Canton Construction Corp

Excellent service! Extremely professional and done in a timely manner. Would highly recommend!

After 4 voicemails requesting a call back for a significant renovation project - no response.

Extremely disrespectful of my time (especially Scott). Almost every day over the course of the project, they did not show up even remotely close to being on time (4-6 hours late at times). Some days they just wouldn't show up at all and wouldn't even tell you they weren't showing up. They showed no remorse and were almost never apologetic about this. I arranged time off work or had family members sacrifice their free time, just for a no-call/no-show or absurd amounts of delay. ....................................................................................... A story of negligence, disrespect, unethical behavior, and incompetence: .. Near the end of the project they damaged the front door to my house. It had several white spots/streaks as well has a bunch of speckles of a clear-coat on the green door. It's a nice fiberglass door so this was upsetting. When I pointed this out to Scott he said he would get paint and fix it. I asked if he needed the color and he said "Nope, it's Hunter Green, I installed a hundred of these doors." His first excuse for not having the paint was that it was cold outside and he didn't want the paint sitting in his truck. When the weather started warming (1 month later) he said he had to order the paint. After a couple weeks and no response, I contacted the office who said they were ordering the paint and having it shipped directly to my house. After a couple more weeks and no sign of the paint, I inquired about the status again and talked to the owner multiple times and was given multiple excuses and delays. About 3 months after damaging my door, Scott finally shows up with paint and says "They gave me the wrong color." He indeed had put a little bit of the paint on one of the white spots and it was a much brighter green. Then he asked me what color paint the door was. I wasn't sure so I called up Home Depot and they informed me that it was "Rookwood Shutter Green." When I mentioned this to Scott, he said "they don't have that color." I'm not sure who "they" was, but I called the manufacturer of the door and they sent me a sample of the paint for free and I already covered up the bad spots myself, but that clear-coat residue is still on there and Canton Construction still has not addressed this issue. ............................................................................................................................ Below is a summary of the work and their performance on each aspect: PROS: Demo - removed some paneling and cut away some previous framing that was water damaged and replaced with new wolmanized lumber. This part was ok. .. Ceiling - painted black with sprayer. This part came out very nicely. .. Wood Shelving - Pretty good, no issues. .............................................. CONS: Walls - Created rooms from existing framing with mold resistant drywall. They cut one of the light switch receptacles too large and did not fix it. Some of the walls were poorly sanded and I had to do some myself prior to painting the walls. Mediocre, but had enough flaws to not want this company to ever do that again .. Plumbing - reduce length of drain pipe and install new cap. Cut off water line and cap. used shark bite connector and didn't hire a plumber to do this part, Scott just did it himself, but charged for hiring a separate plumber .. Floor prep - he said he was going to use an abrasive to get some of the old flooring up, but ended up just doing an acid wash. He used leveler on the floor, but it's still uneven in several places. One spot in the corner, he just left as a big hole and didn't fill in for some reason. They did a pretty sub-par job on this part .. Floor - epoxy with requested marbling effect. it looks ok. some spots look nice, but others not like marble at all and look very amateur. it was evident that this was the first time Scott ever did this. Johnny showed pictures of jobs where he did the marbling and those looked good so I'm not sure why he didn't ask for Johnny's help to make it come out really well. .. Doors - They made one door swing the opposite way of a light switch so you have to open the door and go around the door to turn on the light on... Terrible forward thinking on their part. ........................................................................................................................................ Below are some examples of their lack of respect and punctuality. Example: 1) They stated they would arrive between 8am and 9am one day. At 9:30am when they didn't arrive I would inquire when they would be arriving and they say "we will be there in about an hour." When they still weren't there at 11:30am, I contacted them again and they just would just stop responding and then showed up around 1pm. They would almost never apologize and just make up excuses, most of which didn't make any sense. 2) One day they blamed their absence on the weather, but then showed up another day when the weather was almost exactly the same. When I called them out on this, they said one of their workers had a personal emergency. I'm not sure why they wouldn't just say this up front, but they gave so many excuses that it's hard to know what they said was true. 3) Initial estimate for the project was 1 week. We added on painting of the ceiling, which added 2 days and the initial quote was to do a "multi-color epoxy" for the floor and we requested the marbling, which added some time (maybe another 3 days). So we are up to about 2 weeks of estimated work with delays. It took them almost 5 weeks to finish. This wouldn't have been quite as bad if we knew about delays up front, but this company often just wouldn't inform you of the delay or would inform you of delays well after the scheduled time.

Thinking I needed a new roof ($11,000+) John came and inspected the roof, said the shingles were still in good condition, the problem was that oranic shigling was used on the ridges, and were deteriorating badly. John took a sample of the deteriotaing shingles, and matched them perfectly. The next day, his crew came, did an excellent job, cleaned up after themselves (the worked like dogs), no mess at all. John called the next day, and said he would come and inspect the job, I told him, no need, save yourseld a trip, it's perfect. Professianlism and honesty is what one expects, and that's exactly what we received. Met and exceed my highest expectations. Thank you John and Canton Construction. I will look foreward to using this company for any future home improving projects.

Very pleased with this job. The owner of the business, himself, came out to estimate the job and take time to walk through the scope of work and materials to be used. I bid out this project with three other companies. Canton Construction received the work based on competitive price and quality materials. Once the contract was signed materials were delivered and job completed within a week (this was done in mid-April). Work crew was consciencious and professional. No complications or other issues. Required permit was pulled and township inspection successfully completed.

Very pleased from first phone call through completion. Will and have recommended others.

Very pleasant young man. On time--called before showed up. Inspected roof --gave a detailed report on condition, time repairs would take and cost. Made all necessary repairs--area cleaned up thoroughly.

I signed the contract and paid 5000.00 to start our bathroom on Sept. 26, 2017 . Don Anderson from Canton Construction is the salesman that quoted the job , negotiated the scope of work ( as I only wanted walk-in shower complete and heated/tiled main floor done) . Don first gave me a price of $9500.00 for shower and all tile work (labor only). As we got more into the details of what I wanted he said it would be better to" just let him do it all" , I said fine give me a price and I would like to meet the installer of the tile . Don brought out Scott Brooks of Ascott home services . Don said that "this is one of our best tile guys". We all looked at the space and I brought up my concerns on the floor , the amount of shower heads I wanted & what I expected the finished result to be . They said all that was do able and would get me a new quote soon . The quote came in at $12500.00 and the bathroom would be finished complete right down to the paint ( labor only of course) . I told Don Anderson yes lets set a date . He replied so "its a go" I said yes again . He then set up a date to go over the contract , scope of work , when payments would be made ect. Don came out on 9/26/2017 and had me sign this contract and make a check out to Scott Brooks for $5000.00 and Scott would be by to pick it up later . Some bells should of went off then but if you look at the contract it states Canton Construction is the customer , so I did what I was told . From that day forward it has been a disaster , Ascott only works about 4-6 hours a week . The first month I thought it was my fault as I was still buying marble , Kolher fixtures , cabinets , granite ect. The second month we had issues with what was being done . I called Don Anderson and was re-assured that the issue would be fixed and the job would be completed "way before Dec 1st 2017" that is when my permit expires . Ascott still only worked about 4-6 hours a week , I kept records of all the days he showed up and what was done . On or about Nov 3 I received a bill from Ascott asking for a 3000.00 draw and 525.00 for extras . But earlier that day I got a txt from Ascott asking if Don or Canton Construction had been forwarding pictures and progress reports that Ascott was sending to Canton Construction , I said no they haven't sent anything , he said he would send it to me . Well that's what I got a bill for $3525.00 and they only worked about 35 hours total to this point . I gave them 5000.00 to start . Its only a 12500.00 job and they want over half with only 20% done ? I said I wasn't willing to do that at this time and we all need to talk about this . I called Don Anderson and he said Ascott had done a lot but he would look into it . I wrote Ascott a list of what still needed to be completed and what I was willing to do . Ascott agreed and finished putting in the shower pan liner that needed a inspection and hooked up the water to the mechanical room . I then against my better judgment paid him 2500.00 draw and 310.00 in extras . After that work stopped and the holidays where here . I then wrote the owner of Canton Construction asking for help because Don Anderson is worthless as a general contractor . The reply I got back was a shock . Canton Construction has nothing to do with this job . What ? Your salesman sold the job , your salesman set this whole thing up ? The owner John Sarnecky called me and said something stinks here and he would look into it . A couple of days later John set up a meeting at my home with Ascott , Don Anderson , John Sarneckey and myself only to sand there and say nothing while Don calls me a liar that he told me he didn't want this job at all . What , your name is on the contract along with Canton Construction . So long story short , Canton Construction is owned by the Sarnecky's which have changed their construction company name 3 times now , they have been sued more then once and I would of never used them if it wasn't for the statement on their web site under OUR TEAM . That statement is false , they do not use licensed and insured subcontractors , Ascott I have found is not a licensed anything and the owner of Canton Construction , John Sarnecky himself told me they use Ascott a lot and he will do a good job . Well I am now suing all 4 parties involved in this mess . I paid $7810.00 for labor only so far , I have quotes over $17000.00 just to fix and finish this mess (labor only) . Look at the pictures , before & after . Remember it took over 10 weeks to get this far ? The first 2 pictures are of the bathroom before Canton Construction did anything , the last 4 are what they did . If you look at the drain it is too low , you can not put the tile on above the drain ?? My whole floor is wrong and that's all they really did besides the 1/2 wall which is most likely wrong too. The last picture is the contract that Don Anderson had me sign which shows Canton as the customer . These people can not be trusted , if you have any issues you will need to file a law suit to solve it . ***UPDATE*** I am not here to argue over what has happened, but I would like to say that it is a fact that I had to retain legal help to file a civil lawsuit less than 25,000.00 against Canton Construction . I will post the outcome either way when the court hears the case .

He missed the first appointment, claiming that "his girl" had wrote the wrong City down. After he finally did come to assess the project, well, after four or five calls/texts, I still can't get an estimate from this individual. What a giant waste of time

Extremely well. All issues were addressed immediately, contractors were there everyday without break one after the other.

took 3 days of work few hours a day, as young man was by himself and busy with other customers

They were very good. It was when we had a windstorm and they came quickly. They were very honest. They were the only ones who would come out for a small job because there so much damage in other places that was worth more. They admitted that they were charging more than they normally would because of the situation where there was so much damage around. There was so much demand for service, but it was still reasonable. My insurance company gave me an estimate later and it was entirely in line with what they charged. I would use them again.

Work performed as agree, at agreed cost.

Great Lou is the best Didn't care for Don, the man who came out for the estimate

Roof repair after storm. Very responsive and did a very good job where shingles were blown off roof. Very nice workmen and came back with closely matching shingles. Was very pleased and grateful for promptness.

The owner did an excellent job in assisting with the insurance company and, in the end, all items were covered. There was some initial confusion between the insurance company and Canton Construction which caused multiple trips to my home for both parties and set the work back nearly 4 months. I did, on several occasions feel like Canton was looking to use lower end materials - however, they were always willing to take a closer look with me and change if the financial impact made sense. We had several professional issues with the subcontractors used - but all were handled quickly by Canton and there were no residual issues. The quality of the work performed was good, but several return trips occurred to fix minor issues - including one that took around 3 months to remedy. The owner was extremely responsive, answering texts and emails throughout the process. In the end I think most of my issues were typical of the industry and I would use Canton Construction again.

The work was completed in a timely and professional manor and we will hire them again.

Martin's team did an excellent job. Easy to work with

Not only was i very pleased with the Excellent quality of the work these guys did, Don Anderson met with my husband and I first to negotiate pricing as well as provide us with many options for further beatifying our dining room. Don and his workers were not only very professional and polite but they also communicated to my husband throughout the process, which gave us less stress at the end of the day. They were always available to answer our questions. Canton Construction was very helpful, and all the work was completed faster than we had anticipated, at a great price. My husband and I will be contacting Canton Construction again in the spring for work on our roof. Thank you.

This company, along with many others, were in my neighborhood doing hail damage roof repairs. I did not think I had any damage but decided to have this company take a look. It was confirmed there was hail damage and I submitted an insurance claim. The adjuster came out and along with a company rep, it was determined the claim was valid. However, John of Canton Construction said hold on there, he felt the adjuster overlooked some of the claim and resubmitted an additional for the shed and gutters. After review, again the insurance company agreed. But yet again the insurance company failed to cover some things that were code and again he went back to the insurance company. When they say, they will take over and deal with the insurance company on your behalf, the above is proof positive. I am no roofing expert thus never would have caught what he did. They are roofing experts trained in hail damage and you would be very wise to seek their professional assistance with any repair or insurance claim. On the day of the reshingling, they ensured the grounds surrounding the house was protected with tarps and two people were constantly cleaning/picking things up. Because the driveway already had existing damage, delivery was not made to the roof as the truck might have done more harm. As well, the debris trailer was kept out in the street and these workers carried all supplies up a ladder and all debris was hand carried out to the trailer. Wow! That was a lot of work. They were attentive enough not to do more harm to the property. They started work around 8am and when I returned home at 6pm I was surprised to find the job finished, house and shed, the debris trailer gone. I took note that another different contractor was doing another house way down the street and they were still working on it and left their full trailer in their driveway overnight. That house had a simpler roof than mine. I went up o n my roof, walked it, checked it and was amazed to find they caulked in places another person would miss or not think of doing. I even went in the attic and checked from underneath. The above speaks volumes about this company and how they did the job. I?d highly recommend them

The process was easy and he was very responsive to any questions I had during and after roofing was replaced

My neighbor had their roof done by Canton Construction so I decided to call and get a quote as well. Our house is very old and was in need of some upgrades. They replaced my roof, siding and gutters which gave my home a modern look. Crews were always nice and friendly. I will definitely pass along Canton Construction as a referral to any one looking for home repairs, I was very impressed.

I am happy to say that this entire process was smoother than I thought it would be. I expected a hiccup here or there with such a big project, but I can't say I have any complaints! My project manager was always easy to reach and gave great suggestions for various aspects of the remodel. I have new granite counter tops, resurfaced cabinets, new flooring and a new sink and appliances. I am glad we picked a local company, I could tell they genuinely cared about the work they were doing. Job well done!

We were looking to have the entire first floor of our home repainted, as we were doing some other renovations around our home as well. We had seen Canton Construction signs in our neighborhood in the past so we decided to give them a call. The painters that came out were very friendly, and got the job done in a very timely manner. They did a great job, ever room was very nicely painted and their clean up afterward was great!

I would definitely recommend these guys to anybody. They completed their work in a timely manner, and everything looks great! The house hasn't looked this good in years. They were very professional. The price also can't be beat for the work that they did.