I contacted Gary's plumbing to check out a dripping shower faucet. His estimate was in keeping with others. Unlike other businesses with an answering service, Gary communicated directly with me through texts, including requesting pictures, to understand the issue beforehand. He spent a good deal of time working on a part that was stuck. When it wouldn't budge, he explained what would be needed to fix it and did not charge me for the visit. I would definitely use their services again.
Description of Work: Leaking shower faucet repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary C.
03/2023
5.0
water heater repair
+ -1 more
it went great! Gary and his sons were professional, courteous, and successful!
Description of Work: Installed a new water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,620
J N.
09/2021
5.0
plumbing
+ -1 more
Gary and his son Matt make a great team! We have been using their services for about 10 years now and every single issue has been handled quickly, professionally and at a very fair price. Gary has always responded immediately to my calls or texts. We have an older home and have needed a number of repairs and it's nice to have both of them on the service call. This time Matt did the work and he is every bit as professional and skilled as his dad. On the last call they worked together on a more complicated issue, and on the service call before that, Matt worked upstairs while Gary handled the first floor and basement issues and the job was completed in half the time expected. Both are friendly and professional and I would never call anyone else! Thanks for the great work Gary and Matt!
Description of Work: Leak Under Kitchen Sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel T.
07/2020
5.0
plumbing
+ -1 more
Excellent, professional and friendly.
Description of Work: They installed bathroom faucet, kitchen faucet and 2 shower heads.
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael M.
03/2020
5.0
plumbing, wells
+ 0 more
Gary and his son are outstanding. They showed up on time and explained the replacement process and toilet repair. They completed the job efficiently and the fee they charged was reasonable and fair. I will definitely use their services for all my plumbing needs going forward. I highly recommend them.
Description of Work: sump pump replacement / repair toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William R.
02/2020
5.0
plumbing
+ -1 more
Very well, returned calls right away. Very willing to help resolve my plumbing issues. I would hire Gary's Plumbing again.
Description of Work: Gary gave me information over the phone that allowed me to fix my problem, all at no cost to me. Great service, I would recommend Gary for all your plumbing needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John M.
12/2019
5.0
plumbing, wells
+ 0 more
Another great experience with Gary's Plumbing! Our main sump pump died and fortunately the water backup system Gary installed for us a few years ago kicked in and saved the day. Gary came out today and replaced the main pump after we called this morning. As always Gary was responsive and professional. Another job well done at a very fair price!
Description of Work: Sump Pump Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
George K.
10/2019
5.0
plumbing
+ -1 more
Gary and his son Matt did an excellent job. I would definitely hire them again.
Description of Work: replaced two toilets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Lauren M.
03/2019
1.0
plumbing
+ -1 more
We had a backed up drain in our laundry/utility room floor. I spoke with Gary on the phone personally. He said it might be a broken sump pump and agreed to come out between 4-5pm same day to check things out. Asked me to text him our address, which I did immediately, and everything seemed peachy. Appointment time rolls around and passes without a word from him, so I reach out again. This time my husband answers the phone while I'm helping our toddler on the potty and Gary blatantly lies, saying he referred me to another company after I sent him pictures (which never happened). This man clearly has difficulty keeping his clients straight or just decided not to bother keeping our appointment and looked for an excuse. Do not waste your time like we did.
Description of Work: Backed up drain
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
Response from GARYS PLUMBING
When [Member Name Removed] called she said she had a plugged floor drain. i told i do not clean drain lines.that Dan wood plumbing was near her. I told her it could be your sump pump and that i do service them, i ask her if she could look at the sump pump and see if the water was high.She said she was at work and she would have her mother look. I asked her if she could text me a picture of the sump pump and i would let her if it was bad. i never got a picture from [Member Name Removed]. Ten minutes after i talked to [Member Name Removed] a another customer texted me a picture of her sump pump. She did not put her name on the text. i thought it was a picture from [Member Name Removed] . Right away i saw that the sump pump was good so i texted her and said your pump is good you just need your drained cleaned and Dan Wood does that i do not. So i thought [Member Name Removed] got the message so i did not go to [Member Name Removed] house at 4 pm. They called at 5 pm and ask where was i and ask if they got my text they said no. Right then i knew something was wrong. That night i found the customer who did text me i told her what happen. She did say i could not understand why i told to call Dan Wood. . I did apologize to [Member Name Removed] . This was my fault for getting two text messages mixed up. I would never stand a customer up if i told them i would be there.
corey K.
11/2018
1.0
plumbing
+ -1 more
no one ever called me back with an estimate. nor did anyone call to set up a date and time to see what needs to be done in order to provide an estimate.
Description of Work: I needed a gas line ran for a gas range. going from an electric range to a gas one.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from GARYS PLUMBING
I called [Member Name Removed] on Saturday we are running a couple day behind because of the high call volume. i apologized to [Member Name Removed] that i could not get to him sooner. It just my son and i doing the work so i can be on each job i choose to have no other employees so i know the jobs get done to my standards. i normally returns calls within 24 hours but i did not on this one.
Sundar K.
11/2018
5.0
plumbing, wells
+ 0 more
Contacted Angie's list list of plumbers. Picked Gary's plumbing, got a quote and hired them.to.finish job. Father and son did a.great job. Highly recommended!
Description of Work: Replace Sump Pump
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Judith S.
11/2018
5.0
plumbing
+ -1 more
It was all great. Gary and his son were right on time and got the work done so quietly and so fast I was in shock! And everything was done so beautifully...they perform great work. I would highly recommend them.
Description of Work: Remove old toilet and uncrate new one and install it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GARYS PLUMBING
Thank you [Member Name Removed] for the kind words
Kim D.
08/2018
5.0
plumbing
+ -1 more
It went well. They had to cut a hole in my ceiling in my kitchen and they cleaned up so well that I didn’t have to clean any drywall dust up.
Description of Work: Replaced a leaking device in ceiling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randy J.
07/2018
1.0
plumbing
+ -1 more
They called me and requested pictures of the bathroom - I sent them and never heard from them again. I guess they are too busy or didn’t want the job, but I would have appreciated a follow up call. I scheduled another plumber today.
Description of Work: Bathroom faucet replacement.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
Response from GARYS PLUMBING
When i found this review i call [Member Name Removed] right a way that day to see what happen i left a message on his recorder to please call me. Meanwhile i check my phone log to see what happen here. I called a second time to tell him that either his message did not come through or i accidentally deleted his message when i clean out my messages from my phone. i called a third time got him on the phone and when he heard it was me he hung up on me. i tried to make this right with [Member Name Removed].
Jennifer S.
07/2018
5.0
plumbing
+ -1 more
Gary's was very professional and did a great job. Installed toilets as working great and they removed to old ones.
Description of Work: Had two toilets replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
William S.
07/2018
5.0
plumbing
+ -1 more
very well. Gary and his son work in perfect unison. work was professionally completed in a timely way. I have had Gary install a toilet and a hot water tank- both jobs were executed with skill. This time the price was higher than anticipated and the workmanship was excellent.
Description of Work: Installed refrigerator ice maker water line
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Christopher T.
03/2018
5.0
plumbing
+ -1 more
Called Gary after reading the great reviews and was not disappointed. He was polite and professional, quickly splicing a copper pipe, fitting a valve and installing a new line to the floor above. I would absolutely hire him again.
Description of Work: Running a water line to refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Israel C.
01/2018
5.0
plumbing, wells
+ 0 more
It has been a pleasure working with Gary when we have needed plumbing related services over the years. During one visit, he and his son installed a couple master bathroom faucets. They were very thorough in making sure everything was set up correctly and passed my wife's stringent inspection. We also utilized their services for the replacement of our sump pump that was on its last legs. Gary suggested models to use and took care of the rest - without any issues, and he was cost-competitive. Garry has been very cordial, responsive and professional throughout all of our needs for his services. Would definitely use again and recommend to others - of which we have done.
Description of Work: Bathroom Faucets & Sump Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GARYS PLUMBING
THANK YOU SO MUCH
Kerry Z.
11/2017
5.0
plumbing
+ -1 more
Excellent. Gary was prompt and fixed the leak quick. We are considering using him for more work.
Description of Work: Sump pump valve replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
MARK T.
09/2017
5.0
plumbing, water heater repair
+ 0 more
Great communication, by corresponding with pictures & texting. No need to call him back out for anything. All jobs were done right & in a timely manner the first time. Reasonable rates and highly recommended !
Description of Work: Gary & his son put in a new main house shut off valve. They also redid my drain piping for a new kicthen counter top, that I had installed. They also redid my bath tub plumbing, and installed a new faucet and drain assembly. Installed a new hot water heater. This work wasn't done all at once, but maybe over the last year or so.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Juana M.
09/2017
5.0
plumbing
+ -1 more
He returned because the ice maker was still leaking but the experience is great and I would recommend to anyone and use them again.
Description of Work: changing facets for bathroom shower and verifying ice maker working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Timothy M.
09/2017
5.0
plumbing
+ -1 more
Was on time.Actually was able to come early to do the work required. Had no problems from the repairs
Description of Work: Replaced faucets in bathroom tub and fixed water leak underneath the kitchen sink from the water hose connector going to the refrigerator freezer to make ice cubes
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hilary B.
08/2017
5.0
plumbing
+ -1 more
Gary and his son arrived on time and finished all three toilets within about an hour. They were professional and friendly, and I'm fairly sure they left my bathrooms cleaner than they found them. They also either removed their shoes or wore shoe covers to walk around the house without my even bringing it up, which was quite nice. They replaced the rings on the toilets efficiently and neatly, and Gary emailed me a receipt within minutes of the job being finished - and there's a one-year warranty.
Description of Work: I needed the wax rings replaced on three toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
John S.
08/2017
5.0
plumbing, water heater repair
+ 0 more
no issues, They were able to install the water heater same day I called. Clean and professional. While they were doing the work, I ask for a quote on another small unrelated project. Still waiting on the quote.
Description of Work: replaced water heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
Amie S.
08/2017
5.0
plumbing
+ -1 more
Gary was prompt, professional and efficient. He is highly recommended and we will be sure to contact him again with any plumbing issues. thanks Gary!
Description of Work: We needed our leaky hose spicket fixed and our toilet shut off replaced.
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Service Categories
Plumbing,
Wells and Pumps,
Water Heaters,
Drain Cleaning
FAQ
GARYS PLUMBING is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
GARYS PLUMBING accepts the following forms of payment: Check,MasterCard,Visa
No, GARYS PLUMBING does not offer eco-friendly accreditations.
No, GARYS PLUMBING does not offer a senior discount.
Yes, GARYS PLUMBING offers emergency services.
No, GARYS PLUMBING does not offer warranties.
GARYS PLUMBING offers the following services: Residential Plumbing & Commercial, Hot Water Tanks, Toilets Repaired & Installed Leaks, Disposals, Indoor & Outdoor Faucets, Drain Cleaning, Sump Pumps, Back Up Sump Pumps AND MORE!