Being new to the area I have been told in this county that McCarty is the service to use. They told me in late April and early May that it would be July before they could get to me. This is after dozens of calls with one call back. When they finally gave me a quote it was twice as high as what my next door neighbor when his was done last year - but seeing as how they are supposed to be "the best" I stayed the course. It is now August and they still have not called. Time to find a new well company.
Description of Work: They do not return calls. They are not priced competitively, when they finally quoted after a month of phone calls they were trying to sub the labor out.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,200
Scott H.
05/2013
1.0
wells
 + -1 more
They came out looked at the well and said right away that we MIGHT have a clogged screen.. Wasn't sure and said that they would come out and put a new screen on. It the only way I could go since I am on am living on a disability check and couldn't afford a new well.. Well then he said that since this well was so old he said It isn't up to code but is grandfather in because of how old the house was. He said they would give a estimate for screen replace and a new well.. They only send me a price for a new well knowing I didn't have the funds for it.. So when we call and told him we would rather do a screen job he contradicted himself and said WE DON'T DO THAT.. In other words all he wanted to do is charge for a new well because he wanted the money. This place is a rip off and a liar that are money hungry!! Save your money and find a honest company.. Not this clown
Description of Work: Looked at well and gave estimate
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from McCarty Well Drilling
First of all I am a bit shocked to have received a review such as this one.I also did not find out about this review until we apparently received a second review.I am sorry you feel about us the way you do.In my defense I am replying with this response; I never said I would change the screen on your well.I haven't done any screen changes in over 5 years. Your well had a hole in it and you probably heard me say that the screen is likely plugged also.I often refer customers to another well driller who still handles screen changes if they choose to take the risk and cost of a screen change.I am a bit offended to be called a clown,I wasn't a "clown" when I came out to your house a few years ago and fixed your well on a holiday weekend! I also never said that your well wasn't up to code...what I did say was,if you put a new well in you would have to move the tank in the basement to be up to code.I can only assume my word was misinterpreted due to the amount of alcohol consumed by you prior to my visit and while I was there giving you an estimate .After I gave you an estimate you called me and asked if I would work with you on payments.I told you that we were not taking on any payments on account at this time.You then called another well driller that was willing to take payments and had a new well put in for a slightly higher price. When you were quoted by us for a new well and letting you know that a screen change would be costly and wouldn't promise a fix for your well was an honest opinion and price. We strive to be honest and courteous but at times we realize we cannot please or appeal to everyone. Sincerely , Greg McCarty,Owner,McCarty Well Drilling
Contact information
828 Terre Coupe St P.O.Box 243, BUCHANAN, MI 49107
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Service Categories
Wells and Pumps,
Water Filtration and Softening
FAQ
McCarty Well Drilling is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
McCarty Well Drilling accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, McCarty Well Drilling offers free project estimates.
No, McCarty Well Drilling does not offer eco-friendly accreditations.
No, McCarty Well Drilling does not offer a senior discount.
Yes, McCarty Well Drilling offers emergency services.
Yes, McCarty Well Drilling offers warranties.
McCarty Well Drilling offers the following services: 5"PVCResidential Wells,Irrigation Wells,Directional Boring,Geothermal Drilling & Boring,Turn key Loop Installation,Water Treatment Systems,Constant Pressure Pumps/Systems,Well Repair,Pump/Tank Repair,Well Inspections,Well Chlorinations
2"well screen changes
Contact information
828 Terre Coupe St P.O.Box 243, BUCHANAN, MI 49107