Tuff Turf Molebusters

About us

TuffTurf Molebusters is affiliated with MNLA (Michigan Nursery & Landscape Association), the National Association of Landscape Professionals, accredited with the BBB (Better Business Bureau), and involved with GreenCare for Troops, but most importantly, we are in a partnership with YOU.

Business highlights

30 years of trusted experience

Services we offer

Lawn fertilization & weed control, mole, grub, outdoor insect, lawn rolling, Wasp & spider control, chipmunk trapping & vole control.

Services we don't offer

Mowing, landscaping, irrigation, indoor pest control, rat trapping, live animal trapping & snow removal.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6276 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
5%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.8
Showing 76-100 of 276 reviews

Julie S.
05/2014
5.0
lawn service
  + -1 more
They communicated well and wanted to make sure I was aware of the overage that I would incur based on my yard size. After discussion, it was decided not to proceed with the original coupon at which time they cordially offered a coupon refund with instruction on how to initiate that process. Very professional.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$169

Betty G.
05/2014
5.0
lawn treatment
  + -1 more
He can with his "buggy" and spread the stuff.
Description of Work: Crabgrass preventor was applied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44.58

Theresa W.
05/2014
4.0
lawn treatment
  + -1 more
They called the next day were very nice. They reviewed an aerial photo and gave me the additional cost with a discount but I couldn't do it. They let me know I could easily get my refund from you.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$169

Scott A.
05/2014
5.0
lawn treatment
  + -1 more
I decided not to use the Big Deal after speaking with the Service Provider because it was going to cost almost double the amount of the deal due to the size of my lawn.
Description of Work: I purchased a Big Deal for $169 for 6 lawn treatments.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$169

Evie T.
04/2014
5.0
lawn service, irrigation systems
  + 0 more
The first service turned out great. They are very professional and have great follow-up. I have been happy with their service so far.
Description of Work: I purchased a big deal for a lawn aeration service. I have now signed up with them for lawn maintenance for the year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

Richard M.
04/2014
5.0
lawn treatment
  + -1 more
They did the job. The work was done when I was not at home. He did what I expected him to do and the price was what I expected him to charge. It was a lot cheaper than what I had experienced with others. He did an adequate job. It was an excellent pricing, that is why I picked the service. He called beforehand, so I think the job was done very punctual. I would do it again if I could get it for the same value and the same price.
Description of Work: I have used a Big Deal for Tuff Turf Molebusters for coring the lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Gayle L.
03/2014
5.0
lawn treatment
  + -1 more
Was very professional and knew what I needed for my yard.
Description of Work: Fertilizer for yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Shelley M.
02/2014
2.0
animal removal
  + -1 more
Instead of helping the problem seemed to get worse. We canceled the service and then recently got emails stating they were restarting our service in the Spring! I understand dealing with moles is complicated. However what they promised was very misleading and the service did nothing. It was money wasted.
Description of Work: We contracted with MoleBusters to help with a Mole problem in our yard.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$400

Response from Tuff Turf Molebusters
We are sorry that you were not happy with the service. Our notes show that you did not have any more mole activity on your final visit. Did they return after the service ended? We are very careful to emphasize the fact that there is no guarantee that we can prevent moles from coming or eliminate them. We would like to know what was promised to you that you feel was misleading.

Daniel F.
02/2014
5.0
lawn service, irrigation systems
  + 0 more
It’s good. They came probably middle of October and did lawn service. No additional just the big deal price. They just irrigated my lawn and they left note that they did it. I am happy with the work they done.
Description of Work: Tuff Turf Molebusters came and irrigated my lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$47

Jeff M.
12/2013
1.0
pest control
  + -1 more
The company name is Turf Turf MoleBusters and they offered a groupon for eliminating critters which were making a mess of your lawn, however the groupon did not include dealing with "moles". Their name includes Mole, Misleading.
Description of Work: Contacted provider.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Tuff Turf Molebusters
Unfortunately this customer never contacted us for any service this year. Last year he did purchase a chipmunk deal that was refunded because it was not for mole control. Please keep in mind that we do offer different deals on service, at different times of the year. Our company also offers several services other than mole control.

Lea R.
12/2013
3.0
lawn treatment
  + -1 more
Difficult time getting in touch with them to perform services and then it was not the service I expected. Would no t use again.
Description of Work: I purchased a BigDeal from Tuff Turf Molebusters.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$75

Response from Tuff Turf Molebusters
Tuff Turf Molebusters did attempt to contact the customer the day of purchase and then followed up two more times via telephone. Tuff Turf finally did make contact, at which point, we were informed that the deal was purchased as a gift for the customers daughter. We called the daughter that day and the service was performed two days later. We did exactly as the deal described. An application of fertilizer/weed control an application of outdoor insect control and a lawn evaluation. There were no extra charges.

Russell C H.
11/2013
5.0
lawn service, lawn treatment
  + 0 more
They are excellent. There was no additional cost. I would use this provider again.
Description of Work: I used Tuff Turf Molebusters Big Deal purchase in September for lawn aeration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

Russell C H.
11/2013
5.0
lawn treatment
  + -1 more
It turned out great. I have continuing to use them after the coupon. The amount did not exceed the big deal amount. The price was good. They were punctual. They had people who had come out and done service for me since then they have all been friendly. I have recommended them to couple of people actually. The owner has responded to emails and all my questions. They are professional and talked me through what he was doing and gave me some pointers on the lawn and didn't unsolicited advice and did a great job. I would use them again in the future.
Description of Work: I used Tuff Turf Molebusters Big Deal purchase in June. They did an aeration across my lawn and fertilizer application at a house when I was getting ready to sell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Jim M.
11/2013
1.0
lawn service
  + -1 more
Advertised a core aeration service through Angie's List for my area. I purchased the service. After MANY weeks of phone calls -- they told ne they do not service my area -- too far away from their Grand Rapids location. I received no service. after having to fill out forms (why is that necessary?) I did receive a rebate/credit from Angie's List after several more weeks of effort. Who's fault -- Angie's List or Tuff Turf Molebusters - I'm not sure -- but it certainly soured me on using Angie's List again in the future, which I had enjoyed using prior to this episode.
Description of Work: TUFF TURF MOLEBUSTERS

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

Response from Tuff Turf Molebusters
Tuff Turf MoleBusters contacted the customer on 9/13, within one business day of the customers purchase. At this time we contacted him not only for normal details, but to see if he was calling about a different address as he was well out of our service area. Two days later, in the evening of the 15th , the customer returned our call and gave us an address that was not in our service area. We returned his phone call the following morning, the 16th, and let him know that the address he had provided was not within our service area. From beginning to end, it was only 3 days of contact with Tuff Turf MoleBusters. We do not hold responsibility for any delay in service that Angie’s List may have provided during the refund process.

Carl R.
10/2013
5.0
lawn service, lawn treatment
  + 0 more
It was okay. I have a very peculiar lawn and he couldn’t really do much with it. I got a lot of stones and stuff. It didn’t work out too well. It was worth the price but it’s not something I would do again.
Description of Work: I purchased a Big Deal coupon from Tuff Turf Molebusters. He was caring for my yard and it was good service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$42

Rick M.
10/2013
4.0
lawn service, lawn treatment
  + 0 more
Arrived in timely manner, service quickly performed. Would use again.
Description of Work: Aerated lawn.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

John C.
10/2013
5.0
lawn treatment
  + -1 more
My conversations with them were pleasant and efficient. They arrived on time and did a good job aerating my lawn.
Description of Work: I had my lawn aerated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$56

Joy E.
10/2013
5.0
lawn treatment
  + -1 more
They did a great job and within a few days of treatment I noticed the weeds dying off in my yard. There have also been fewer bugs in the house. They were wonderful with scheduling and answered any questions I had in person and via phone promptly and professionally. Will use again!
Description of Work: Fertilizing, perimeter bug repellent, and weed control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Angela S.
10/2013
4.0
lawn treatment
  + -1 more
We had purchased a big deal for the service, and the service was fine. The only thing that I wasn't pleased with, was that they told me that they would come out on a certain day, and they didn't show up until 2 days later. They didn't call to say they weren't coming.
Description of Work: We used Tuff Turf Molebusters. They aerated our lawn for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$57

Mary F.
10/2013
5.0
lawn treatment
  + -1 more
Very good; very conscientious.
Description of Work: Lawn Aeration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Marilyn M.
10/2013
4.0
lawn treatment
  + -1 more
I was not home when the service was done. The aeration seemed to be fine. The people I spoke to on the phone were very pleasant.
Description of Work: Aerated my lawn

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$42

Peter J.
10/2013
5.0
lawn treatment
  + -1 more
Great communications, punctual, quality work
Description of Work: aerated the lawn

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

Bob P.
10/2013
5.0
lawn treatment
  + -1 more
They called to set up the appointment and worked with us on a date due to some work we were having done on the yard. Friendly and efficient. Gave us some good advise too!
Description of Work: Great Job. Always satisfied with the service!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

Ken U.
09/2013
4.0
lawn treatment
  + -1 more
They did a very good job. They are a little weak on communications.
Description of Work: Core Aeration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$42

Response from Tuff Turf Molebusters
The customer noted that our communication was weak. The same day the customer signed up for service, we responded to him to get everything setup. He replied the same day and we responded to that message, the same day also. Originally we had it scheduled for a Wednesday, the 18th. This date did not work for him and he requested a switch to the next day (the 19th). We complied with his request and completed the aeration the next day on the 19th. The customer also received an automated email and phone call prior to service so that he would know what to expect.

Brandon C.
09/2013
5.0
lawn treatment
  + -1 more
It went well at the time. However, in the long term, it did not hold. We may try again in the spring.
Description of Work: Yard treatment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Tuff Turf Molebusters
The application was done 5 months ago. Fertilizing and weed control is not a once a year application. It should be done every 5 to 6 weeks throughout the season. Our full program includes 6 applications.

Contact information

8650 Byron City Center SW Ste 1, Byron Center, MI 49315

http://www.Tuffturfmolebusters.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Tuff Turf Molebusters is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Tuff Turf Molebusters accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tuff Turf Molebusters offers free project estimates.
Yes, Tuff Turf Molebusters offers eco-friendly accreditations.
No, Tuff Turf Molebusters does not offer a senior discount.
No, Tuff Turf Molebusters does not offer emergency services.
No, Tuff Turf Molebusters does not offer warranties.
Tuff Turf Molebusters offers the following services: Lawn fertilization & weed control, mole, grub, outdoor insect, lawn rolling, Wasp & spider control, chipmunk trapping & vole control.
Mowing, landscaping, irrigation, indoor pest control, rat trapping, live animal trapping & snow removal.

Contact information

8650 Byron City Center SW Ste 1, Byron Center, MI 49315

http://www.Tuffturfmolebusters.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed