Thatcher & Son Services, Inc.

plumber, water heater installer, drain cleaning company,

About us

With over 20 years of experience serving the Tri-County area, Thatcher & Son Services, Inc., is your solution for all your plumbing needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Satisfaction guaranteed!

Business highlights

25 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.566 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
14%
3
2%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.6
Showing 1-25 of 66 reviews

Rico T.
03/2019
2.5
They completed the work at 3 properties I have. All three properties had issues and they would not come out to repair them. DO NOT PAY THEM UNTIL ALL WORK IS TOTALLY CHECKED. THEY WANTED TO CHARGE ME MORE FOR THINGS THEY PUT IN AND DID NOT CHECK TO SEE IF IT WAS ALL RUNNING WELL. MAKE SURE YOU LEAVE NOTHING IN THE HOME BECAUSE THEY WILL USE YOUR PLUMBING STUFF INSTEAD OF USING THEIRS. I had to get a friends plumber to come out and repair what they did not come and fix. NEVER WILL USE THEM AGAIN. Pictures of issues can be provided.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
2.0

$5,000

russ c.
05/2018
0.5
They couldnt find and resolve the leak Another company came and said the leak is from outside, going under concrete and coming up cracks around floor pipe. Thatcher and son should have known this, not say dont know and charge a service call .

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
0.5


Tom A.
04/2018
4.0
Fixed the problem, nice couple.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey L. W.
04/2018
5.0
They were here the same day I called and I was surprised by the bill as I expected to pay more after calling other companies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$329

Sandra C.
04/2018
5.0
They were very very nice, i would recommend them they do more than just run gas lines

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$500

Nancy S.
04/2018
5.0
If you are in need of plumbing services look no further. I was impressed and completely satisfied with this company. I called thinking I had a major issue and they honestly evaluated my problem with a solution that made sense and cost much less. Will definitely call again and recommend highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$270

Tanya K.
03/2018
5.0
service was grest, I plan on hiring them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rayfus J.
03/2018
5.0
Very professional and did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna T.
03/2018
4.5
Extremely pleasant experience. The job was finished in a timely manner and we were very satisfied with the outcome. We would definitely call Thatcher and Sons for any future plumbing work we may need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce S.
01/2018
5.0
very polite and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark H.
01/2018
4.5
Excellent service - high quality solution and friendly, professional experience. Only issue was price seemed high for what turned out to be a 1 hour job; however, came out within 4 hours of my first call and given heat and hot water was out I (in extreme cold weather) I was pleased with timeliness and quality of work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$397

Shaka C.
01/2018
5.0
They were fantastic. I could not happier. Fast, efficient, and price in line with expectations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike W.
12/2017
4.5
The work was done very well and in the exact time frame we talked about during when the tech came out for the quote. He even showed me all the work that was done, explained how the equipment worked and gave me a few other plumbing maintenance tips. Service was a little more expensive than I was hoping for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$875

Megan T.
11/2017
5.0
I really wish I got the gentleman's name who came out because he was the most honest and polite servicemen I've had to deal with!! My shower drain is very moody and some days it drains and others it doesn't! Of course when he was here it was just fine. He COULD of lied and said he needs to snake it and whatever because I KNOW my drain sucks!! But he DID NOT!! He wasn't going to take any money from me but I told him he came out and for his time. Finally, he agreed and wrote me up for a service call. I KNOW my drain will act silly again and the first place I'll call for any plumbing needs is Thatcher & Son Services. They are by far one of the GOOD ones!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$60

Eric L.
11/2017
5.0
Gene called before arriving, was on time, and fixed my issue. I scheduled with Thatcher on Monday morning, got an 8AM appointment on Wednesday and by 11AM my sink was back up-and-running. Thank you Gene and Thatcher!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris G.
11/2017
5.0
Great experience working with Thatcher. They were very professional and finished the work quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

kevin h.
10/2017
5.0
great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sue M.
09/2017
5.0
Very pleasant and very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brad W.
09/2017
1.0
Replaced value repair work failed, and leaked resulting in water damage after five hours. Original valve was not leaking, simply needed a new handle.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.5

$300

Roger B.
09/2017
4.0
Good work on short notice.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Eric M.
09/2017
5.0
Great pros. Spotted multiple issues and came back a second time to ensure things were done right.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mohammed A.
07/2017
5.0
They do great job within their specialties. I used their service twice to replace a sump pump and to fix one and both times they were on point. I definitely recommend them.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450
    • 1(current)
    • 2
    • 3

Contact information

545 Fox Hill Drive North, Bloomfield Hills, MI 48304

http://www.thatcherplumbing.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
8112137
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber,
water heater installer,
drain cleaning company,
sewer cleaning company

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Thatcher & Son Services, Inc. accepts the following forms of payment: CreditCard
Yes, Thatcher & Son Services, Inc. offers free project estimates.
No, Thatcher & Son Services, Inc. does not offer eco-friendly accreditations.
No, Thatcher & Son Services, Inc. does not offer a senior discount.
Yes, Thatcher & Son Services, Inc. offers emergency services.
No, Thatcher & Son Services, Inc. does not offer warranties.

Contact information

545 Fox Hill Drive North, Bloomfield Hills, MI 48304

http://www.thatcherplumbing.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed