Victors Home Solutions - Grand Rapids

Jake and team Noe were awesome. They arrived when they said they would. Everything that was talked about our project was done our roof looks great. Thank you again

They were professional from beginning to end. Not high pressure, got up on the roof, and gave us several options. When we chose them, they had us scheduled within a few days. The work was done quickly and they cleaned up the yard beautifully. I HIGHLY recommend Victor's!

Miles and victory did a beautiful job on our roof. Clean and professional. Our roof was a mess. Missing 2x4 boards and a entire side of the roof was old tongue and grove. They took care of it. Also we had a tree that collapsed against a power line that we have been complaining about for 5 months and one call from Victor's and they came out in less than a hour the city came out and fix that issue. Sam sold us a full service roof and he wasn't lying. Worth every penny and the financing was easy and comprehensive

The roof work was done efficiently. It looks great. The roofers did a great job getting the job done and cleaned up after. Victors workers were here at their scheduled time. The project manager made sure we were happy with all. We are very happy with Victors.

Miles was very helpful and professional, he answered all our questions and explained everything very well. Mason was right here every step of the way helping the crew on the roof. He gave us updates as everything progressed, he went above and beyond to find more shingles when we needed them. He was very nice and professional. The crew worked quickly and precise, made sure they had good cover protection on the house. Everything was cleaned up very well and dumpster was removed first thing the next day. I would 100% recommend this company to anyone who asked me what company did my roof. Matter a fact my neighbor is calling to get an estimate for his roof.

The job was well done and done exactly when they said it would be.

The guys were great, did great work. And cleaned up well afterwards.

The team of workers were pleasant, eager to please, energetic and very hard dedicated workers. They even protected a special bush that had been a family inheritance. The salesman was very compassionate and thoughtful of our needs.

They are very professional and friendly

They did a great job start to finish

Premium quality at a premium price

Victor (not owner) and his work crew have great work ethic. They were hard workers and reminded me of ants, up and down the ladders. Carrying shingles and boards. The only time me they would stop would be to get a bottle of water. Then back at it again. The salesman Joshua and Installation Mgr Dylan were always a phone call away if I had any questions. Would definately recommend them to anyone looking for a roofer.

Erie roofing is great

Very friendly and efficient service. Job done quickly and well.

We had a good experience with Victor’s. Jose was a great salesman educating us and answering all of our questions. He also came back a second time with more samples after we changed our mind on the shingle color. He even took calls on his days off to update the contract. Great service! The day of the crew worked quickly and tried their best to keep the work clean. The caulking was especially precise! We found a few nails in our garage but knew to sweep before pulling ours cars in. Otherwise, the crew cleaned up well, and even blew off our deck to get all the little debris. We did discovered that a section of the attic was missing baffles a few weeks later but they came out super quick to get them in. Amanda and Dylan were especially helpful and pleasant to work with! They were solution oriented anytime we had questions or needed anything resolved. We recommend!

New roof and gutters...so far, so good....

Workers were good.

Very happy with their work. In and out within 6 hours . No runs, drips or errors. Their clean up was amazing.

Everything.

They did a wonderful job and the materials they use are high quality.

We were very impressed by their professionalism, their attentiveness from start to finish, and the organization of the worksite. They worked like a well oiled machine and completed both the house and garage roofs in less than 5 hours. And cleanup was absolutely perfect! You get what you pay for. And we felt they were well worth the money.

Good work, fast.

Everyone who were involved in the project, were friendly, courteous and did a great job.

Great service and fast

We found Victors Roofing during our search for roofing companies and noted the high amount of positive reviews and feedback and even though it was clear they were going to be on the higher side as far as cost, getting the job done right was the most important thing to us, so in the end we chose to go with Victors. I'll go over the project and both the positive and negative experiences we had with Victors Roofing. Project: 50 Year Premium Package House - Remove 2 layers of rotting plywood and install new layer of OSB and new shingles Garage - Remove 1 layer of shingles and install new shingles Positive: Honestly, the roof(s) on both our home and garage now look awesome (We're pretty sure our neighbor's both hate and envy us). Sales Communication: Thorough and polite. Workmanship and Products: Both were great. No complaints. Punctuality/timeliness - Project was scheduled and completed very quickly (1 week from initial project estimate until completion). Workers were on time and fast. Negative: Damage - Brand new AC unit was not covered properly and was scratched. Warranty - It was not mentioned that the 50 year warranty was only valid as long as you own the home and is only transferable 1 time for 1 year to the new owner (Didn't receive this information until I received the final payment receipt and warranty information). Cleanup - We have a dog, so cleanup was important to us. Overall it was good, but could have been slightly better outside. Attic is full of debris (Wood slivers from the plywood that was removed). Cost - Overall the cost was really high. I understand that companies markup products they sell/install, but charging $85 for a sheet of OSB that typically costs $16/sheet is an incredibly high markup. Final Thoughts: We love the new roof on both our home and garage and hope it will last for years to come and makes us feel better about the high cost of installation. Would I recommend Victors Roofing to others?: Yes. I can honestly say that even with the negative items mentioned above, given the high quality of workmanship and products used, I would still be comfortable recommending them to anyone looking to replace their roof that wants/expects it to be done right and not worry about shoddy workmanship.