: Asphalt Driveway
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$3,000
Carole S.
08/2018
5.0
driveway pavers
+ -1 more
Workers were on time, fast and cleaned area after job was finished.
Description of Work: Cracks in asphalt was cleaned, filled and sealed. Sealer on driveway. They were fast, professional, cleaned clumps of grass from blowing debris and my driveway looks great. I would recommend Yeager in a heartbeat. Very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
Yes, I recommend this pro
$425
Response from Yeager Asphalt Inc
Thank you for the great review, we strive for customer satisfaction and lasting relationships.
Penny P.
05/2018
1.0
driveway pavers
+ -1 more
On-site contract & down payment made. Work attempted but carport not high enough for equipment to go under as stated by project estimator & co-owner. Several emails and unanswered calls that took two weeks to get a refund and no sorry for your inconvenience.
Description of Work: Asphalt driveway
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Response from Yeager Asphalt Inc
[Member Name Removed], It is true that your carport was installed to low for any type of asphalt paving equipment to fit under. We did recomend that concrete be used for your application. Once you decided you were going to think about it and requested a refund. Your deposit had to be processed and mailed back which is was. Giving us a (F) is clearly unfair simply due to the fact it took 2 weeks for you to recieve your refund. This is an acceptable time frame to process the refund request, issue a check and send in the mail. Yeager does apologize for any inconvenience.
Sheryl C.
10/2017
5.0
driveway pavers
+ -1 more
They were here within one week of our contacting them. They edged the driveway, filled cracks, and recoated the driveway. They were efficient and professional. The driveway looks great.
Description of Work: We had our asphalt driveway recoated with tar.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Michael K.
08/2017
5.0
driveway pavers
+ -1 more
Extremely well with one exception. They were to give us a days notice when they were going to begin the grading. Instead they called that morning, but promised to give us a days notice before they began the paving. We were out of town on the tenth. We got a voicemail at 6:15 that morning and they arrived to do the job 2 hours later. We returned that afternoon to find we couldn't enter our drive for 24 hours.
Description of Work: Yeager took out the old asphalt drive, regraded the drive, removed tree roots, and repaved the drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Sherrie G.
01/2017
5.0
driveway pavers
+ -1 more
Price was in the ballpark with everybody else. Their responsiveness was excellent. I liked their thoroughness and professionalism. All the information they gave me was for my benefit. It was really a good estimate. It was in the ballpark with everybody else that I had come out. They were all pretty good.
Description of Work: I got an estimate from them for the driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dan C.
06/2016
1.0
driveway pavers
+ -1 more
Very Unhappy!!!
Description of Work: None responsive to calls to setup time to do work (After we already gave them $700 deposit. Then showed up to do work without a call ( just showed up at 8am... I work 2nd shift so a call would have been nice... Call them to reschedule and she said "I have no idea when they would be back in the area - maybe 2 or 3 weeks."
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
David C.
05/2016
5.0
driveway pavers
+ -1 more
This was a quality job, done in a responsive time frame. I am very pleased overall.
Description of Work: Provided asphalt drive and parking area
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Joyce H.
07/2015
5.0
roofing
+ -1 more
unknown
Description of Work: They repaired several cracks and sealed entire driveway. They were courteous and professional.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$489
Michael K.
06/2015
5.0
driveway pavers
+ -1 more
The service technician was very informative, gave me several options, pros and cons of other things I might want to do. The office called me back within a week and scheduled and approximate date the following week. They called me two days before it was going to be done and then arrived exactly as scheduled. They did the work exactly as they said they would. Completely satisfied with the work done.
Description of Work: They sealed the asphalt driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Joyce H.
06/2015
5.0
driveway pavers, concrete driveways
+ 0 more
unknown
Description of Work: Repaired cracks caused by cement truck and sealed entire driveway. They were not the cheapest, but the other vendor who was cheaper, was not recommended by a friend.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$489
Malcolm S.
06/2015
3.0
driveway pavers
+ -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
professionalism
4.0
punctuality
3.0
Wade F.
04/2015
4.0
driveway pavers
+ -1 more
unknown
Description of Work: They put my drive way in. We were put on a wait list to get the job done. Which is not too bad but we never knew in advance as to when they were coming to do the job. When they put it in they were very fast and had plenty of knowledge of how to take care of the the driveway. I would recommend them to anyone who needs a drive way put in
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$10,000
Kathy E.
10/2014
5.0
driveway pavers
+ -1 more
unknown
Description of Work: They removed the old asphalt and cement and created a new turn around section on the side. It was then covered with asphalt. It looks very good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
James H.
10/2014
5.0
driveway pavers
+ -1 more
unknown
Description of Work: Placed coding on our driveway. The driveway is long and quite large.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$960
John N.
07/2014
5.0
roofing
+ -1 more
They were supposed to be there on a Wed but came on a Monday, even better due to possible rain on Wed. They cleaned and got the weeds off the driveway. They did a great job and gave discount since neighbor's drive connected. Very nice work.
Description of Work: Tared over existing driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Harold W.
06/2014
1.0
driveway pavers
+ -1 more
When I called they said they couldn't come out for an estimate for 3 weeks. Set up appointment for May 15 2014. On that date they never showed or called. Went with another contractor
Description of Work: Called for estimate
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Doug N.
06/2014
5.0
driveway pavers
+ -1 more
Well organized work team. Lots of workers on site for job, all knew what needed to be done and kept busy. For an asphalt job, very neat and professional. Driveway had to be done in 2 sections, so unfortunately there's a slight crease where sections joined; hopefully will be hidden by sealcoat once that's applied. Generally good communication before installation; would have liked a couple more days notice before installation (just had one day), but it worked out ok. Highly recommend
Description of Work: Resurfaced 3000 sq ft circular driveway including section under carport
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Sharon C.
04/2014
2.0
driveway pavers
+ -1 more
Their estimate was way too high, I decided to not use their service.
Description of Work: Had them come out to provide an estimate for putting asphalt down for the end of my driveway.
Rating Category
Rating out of 5
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$2,000
Lance T.
11/2013
5.0
roofing
+ -1 more
I wrote a long review and somehow it didn't save. So I will give a shorter version. Call Yeager for a quote on my roof. They were very responsive. Came and and did a very detailed inspection of my roof and attic. Inspector (Josh) went up on the roof and also inside the attic. My shingles only lasted 16 years and I was wondering why. After inspecting the attic Josh said I had some ventillation problems and that probably lead to some of the reason my shingles didn't last as long as they might. He also mentioned I had minimum insulation in my attic and suggested I add some to save on heating and cooling bills. I checked and he was correct. After the inspection Josh sat down with my wife and I and went over all the options for shingles, underlayment and options to improve the venitllation in the attic. We selected which options we like and Josh was able to give us a quote at that time. He did say he could give us a 10% discount (I think it was 10%) if we agreed at that time to have Yeager do our roof. I didn't like being pressured that way. It seemed like something the car dealerships do to pressure you into a purchase. But I had previously called Vondette roofing. I was NOT impressed with them. I asked if they would come out and give me a quote. They said yes. I said when can we meet. They said they didn't need to meet with me. They could just come out, look at the roof and give me a quote. What!? No meeting with customer. No going up on the roof to inspect? No going into the attic to inspect? They came out (never saw them) and sent me a quote in the mail. It was for about $16000. Less than Yeager. $16,000 for what? What shingles were they quoting? What underlayment? No ventillation improvements... I sent Vondette an e-mail asking them how could they quote me a price when they didn't even inspect my roof? When they didn't even discuss anything with me. How insulting to think I would pay $16,000 for something without even a discussion? Long story short, I went with Yeager. They did a great job. Took 4 days. Cleaned up at the end of each day. The crew was very polite and professional. And they garauntee their work. However, I gave them A score all except for professionalism. And the reason for that is the pressure of having to make a decision the day of the inspection and quotation to get a discount. I told Josh they need to get rid of that process. You should get at least 2, preferably 3 quotes for a roof job. They should come out and inspect your roof and attic. Make sure you discuss options for shingles and underlayment. I recommend you have Yeager do the last quote and not until you have prices from your other companies. This will enable you to make a decision the day of thier inspect. That is if they keep the process of offering the discount only on the day of inspection. I would definately have Yeager do my roof agian.
Description of Work: Removed old shingles on residential house and replaced with new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Tom W.
08/2013
4.0
driveway pavers
+ -1 more
Did not use
Description of Work: Did not contact them
Rating Category
Rating out of 5
Yes, I recommend this pro
Gretchen V.
06/2013
5.0
driveway pavers
+ -1 more
There's a portion of my driveway that I'm not completely happy with. I've been meaning to call them and I haven't done so. So, I can't say anything negative about that spot until I give him a chance to correct it. Otherwise, I am perfectly satisfied with their work. He came on top and they started work when they said they would. They did what they were supposed to do. They did their work and left. They were not troublesome at all. They didn't make a nuisance of themselves at the house or anything like that.
Description of Work: Yeager Asphalt & Roofing did my asphalt driveway. They broke off half of the length of the driveway and re-asphalted it.
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Service Categories
Asphalt Driveways,
Concrete Driveways
FAQ
Yeager Asphalt Inc is currently rated 4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Yeager Asphalt Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa