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You've Got It Maid

House Cleaning, Floor Cleaning and Waxing, Home and Garage Organization

About us

WE ARE OPEN FOR BUSINESS! During this Pandemic, are taking extra precautions to protect our clients by wearing face masks, using hand sanitizer in between each job and sanitizing our equipment in between jobs. We will also be performing daily checks of our staffs temperatures. We look forward to servicing you SAFELY! You've Got It Maid, LLC takes pride in the quality of work we provide to each of our customers. During each Cleaning a Team Leader will be present to ensure you receive the best service possible. Team Leaders undergo intense training with the owner of the company to ensure that everything is done properly before they are given a Team of their own. Prior to us leaving your home, we provide all new clients with a walk through of the home with the Team Leader to ensure that they are completely satisfied with our work. We design a plan specifically around your home and your requests, that fit your needs. We ask that new clients make an effort to be present for the first 2 cleans with us. Clients are not required to be present for the entire duration of the first 2 cleans, but are asked to be present for the end of the first 2 cleans to determine pricing and to perform walk through a with us. We understand that sometimes it is just not possible with busy work schedules. If that is the case, please mention that you will need special arrangements to be made if you are unable to be there at the end of the first initial and/or second cleaning. After the first two cleans, it is your choice to be present or not be present during the cleanings. All Clients are on a set rotation. The 1st-14th of each month, all Clients receive a Deep Cleaning. The 15th-31st of each month, all Clients receive a Standard Cleaning of their main levels in addition to a Basement Cleaning. Please ask for more details of what's included in our Deep Cleans.

Business highlights

15 years of trusted experience
Women Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential, Commercial and Office Cleaning. Final Cleans (Move Ins/Move outs), Construction Cleans. Frequencies offered: One time, Weekly, Bi-Weekly, Monthly

Services we don't offer

Outside window washing, high ladder work, laundry, garage cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.4680 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
15%
3
11%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-25 of 680 reviews

Linda S.
01/2021
2.0
house cleaning
  + -1 more
Not the best, many areas overlooked. The supervisor had to repeat herself to the workers and it still was incomplete. The pricing is bad. You pay four people for 1 hour.
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Response from You've Got It Maid
We understand this Clients frustration. I myself, was on this job. Her expectations of what we could complete within 1 hour was extremely unrealistic & unreasonable for the condition of her home.We even stayed for additional time that she was not even charged for. We had to pick up 4 trash bags worth of trash in her living room before we were even able to "Clean". As far as the Cleaning, it wasn't just a light dust, everything in her living room was caked with a "greasy" dust, therefor, It did take longer to wash knick-knacks oppose to "dusting" them. The vacuum had to be emptied 15+ plus times which again took additional time due to the debris on the carpet. Not to mention the amount of animal fecies everywhere that had to be picked up prior to us vacuuming. We did our best for her as she was having guests coming in to town, but the amount of work, she wanted us to complete within 1 hour was just unrealistic & I tried telling her that in a very professional manner. She didn't want to pay for additional time, yet she wanted us to stay to complete the job for free.

Don F.
08/2020
5.0
house cleaning, appliance refinishing, floor cleaning
  + 1 more
Daniel and everyone else did a spectacular job. We had just had some renovation work done (hardwood flooring) and they cleaned every surface to a shine. They were quick, professional, and we're definitely hiring again.
Description of Work: Home Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

chris C.
07/2020
5.0
house cleaning, floor cleaning
  + 0 more
Excellent communication. Danielle emailed the day before to confirm, and called the morning of to establish an ETA. Showed up with four ladies and banged it out in an hour. Excellent job and would hire again.
Description of Work: general housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Sara T.
06/2020
5.0
house cleaning
  + -1 more
You’ve got it made is always on time, efficiently cleans, is open to feedback, reasonably priced, and thorough.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jessica K.
06/2020
5.0
house cleaning
  + -1 more
Danielle and her crew are amazing. As a busy working mom of 3 kids I very much appreciate the help with keeping our home clean. They are very thorough and I love the fresh clean smell after they are done. We have tried other companies in the past and have felt that we over paid for the service received. Not the case with You’ve got it maid. They do an excellent job and are worth every dollar spent.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James K.
06/2020
5.0
house cleaning, appliance refinishing
  + 0 more
You've Got It Maid did an excellent job. Was very thourough with their work and made sure we were happy with the results BEFORE they left, unlike other services that just cleaned and ran away. We will definitely hire them again.
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimika G.
06/2020
5.0
house cleaning
  + -1 more
Each month the team arrives and cleans beyond my satisfaction. They are polite and flexible with cleaning around the kids if they are home. I have already recommended them to my friends.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanette V.
06/2020
5.0
house cleaning, appliance refinishing
  + 0 more
Dependable and timely. Flexible in using cleaning products, vacuum, and supplies due to allergy sufferers in home. They have given great recommendations for environmentally friendly products to use between visits that don’t trigger sensitivities. Have been using them for over 5 years and will be happy to have our service resume with restrictions being lifted in Michigan due to Coronavirus.
Description of Work: Regular biweekly cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

David M.
06/2020
5.0
house cleaning
  + -1 more
I love the fact that they get in and out quickly and leave my house looking great! We’ve been using YGIM for many years and not only are they professional but also very economical. I would definitely recommend them to anyone who asks.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer W.
06/2020
5.0
house cleaning
  + -1 more
stellar staff and stellar results! I would strongly recommend this company.
Description of Work: Cleaning after construction in my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda M.
03/2020
5.0
house cleaning, home remodeling
  + 0 more
Just wasn't enough time due to the amount of work....they will be back.
Description of Work: Deep cleaning of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$139

Ian M.
03/2020
5.0
house cleaning
  + -1 more
Very well, they were self motivated and hardworking
Description of Work: House cleaned after painting
Rating CategoryRating out of 5
Yes, I recommend this pro

Colette C.
01/2020
5.0
house cleaning
  + -1 more
Wonderful....they were very professional and considerate, as well as friendly.
Description of Work: About all the normal cleaning in a living area!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$75

Cheryl C.
12/2019
5.0
house cleaning
  + -1 more
They were amazing! Did such a great job and were so friendly and professional.
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Jonathan S.
10/2019
5.0
house cleaning
  + -1 more
Quick, easy, affordable for what they were doing! Would recommend!
Description of Work: Deep clean!
Rating CategoryRating out of 5
Yes, I recommend this pro

Sherri K.
10/2019
3.0
house cleaning
  + -1 more
Not thorough, many areas were left undone. Said to skip some things, but to do entire bathroom. Had to have her employee go back to do the shower door better. She also missed dusting pictures on the wall, granite countertop not cleaned. Much more missed, very disappointed!
Description of Work: general cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$344

Susan H.
10/2019
5.0
house cleaning
  + -1 more
Absolutely wonderful service. The women were highly professional, pleasant and above all thorough. Did a wonderful job. Recommend them highly.
Description of Work: General House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff S.
09/2019
5.0
house cleaning
  + -1 more
I have used house cleaners off and on for years. I used You’ve Got It Maid for a deep clean and then decided to hire them for bi-weekly cleaning. The owner is great at communicating, which is one key thing that is lacking in other companies. Now, the quality of their cleaning is what has really impressed me. I’ve never felt that someone else cleaning my home has done a better job than I could have...until now. The team does an exceptional job and I am always so impressed with their work. They should definitely be the first place you call!!
Description of Work: Regular House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jennifer D.
09/2019
5.0
house cleaning
  + -1 more
Danielle has been great to work with over the past several years! Danielle and her team are very professional, do a great job cleaning, and are flexible! I would highly recommend You’ve Got It Maid to others!
Description of Work: House cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael K.
09/2019
1.0
house cleaning
  + -1 more
This was the worst cleaning experience we have ever had. The owner is unprofessional, dishonest and rude. The cleaning was supposed to be at the Angie's list deal price, but ended up almost triple that quote. Owner is very unresponsive to customer requests. Stay far away from this one!!!
Description of Work: Repeat home cleaning.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$399

Response from You've Got It Maid
I'm not sure why this customer would be so dishonest. We were very professional. We did not just charge him $400 out of nowhere. We stayed in full communication with him. It was $199 for the first 6 labor hours. He chose for us to keep cleaning because our work was good. He could have stopped us cleaning at anytime but he said he loved our work and asked for us to finish the cleaning. Never were we rude to him or unprofessional in any way. His home needed alot of attention, it wasnt an easy cleaning at all and took us half a day to do with 3 people. Hopefully he found a service he likes. Not sure why 4-5 months later he decided to post an untrue review about us. As far as quality goes, he could have chose at anytime to stop us at the 6 labor hours if we were doing a poor job. He chose for us to continue and finish the cleaning because he liked our work. He actually intended on going on a regular basis and even asked me about going biweekly, which I gave him pricing on, but he was confused by the process with scheduling. When leaving I told him he was all set and scheduled for biweekly cleaning when I left. Two weeks later I called back the day before to remind him of his scheduled cleaning, and he was confused as to who I was, or even about scheduling the cleaning in the first place. He said I didnt communicate with him (but we scheduled right before I left). This client seemed unpleasant and unpleasable at that point, so I just left it alone and wished him the very best in his search for a service suitable for him.

Jan D.
07/2019
5.0
house cleaning
  + -1 more
It was fantastic! Danielle and the girls came early due to a cancellation. They got right to work and did a great job. The house has never looked and smelled so good! They were super friendly and professional. We plan on hiring them many more times. Thanks Danielle!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Cathy Y.
06/2019
5.0
house cleaning, floor cleaning
  + 0 more
Very well, have hired them for another job.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

James J.
06/2019
5.0
house cleaning
  + -1 more
Absolutely love this service. Very efficient team who completed the complete job and were very attentive to detail Have dealt with many individual and companies for cleaning in the past and this was unbelievable in how professional and courteous they are. Would definitely recommend this service and plan on enlisting their service again
Description of Work: Deep cleaning house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Miriam W.
05/2019
5.0
house cleaning
  + -1 more
The ladies did a very professional job cleaning my home. They were prompt and paid great attention to details. They moved everything to dust and ensured things were placed back appropriately. The floors look fabulous. I will definitely have them back again.
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Anita W.
04/2019
5.0
home & garage organization
  + -1 more
Extremely well, especially considering that we procured services long distance and Danielle has had to deal with us via phone, mail, and text, while providing excellent services to the home in Michigan. The service has turned the home around which took some doing and we are all pleased with how well they have done. We are continuing with weekly cleaning.
Description of Work: House cleaning on a weekly basis

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

42040 Koppernick Rd Ste 408 Bldg D, Canton, MI 48187


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Home and Garage Organization

FAQ

You've Got It Maid is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

You've Got It Maid accepts the following forms of payment: Check
Yes, You've Got It Maid offers free project estimates.
Yes, You've Got It Maid offers eco-friendly accreditations.
No, You've Got It Maid does not offer a senior discount.
Yes, You've Got It Maid offers emergency services.
No, You've Got It Maid does not offer warranties.
You've Got It Maid offers the following services: Residential, Commercial and Office Cleaning. Final Cleans (Move Ins/Move outs), Construction Cleans. Frequencies offered: One time, Weekly, Bi-Weekly, Monthly
Outside window washing, high ladder work, laundry, garage cleaning

Contact information

42040 Koppernick Rd Ste 408 Bldg D, Canton, MI 48187


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed