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RepairClinic.com Inc

Heating and Air Conditioning, Hardware & Home Improvement Stores, Appliance Sales and Installation,

About us

RepairClinic is a retailer and distributor of OEM appliance, HVAC system, and outdoor power equipment parts. RetailClinic does not offer repair services; the company offers free repair resources including more than 5,000 how-to videos to empower DIY-ers and technicians to fix appliances and equipment on their own. RepairClinic.com® makes fixing things easy for millions of people. Founded in 1999, it is North America’s trusted online store with replacement parts for major household appliances, outdoor power equipment and heating and cooling equipment. Millions of parts for 160 brands are stocked at its 86,000-square-foot facility in Canton, Michigan. It offers a generous, no-hassle 365 Days. Period.® return policy. In-stock parts are guaranteed to ship the same business day. Visit RepairClinic.com for more information.

Business highlights

25 years of trusted experience
Family Owned & Operated

Services we offer

Sells retail OEM replacement parts and offers free do-it-yourself, troubleshooting and how-to repair help for repairs of household appliances, outdoor power equipment and HVAC (heating and cooling equipment including furnaces). Check out model-specific troubleshooting and how-to repair help including 5,000+ how-to videos on its advanced, easy-to-navigate Repair Help system on www.RepairClinic.com.

Services we don't offer

Repair services or physical space to perform repairs.


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.461 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
5%
3
0%
2
2%
1
16%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.3
responsiveness
4.4
punctuality
4.4
Showing 26-61 of 61 reviews

David J.
09/2018
5.0
appliance repair
  + -1 more
Very well.
Description of Work: I bought parts from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim K.
08/2018
1.0
lawn mower repair
  + -1 more
They never even responded.
Description of Work: Repair electric lawn mower.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


James R.
08/2018
1.0
appliance repair, lawn mower repair
  + 0 more
I was never contacted by anyone!
Description of Work: Lawn mower repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Eric C.
04/2017
5.0
appliance repair
  + -1 more
I Never Used This Business
Description of Work: I Never Used This Business
Rating CategoryRating out of 5
Yes, I recommend this pro

Glenna T.
07/2016
2.0
appliance repair
  + -1 more
unknown
Description of Work: nothing. The called GE, so not a real GE tech. GE said it was the control board. We replaced ourselves, then returned part. It was not the problem. Replaced several other parts. Did not fix problem. In the end gave unit to trash.(dryer)

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$89

Beatrice P.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: sent parts for a stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris C.
02/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Todd N.
01/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Tim C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
He was prompt, quick, and did a good job.
Description of Work: Fixed air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenda P.
12/2014
5.0
appliance repair
  + -1 more
Once I know how much it costs I will know if I will 'let' my husband fix it or if I will pay to have a repair-person fix it.
Description of Work: This is a fantastic site. It gives you instructions on how to fix things--in my case the washer. I don't want to fix it myself yet--I will call a repair person and find out what it will cost. At least now I have a idea of which parts I will need, what they cost and how difficult it would be to fix.

Rating CategoryRating out of 5
quality
5.0

Yes, I recommend this pro

Amanda O.
12/2014
5.0
appliance repair
  + -1 more
Perfect. We were able to repair the problem by watching the video and saved a repair bill.
Description of Work: DIY INFO ON WASHER REPAIR

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Sid N.
08/2014
5.0
appliance repair
  + -1 more
Vendor offered an on-line video describing exactly how to remove the old part and install the new one. It was right on. The new part arrived quickly, but unfortunately it arrived broken through no fault of the vendor. I called the customer service number and spoke with a very pleasant and helpful man, who after listening to the problem immediately sent a new part by 2 day air. It arrived on time, in perfect condition, and the installation went perfectly. The washing machine now works like new, and the whole thing saved me a lot of money over having a repair service come out and order the same part. I would encourage anyone to contact this vendor should the need arise, I know I certainly will.
Description of Work: I purchased a repair part for my Samsung front loader washing machine on-line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

john M.
03/2014
1.0
appliance repair
  + -1 more
did not go well as I tried to return an unused part and was told that it was installed so they could not refund it mind you this is the second time this happened and as god is my witness both times the part was not installed.
Description of Work: not honor return

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$80

Response from RepairClinic.com Inc
Dear (member name removed), RepairClinic.com has a 365-days return policy that enables customers to return any part in any condition for a refund within a full year from the date the order was placed. This policy covers all parts including those that have been installed and used. Therefore, I believe you may have confused us with another merchant. Can you please confirm? If you verify that this a RepairClinic.com order, please contact RepairClinic's Customer Care team at 1-800-269-2609. Thank you. - Jody Lamb, Public Relations Manager, RepairClinic.com

Arlen P.
03/2014
5.0
appliance repair
  + -1 more
For appliance parts the ordering process is very simple with just a model number. All parts are delivered promptly. All parts are original name brand at a very reasonable price. After using parts from other suppliers, I use repair clinic based on pricing and quality parts.
Description of Work: Have ordered appliance parts from this company for the last 3-4 years and placed at least 5 orders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Barbara S.
02/2014
5.0
appliance repair
  + -1 more
I found the parts I wanted on their website and ordered them. Shipping was fast and the parts were what I ordered.
Description of Work: I bought parts for my dish washer and 25 year old stove. I've dealt with this company in the past also and have been happy with my dealings with them. They have hard to find parts for older appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

William R.
10/2013
5.0
appliance repair, small appliance repair
  + 0 more
It is an online company that has parts for anything and everything. They have great instructions. I am able to fix all kinds of stuff that I don't want to pay an appliance guy to fix. I've used them 3 or 4 times in the last 24 months for fix-it pieces. They have everything. I don't even have to hunt; I just put in the model number. I would use them again and again. I know the local guys buy from them too. Their shipping is amazingly prompt. It is well packed and the delivery is absolutely crisp. I've never had a problem with them. Their product is exactly what it is supposed to be. They always do a good follow up online. It is good quality packing and shipping.
Description of Work: I've used RepairClinic.com for parts for outdoor equipment, ovens and refrigerators.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Michael C.
03/2013
5.0
appliance repair
  + -1 more
Parts delivered as promised
Description of Work: Supplied parts that was ordered

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48

Pat S.
12/2012
5.0
appliance repair
  + -1 more
Called and placed order at 4:30 p.m. on a Thursday. Delivery cost via FedEx Ground was an incredibly low $8.97--only $2.00 more for 2-day delivery than for 7-10 day ground delivery, and well worth the extra cost for such a bulky and heavy package. I expected two business days, but the package actually arrived on Saturday instead of Monday. We were replacing both racks because of severe rust issues which had developed with the originals. My husband planned to assemble the new racks. Since he was somewhat unsure of what he was getting into--and the replacements are not completely identical to the OEM parts--we chose to order directly from RepairClinic so that we could take advantage of their 365-day return policy if necessary. Local parts dealer had used RepairClinic's website to identify parts availability, and offered same prices but no returns. All websites I checked showed identical replacement parts. While some competing websites supply partial views of diagrams with parts lists, RepairClinic does not show these. When I asked about the availability of such diagrams, however, the person with whom I was speaking immediately emailed copies during our conversation, as well as clarifying that all needed parts should be in the package.
Description of Work: Ordered two replacement racks for a 9-year-old Kitchenaid dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Rickey S.
03/2012
1.0
appliance repair
  + -1 more
The part was shipped on the 21st. of March 2012 by "US Mail" to me in Daytona Beach Florida. On the 29th of March 2012 the shipment was not in Daytona Beach, let alone delivered to me. The company showed a approximate delivery date of March 27th 2012. What I was not told was they use Fed-Ex and the US post Office for this methiod of shipping, " FedEx has partnered with the US Post Office to deliver packages". So if you want your order in less than two weeks, do not use the "POST OFFICE ECONOMY SHIPPING OPTION"!
Description of Work: Ordered a 2oz lint filter from this company on the20th of March 2012.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10

Joe M.
02/2012
5.0
appliance repair
  + -1 more
I've ordered many parts from here over the years. They've got great diagnostics and are very quick to ship the parts and responsive also. They have great customer service.
Description of Work: This is an internet service that handles over 125 different appliance brands.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

gary M.
01/2012
5.0
appliance repair
  + -1 more
Would not call any company before calling this company!!
Description of Work: When our major appliances needed new parts to work properly again, they had the parts and solved our problems!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald T.
12/2011
5.0
appliance repair
  + -1 more
It didn’t cost much and I think I paid about $60. The service was good. They were very courteous and on time. The work that was done was great and everything was fine.
Description of Work: I used the service of RepairClinic.com Inc last month to replace a relay of some sort.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Rudolph M.
01/2011
5.0
appliance repair
  + -1 more
Helpful, courteous, and were able to provide the part I needed. Experience was very good and really they do a professional job. I was very happy, overall, with the service they gave me!
Description of Work: Purchased a part for a washing machine repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LYNNE W.
03/2006
5.0
small appliance repair
  + -1 more
I needed a replacement filter for my range hood. I went to Home Depot and they didn't have the one I needed; I called their 800 number with the model number of my exhaust hood in my hot little hand, and they told me the part cost over $51.00. I knew this made no sense because I had been to their store, so I was thrilled when the Repair Detective on repairclinic.com identified the part for 8.75 plus 4.75 in shipping. This site is a lot of fun--it asks a lot of questions and then shows you pictures so you can identify exactly the part YOU need.
Description of Work: Identifying and supplying replacement part. This is a wonderful web site that asks a series of questions about the appliance part you are seeking and then shows you actual pictures of the parts so you can order exactly what you need even if you don't know a gasket from a valve. Parts are shipped same or next day, with a variety of shipping options. The site also includes a lot of resources for do-it-yourself repairs if you are so inclined.

Rating CategoryRating out of 5
value
5.0
punctuality
4.0

Yes, I recommend this pro
$13

KAREN D.
09/2005
5.0
appliance repair
  + -1 more
WE HEARD ABOUT THIS WEBSITE AND JUST LOVE IT. IT WALKS YOU THROUGH STEP BY STEP INSTRUCTIONS ON FINDING REPLACEMENT PARTS FOR ANY OF YOUR HOUSEHOLD APPLIANCES. YOU SELECT THE APPLIANCE, THEN THE MAKE AND MODEL. YOU THEN ANSWER A SERIES OF QUESTIONS LIKE, IS IT AN ELECTRIC PART, IS IT PLASTIC OR METAL, DOES IT MOVE, ETC. IT NARROWS YOUR SEARCH AS YOU GO ALONG AND SHOWS PICTURES OF THE VARIOUS PARTS, MAKING IT EASY FOR ANYONE TO FIND THE CORRECT PART. THIS WEBSITE IS GREAT FOR ANYONE WHO IS HANDY AT DOING HOUSEHOLD REPAIRS. WE LOVE IT!
Description of Work: REFRIGERATOR REPLACEMENT PARTS INCLUDING DOOR GASKET, ICE MAKER AND BUTTER DISH COMPARTMENT DOOR.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)
    • 3

Contact information

48600 Michigan Ave, Canton, MI 48188

www.repairclinic.com

Service hours

Sunday:
7:00 AM - 12:00 AM
Monday:
7:00 AM - 12:00 AM
Tuesday:
7:00 AM - 12:00 AM
Wednesday:
7:00 AM - 12:00 AM
Thursday:
7:00 AM - 12:00 AM
Friday:
7:00 AM - 12:00 AM
Saturday:
7:00 AM - 12:00 AM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Hardware & Home Improvement Stores,
Appliance Sales and Installation,
Appliance Refinishing,
Windows,
Plumbing

FAQ

RepairClinic.com Inc is currently rated 4.4 overall out of 5.

Sunday: 7:00 AM - 12:00 AM

Monday: 7:00 AM - 12:00 AM

Tuesday: 7:00 AM - 12:00 AM

Wednesday: 7:00 AM - 12:00 AM

Thursday: 7:00 AM - 12:00 AM

Friday: 7:00 AM - 12:00 AM

Saturday: 7:00 AM - 12:00 AM

RepairClinic.com Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, RepairClinic.com Inc does not offer free project estimates.
No, RepairClinic.com Inc does not offer eco-friendly accreditations.
No, RepairClinic.com Inc does not offer a senior discount.
No, RepairClinic.com Inc does not offer emergency services.
No, RepairClinic.com Inc does not offer warranties.
RepairClinic.com Inc offers the following services: Sells retail OEM replacement parts and offers free do-it-yourself, troubleshooting and how-to repair help for repairs of household appliances, outdoor power equipment and HVAC (heating and cooling equipment including furnaces). Check out model-specific troubleshooting and how-to repair help including 5,000+ how-to videos on its advanced, easy-to-navigate Repair Help system on www.RepairClinic.com.
Repair services or physical space to perform repairs.

Contact information

48600 Michigan Ave, Canton, MI 48188

www.repairclinic.com

Service hours

Sunday:
7:00 AM - 12:00 AM
Monday:
7:00 AM - 12:00 AM
Tuesday:
7:00 AM - 12:00 AM
Wednesday:
7:00 AM - 12:00 AM
Thursday:
7:00 AM - 12:00 AM
Friday:
7:00 AM - 12:00 AM
Saturday:
7:00 AM - 12:00 AM