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Stanley Steemer

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, tile, grout, furniture, air duct & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, hardwood floor refinishing, sales & installation.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
2%
2
5%
1
1%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 113 reviews

ana N.
02/2012
5.0
carpet cleaners
  + -1 more
They did a good job and they were careful with my belongings.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela D.
02/2012
5.0
carpet cleaners
  + -1 more
They are punctual, they do a really good job. I had a maintenance program and they were very helpful in extending it because I hadn't used all of the services. I had 3 rooms cleaned.
Description of Work: We use Stanley Steemer to clean our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

jennifer C.
01/2012
5.0
air duct cleaning
  + -1 more
We were very happy with the appointment, they came when they said they would and informed us wnen they arrived how long the appointment would take. They were very respectful of our home and did a great job. Well worth the money spent.
Description of Work: We had out furnace cleaned and all air ducts cleaned and sanitized.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

William C.
12/2011
5.0
air duct cleaning
  + -1 more
They did exactly as they stated they would do. All heating vents, cold air returns, and duct work were cleaned out. They also wiped down everything once they were done.
Description of Work: The sound from the truck was pretty loud, but well worth getting all of the built up dust and dirt from our ducts cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Julie and Gary P.
11/2011
2.0
carpet cleaners
  + -1 more
if my tile had been professionantly
Description of Work: I first had them out to clean three rooms of carpet and do a tile cleaning demo. The tile lokked good however all three rooms cleaned still had spots. I called back and they agreed to come back. At this time I contracted to have the tile cleaned. They did get the spots out of the carpet. When they started cleaning the tile they asked if my tile had been professionnally inststalled-It had been. They told me my installer had used the wrong type of grout and it would be harder to clean. They also said my tiles were uneven and it might not the best outcome. ai then sugested we shouldn't continue. They assured it would only be in a few spots. They cleaned and sealed the tile for a total of $179.00. I was unable to see until it dried thet it did not look significantly better than when I cleaned it myself. I called the office the next day and was told a manager would call me back. I never heard from them. Obviously this whole service has been a disapointment. I would never have spent $179.00 to clean and seal this tile if I had known the outcome. I don't what you can do but I hope no one else has this experience. Thank you, Julie Peters

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$290

Namiko O.
11/2011
5.0
air duct cleaning
  + -1 more
Called us a day before to confirm appointment and also called us prior to arriving on Saturday morning. Very punctual and professional service for both estimate and cleaning.
Description of Work: Took a quick look around upon arrival on Saturday morning as scheduled and went right to work. Showed us before and after for air duct cleaning. It took close to 2 hours to complete as expected.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$369

Jon A.
10/2011
5.0
chimney sweep, air duct cleaning
  + 0 more
Cleaners showed up around 4 PM and were done around 7 PM. Did a great job!
Description of Work: After looking up some reviews here, my wife and I decided to give them a try for cleaning our ducts and chimney. They squeezed us in since we believe our 10 month old daughter was reacting to stuff in the vents. It took them about 3 hours to complete and were clean and thorough. Got to see before and after pictures which was helpful. The only thing they forgot to do was re-attach our basement door, but it took me 2 minutes to do myself. Pleased with the service, and the price was to be expected for a quality job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jean M.
09/2011
5.0
upholstery cleaning
  + -1 more
I was able to order service at their online site which was very convenient, They were promt and very professional. Did a great job protecting other surfaces and cleaned up any mess. chairs are clean and smell clean. Great job!
Description of Work: They cleaned, deodorized and protected 2 living room chairs and ottomans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marilyn M.
09/2011
5.0
carpet cleaners
  + -1 more
The cleaners were punctual. They were very professional. They moved some furniture and rested the furniture on little plastic squares to protect the carpeting. The carpeting looked beautiful when finished.
Description of Work: I had 3 rooms of carpeting cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Carole W.
08/2011
5.0
air duct cleaning
  + -1 more
I live in a 70-year-old home, and it's not easy access to do some of the ductwork. They were polite, on time, and went about their business. They worked hard and did an excellent job. They were respectful of my existing environment. I think they had to be particularly careful because they were cleaning the ductwork. What I paid was what the quote was. I would recommend them.
Description of Work: I used Stanley Steemer for air duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Katherine B.
08/2011
4.0
carpet cleaners, ceramic tile
  + 0 more
. They just did a standard job. It was not anything particularly special. The young guys that came did a nice job selling me on doing a kind of cleaning that I was planning to do. It was not anything special. They just did a standard job. Perfectly frank on carpet cleaning I am not in favor after having had it done for the second time in the last 25 years at home. I am not a believer in carpet cleaning. It looks great when you need to sell your house. Having the carpets cleaned makes the house look really beautiful for about a month. But as soon as the temperature starts to rise and the house gets humid again within a month or two, most of the issues you have had before starts to come back. I would not have a professional carpet cleaner come in and do my house again. Nothing wrong with Stanley Steemer, I would not have it done by anybody. I would rather replace the carpeting after 6 to 7 years. That is my belief on it. Or change my floor to wood and tile and give up the carpeting. Nothing against Stanley Steemer, they did a fine job at a fair price. My own personal experience with carpet cleaning is one that it does not last long enough to make worth the money. I did not know Stanley Steemer did grout cleaning on tile until they came. If you issues with grout they come do it with the machines. It might take you a day or two to do it by hand by yourself; they can knock it off in an hour and half. They have a machine that is designed to do it. This machines shoots steam in a narrow band similar size to grout line on tile. Then it suctions back up the moisture that condenses from the steam in the similar manner. So they go line by line super fast which would take you hours and may be even days to do. I did not know that they did it and it was helpful for me. That piece of their I would do again. They did good solid job.
Description of Work: . I had Stanley Steemer to do carpet cleaning in the hallway, stairway, 3 rooms on the bottom floor and they did the steam cleaning of the grout in the tiled floors.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

laureatta W.
08/2011
5.0
carpet cleaners
  + -1 more
They are excellent. The stain had been there for two years. Last time, a guy cleaned the carpet, and he couldn't get it out; but I didn't tell him anything. This time the guy who came out removed the stain. I called them and said I would recommend this guy all the time. I liked him. Lot of people I know gets, Stanley Steemer once a year. They are really good.
Description of Work: I used Stanley Steemer to get the stain out from my carpet in the hallway last week. They cleaned my carpet, deodorized, and put a stain guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Errol B.
07/2011
3.0
carpet cleaners
  + -1 more
They were very good. They are very efficient. They come in do what they are supposed to and do a good job. I would recommend them to anyone. They are reasonably priced.
Description of Work: I used Stanley Steemer International Inc for carpet cleaning. The last time I used them was about three months ago. They cleaned the dining room and living room carpets.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

James P.
05/2011
4.0
carpet cleaners
  + -1 more
I wasn't there (it's a rental property I own) but the tenant said she was very happy.
Description of Work: cleaned 3 rooms

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

sally M.
04/2011
5.0
carpet cleaners, air duct cleaning
  + 0 more
The men arrived and greeted us and our puppy in a friendly manner. They came in, walked thro to assess the size, condition, etc. Went back out, got their equipment and did a thorough job. They honored the written estimates we had been given to the penny, we paid the bill, and they politely packed up their equipment and left.
Description of Work: Cleaning of air ducts. They took pictures of the vents before and after cleaning. What a difference. The were polite, CLEAN, and did the job in a timely manner. Carpet cleaning. The carpet looks new again. There was no heavy scent of cleaning product. The carpet dried completely in 6-7 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LEANN E.
02/2011
5.0
carpet cleaners
  + -1 more
They sold me on the hardwood floor cleaning after offering a demonstration. They look amazing and I'm very happy I opted for the service. The technicians were very young but extremely professional and experienced. I will definitely call them again.
Description of Work: Cleaned 2 rooms of carpet and cleaned & sealed 3 areas of hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

STEVE B.
12/2010
5.0
carpet cleaners
  + -1 more
Stanley Steemer of Byron Center did EXACTLY as they said they would. They called ahead several days to confirm my appointment and also as a reminder, then called the day of the service. Don and Dan were two very amiable and professional guys who did the work. They called to see if they could come by early which worked out well for me. They were thorough and efficient. One of them inspected all the rugs for pet stains and treated them first before the big clean job. I had a lot of area to cover and they were in and out in about an hour, maybe less (our furniture wasn't moved in yet). One thing that impressed me was this device they used to keep the cold air from escaping from the house as they ran the cleaner from their truck to the rooms. Very smart and very thoughtful, plus it saved me a few bucks on my heating bill. They offered some additional services of which I accepted one, which did raise the price some, but I felt it was worth it, and will consider other services/products in the future if I feel I need them and my wife agrees of course! If I ever need work again on my carpets I will be calling this company only. I went with them because they had the best reviews on Angie's List and we are very new in the area, so we have few people to get opinions from. Thank you Angie, you haven't steered us wrong yet!
Description of Work: S.S. cleaned 3 bedrooms with closets (including a walk-in), a big living room, a dining room, and two hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

DEBBIE H.
11/2010
5.0
carpet cleaners
  + -1 more
They came when promised and did a very good job cleaning our carpets. There were quite a few stains on the carpet and they took great care in trying to remove them. I was very pleased.
Description of Work: We had carpets cleaned and protectant applied to our great room and master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ethan C.
10/2010
5.0
air duct cleaning
  + -1 more
they showed me everything they did and even did more then asked when they saw some problems. They found an air return completely clogged with stuff and cut a whole and removed all the junk it in. They cleaned up after themselves and were very polite. I would use them again.
Description of Work: The company cleaned our air ducts

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Julie Y.
10/2010
4.0
air duct cleaning
  + -1 more
It turned out fine. They did what they said they going to do. They cleaned up after themselves. It went very well.
Description of Work: They cleaned the vents.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Linda W.
05/2010
2.0
carpet cleaners
  + -1 more
The carpet actually looks like they put dirt into it. I don't understand how it's worse off. I will be contacting them to hopefully resolve this. They were polite, but I would not use them in the future.
Description of Work: I contacted them for carpet cleaning on a stairway and family room. One man did the cleaning while another was trying to up-sell me.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$200

Vanessa K.
04/2009
5.0
carpet cleaners
  + -1 more
Excellent - very professional and responsive - able to come same day as initial call.
Description of Work: Carpet cleaning of 2 large rooms, staircase and landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Timothy P.
12/2008
5.0
carpet cleaners
  + -1 more
Polite and punctual arrival. Fast and efficient review of expectations. Got right to the job. Provided sincere and believable advice on carpet care and future services.
Description of Work: Carpet and some upholstery cleaning including stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Lyn H.
10/2008
5.0
carpet cleaners
  + -1 more
I just bought a new home and the previous owner laid carpet but it was ill-fitted and looked very sloppy. The carpet guys from Stanley Steemer properly stretched the carpet throughout the entire house - it looked like brand new when they were finished! Fantastic work; only drawback was the guys smelled of smoke and kept trying to sell me additional services and products which I really didn't want or need.
Description of Work: Stretching carpet throughout the whole house and carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

TAMARA F.
10/2008
4.0
carpet cleaners
  + -1 more
Excellent work on cleaning and spot removal.
Description of Work: Cleaned basement carpet of water damage and deodorized.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Contact information

8225 Pfeiffer Farms Dr Ste 500, Byron Center, MI 49315

www.stanleysteemer.com

Service hours

Monday:
7:30 AM - 6:30 PM
Tuesday:
7:30 AM - 6:30 PM
Wednesday:
7:30 AM - 6:30 PM
Thursday:
7:30 AM - 6:30 PM
Friday:
7:30 AM - 6:30 PM
Saturday:
8:30 AM - 5:30 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
7115908
Trade License Locale
State of Michigan
Trade License Authority
Mechanical
Trade License Expiration
08/31/2019

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Dryer Vent Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
Chimney Sweep,
Ceramic Tile,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Upholstering - Boat & Auto,
Water & Smoke Damage

FAQ

Stanley Steemer is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 6:30 PM

Tuesday: 7:30 AM - 6:30 PM

Wednesday: 7:30 AM - 6:30 PM

Thursday: 7:30 AM - 6:30 PM

Friday: 7:30 AM - 6:30 PM

Saturday: 8:30 AM - 5:30 AM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
Yes, Stanley Steemer offers warranties.
Stanley Steemer offers the following services: Carpet, tile, grout, furniture, air duct & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, hardwood floor refinishing, sales & installation.
N/A

Contact information

8225 Pfeiffer Farms Dr Ste 500, Byron Center, MI 49315

www.stanleysteemer.com

Service hours

Monday:
7:30 AM - 6:30 PM
Tuesday:
7:30 AM - 6:30 PM
Wednesday:
7:30 AM - 6:30 PM
Thursday:
7:30 AM - 6:30 PM
Friday:
7:30 AM - 6:30 PM
Saturday:
8:30 AM - 5:30 AM