Commercial and Residential. Professional Uniformed trained employees. Employees are trained for quality and safety. Many have been with company several years. Employees are all uniformed and all trucks have logo and are easily identified as a Landscape maintenance vehicles. From quote to job being done is usually same week. Our customer service is great, we return phone calls, show up when we say, and do an awesome job. We are honest and will make you feel comfortable with your landscape decisions.
Business highlights
26 years of trusted experience
Emergency Services Offered
Services we offer
Professional Landscaping, Brick Paver Repair, Mulching, Spring and Fall Cleanup, Edging Beds, Flower Planting, Shrub Trimming, Landscape Planning, Detailed Weeding and Flower Bed Organization, Full Landscape Installation and Renovation.
gutter cleaning, landscaping, lawn service, mulch, tree service
+ 3 more
Don’t do it! The owner was extremely unprofessional in every facet of the transaction! They came at 7 AM on Saturday morning with blowers that woke up our whole neighborhood and did not give a courtesy phone call the night before or the morning of to let us know we they were coming. They cut our sprinkler line and put dirt over it to cover up the mistake without letting us know and flooded our front yard. This cost us an emergency visit from the sprinkler company that we had to pay for. We called the owner to make him aware he never returned our phone call. Then within one week of his invoice was demanding payment. (Standard services are to be paid within the current month of service). Not only was our sprinkler line cut, they left our driveway, sidewalks, and our brick paver patio a muddy mess when we were having family over for a birthday party that afternoon. I have never worked with such an unprofessional and belligerent business owner in my life. Do not call this company you will regret it!
Description of Work: Spring cleanup
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,000
Response from Leone Outdoor Services
Mrs [Member Name Removed] I have worked for you family for years. Started working for your father in law about ten years ago. We still provide weekly service for them. You worked out in the yard with the workers. You and your husband were with my guys the whole time. At no point did we have any issues. We were not even aware of the sprinkler line break until the invoice had not been paid. When we called requesting payment (due day of service) we were informed that the sprinklers had an issue and you had called your normal sprinkler company to complete the repair. We credited your account for the sprinkler issue as it had been several weeks and you had already handled the issue with your own sprinkler company. We also gave you credit for the mess on your driveway. We apologized for the situation and took responsibility for the issue. This was an oversight as when we were leaving the job site the customer was using hose to water in plants and we left. I only learned about these issues after reaching out several times to be paid. We do great work and the manager on that job should have stayed with you and washed everything for you. We are sorry about that. We gave you credit on your bill for the inconvenience and for the sprinkler break. We then proceeded to wait an additional couple weeks to be paid. We don’t ask for money up front and only get paid when you are happy. We left that day with both clients waving good bye to us and had no idea there was issues until we requested payment. I’m sorry about this bad experience you had with us. It is not the typical experience. As always we use things like this to learn, train and be better for the next client. If there is anything we can do to further help resolve this issue please let us know! Thank you!
Nancy A.
03/2020
1.0
lawn service, snow removal
+ 0 more
The worst service I have ever had. Snow removal was never timely, poorly and incompletely done. I contacted the owner who was rude and entirely unprofessional
Description of Work: Snow removal
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$450
Response from Leone Outdoor Services
Mrs. [Member Name Removed] I’m sorry you feel this way. We have serviced you for many years with no problems at all. You have even referred us to some of your friends. All the previous years there wasn’t any issues at all. Year after year you signed up. We have office staff and make sure any complaints or issues are handled quickly. One of the storms we missed your city walk. At 3am you started to repeatedly email and call my phone in the middle of a snow emergency and middle of the night. We promptly fixed the issues. I understand that you were frustrated in the moment and we understand that. As soon as we could we dispatched a crew member to attend to your sidewalk. We always answer the phone for any issues and always fix any snow plow issues and/or damage from the plow. Every single time! We also ensure that each customer is plowed well within the agreed to and signed contract. I’m sorry again you had a bad experience. We pride ourselves on customer service and love our customers! Even in the midst of a storm we are answering calls and making sure customers know what is going on. We understand how stressful snow can be and we do everything we can to ensure speedy satisfactory service for all of our customers! If you or anybody else needs spring, summer, fall and winter let us know. We are very responsive and make our customers #1 priority. Thank you and I hope everyone has a great 2020!
Tom T.
11/2019
4.0
lawn service, snow removal
+ 0 more
After a lot of misunderstanding. They have taken care of problems.
Description of Work: Driveway snow plowing
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
Response from Leone Outdoor Services
Hello , thank you for the review. Sometimes first time customers are unfamiliar with how we do our routes and when to expect us during a snow storm. After we explained what to expect I think we had a great season together! This review was made after a November 10-11th storm. Our contract does not start until November 15th. So for that unexpected early storm we were not under contract. BUT, we did still come out and plow driveways so that our valued customers still were able to get in and out of their driveway. I look forward to working with you and your daughter again and as always am here for you if you need us. Thanks and have a great 2020!
Rose T.
07/2019
5.0
lawn service
+ -1 more
They provide an A plus service, reasonable pricing, arrived on time as per our schedule.
Description of Work: Yard clean up and put some mulch for me
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Leone Outdoor Services
Thank you so much for the great review! We do all we can to make sure our customers are happy! Please call us for your next brick paver, landscaping or maintenance project!!!
David M.
05/2019
5.0
lawn service
+ -1 more
They don't service my area, which is why they didn't do the work. But Angela offered to see if they knew someone who does that in my area and call me back with information. If that's how they do business, I wish they were closer so they could do my landscaping.
Description of Work: Yard Water Draining
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Lawrence P.
01/2019
1.0
lawn service
+ -1 more
Didn’t hire them. Too many poor reviews.
Description of Work: Snow removal
Rating Category
Rating out of 5
Response from Leone Outdoor Services
I’m sorry that you took the time to give me a bad review based on bad reviews?! We run a great company and would be happy to help anyone with their landscape or snow needs. Hope to hear from all of you soon! Thanks a bunch!
Lisa S.
12/2018
5.0
landscaping, lawn service, mulch
+ 1 more
The landscaping team was professional and did a great job! I would absolutely hire them again.
Description of Work: Landscaping, yard work, mulch, lawn edging, French drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Leone Outdoor Services
Awesome!!!! Thank you for the great review. I look forward to working with you again!!
Ed W.
12/2018
1.0
lawn service
+ -1 more
After two phone calls by me, they finally responded by saying that they do not do residential in my area
Description of Work: residential snow removal
Rating Category
Rating out of 5
responsiveness
2.0
Response from Leone Outdoor Services
An F because I don’t work in your area? Hey all I can say is I am sorry I don’t work in your area. I’m really sorry that people who have never met us or had us do work, feel the need to leave an F review. It really is a flaw in the angieslist system. I hope in the future we can service your area. I’m hopeful that anybody that is having trouble getting a snow or fall cleanup service company out to their house ends up successful. Weather has been rough this fall, be patient. Thank you!
Gerald B.
12/2018
1.0
roof snow removal
+ -1 more
They never responded. This is now two years in a row.
Description of Work: Snow removal for the 2018-9 season.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Leone Outdoor Services
Mr. [Member Name Removed], you are my neighbor and a customer I have taken care of for almost ten years. Every year I send you out a contract and every year you misplace it. You live literally ten houses from my house. I have asked you to simply drop a check off to my house as the payment was due Nov 15th. You for some reason chose not to send in a payment for your seasonal snow. Please just stop by my house or have one of your grandchildren talk to me like in past years. Thank you!!!
Robert B.
12/2018
1.0
lawn service
+ -1 more
Never got a call or email from them
Description of Work: Snow removal
Rating Category
Rating out of 5
Response from Leone Outdoor Services
Please try and call again. Customers get frustrated when they can’t get through to a business. We completely understand and are taking steps to ensure every phone call is answered. My advice to anybody leaving an F rating because I company didn’t call them back, is to try calling a little earlier for the service they want. A lot of customers call for fall cleanup when the leaves are falling or call for snow removal when a big snow is in the forecast. This is the worst time to call a landscape company. Plan ahead and call well ahead of actually needing the service. I feel that then you will experience a better result. I would love to help you out. Thanks a bunch!
charles D.
12/2018
1.0
lawn service, snow removal
+ 0 more
company did NOT respond! Would hire if they responded
Description of Work: Yard clean-up and snow removal for the winter of 2018-19.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Yes, I recommend this pro
Response from Leone Outdoor Services
Not sure why no one responded to you in the thick of the fall cleanup season but we would be happy to work with you in the future. We are ready to answer your calls and schedule your appointment.
Dennis M.
10/2018
1.0
lawn service, pavers, gravel
+ 0 more
They didn't show for scheduled appointment, and they didn't call to cancel.
Description of Work: Yar Tree, shrub and grass care.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Leone Outdoor Services
Not sure what happened but we meet with clients on the hour every hour of every day. Sometimes scheduling can have an error but for the most part we are on time and eager to tackle your job. Give us a jingle and we can set something up.
Virginia B.
08/2018
5.0
landscaping, lawn service
+ 0 more
Great experience. They were prompt, they did a really good job. I contacted them and they came to do the job. Well done.
Description of Work: It was for landscaping. Cutting bushes and putting in wood chips.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Leone Outdoor Services
Thank you for the great review! We are eager for more work and look forward to working with you again!
Catherine S.
10/2017
1.0
irrigation systems
+ -1 more
When I called him he simply told me he didn't come out that far for snow shoveling, even though that is not what I needed done. He didn't even give me a chance to tell him what I needed before he hung up on me.
Description of Work: I called him regarding my sprinkler system.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Leone Outdoor Services
Sorry, we must of had a bad phone connection. I have no reason to treat anybody like you are describing. It seems that only the people who don't actually do work with us leave a bad review. Anybody that actually has us do work seems to be pleased. Thanks for calling and sorry we had a bad phone connection.
Maxime H.
10/2017
5.0
lawn service
+ -1 more
Greg and his team did a great job. They were really autonomous and understood well the job we were waiting for. They responded very fast to our request and job was done quickly as expected. I would recommand and hire again Greg and his team.
Description of Work: Trimming plant away from house Trimming all shrubs Trimming top of trumpet wine Remove all tree weeds Remove any suckers growing at base of trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Leone Outdoor Services
Thank you for the great review. Let us know if you need anything else.
Richard B.
09/2017
5.0
lawn service, snow removal
+ 0 more
I explained our requirements to Greg Leone one time least winter and every time it snowed, the walks were cleared and the lot was cleared as needed. I never had to follow up which means I can focus on being a pastor.
Description of Work: We are a church in Royal Oak Michigan and we must clear the sidewalks around our property within 24 hours when we have more than 2" of snow because students in Royal Oak walk to school. In addition, If it snows on Saturday or early Sunday we need to clear the lot prior to our 10 am service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Leone Outdoor Services
Thanks for the great review!
Amanda & Paul Z.
09/2017
4.0
landscaping
+ -1 more
Once the job was completed it looked great. That wasnt the problem. The guys that work for Greg and Greg himself is very nice and professional when you are able to get ahold of him. The problem, as a lot of other reviewers is his communication which is pretty horrible and can get very frustrating. I have never had this many problems trying to hire someone before. When I initially called he came right out, the problem was getting him to come back out to do the work. I referred them to a family member who had the same problems with them. He replaced some plants they had put in but I didnt know when they were coming because instead of responding to me, he emailed my family member who then told me when they were coming out which I found very odd. There work and pricing is good but they may be too bad with the communication to hire again or refer to others unfortunately.
Description of Work: Landcaping around my house
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$2,100
Response from Leone Outdoor Services
The customer listed my address for their address for some reason. We are a busy company serving many customers. We give good pricing and are able to get work done quickly for customers. One thing that happens for example on this job is that we get to the job, and the customer literally doubled the job once we arrived. They were so excited that their yard was looking good that they requested doubled the amount of plants and we ended up being at house all day instead of a couple hours. This causes scheduling issues. Weather also causes scheduling issues with landscaping. We give general ideas of when we are coming but exact date and times are challenging to nail down exactly. Although if there is a party or specific date we can make it happen. This can be frustrating to customers but it is also how we prevent being 2 months out on jobs. Our turn around from quote to work being finished is about ten days or less. Many landscapers in spring when this job was done, are many months scheduled out and often don't accept work at the time of year job was done. With the volume of jobs we attempt to get done, it would be time consuming to call and update constantly. However, this customer was so happy that they referred their parents. The customers parents were very happy as well. The parents even went on Facebook to proudly say that they were over joyed. There was some communication issues, yes. I had the husband calling using his last name, the Mrs. calling with her last name and then the mother calling with another last name. So yes I was confused. In addition I checked when this job was handled and the customer called and job was done end of June. June and end of June are peak times for a landscape company. Many loyal customers of ours schedule work way in advance to ensure they are on our schedule. While working at the mother"s house I casually mentioned to mom that we would be replacing 3 plants at her children's house, so we can group the two jobs together. That is only reason I told the family member anything. I have fielded many many emails, phone calls from this customer. Responses may have been delayed that time of year I will admit, and this is something we are working hard to fix but nothing is ignored and everything is important. Communication is an area that we are working on improving. We are a growing company and hiring more office staff is the next step in the evolution of the business. I'm surprised that with how much the customer was praising our work and referring us to friends and family that they were this upset about communication. Anytime I talked with customer they were happy and pleased with things. Without knowing I was going to get a poor review, I had my employees give the customer a free complimentary weeding to touch up their yard, when we replaced 3 plants that didn't make it originally. Without being asked we did this because that's the type of company and people we are. The customers mom was frustrated as well but that had to do with an email issue. She ended up so happy with job that when I posted her job on my companies Facebook page, she proudly claimed the pictures as being her house and was extremely happy with the outcome. Mrs. [Member Name Removed] (the mom) even left me an A review that you can read. Those pictures received over 4000 views on Facebook. Many people praising the work we did. In summary, I am surprised about this review but it is fair with the communication issues but given the happiness customers experienced once we were done I think all got smoothed over. We keep 17-20 employees working and busy with jobs like this every day. We have full lawn cutting crews and seperate landscape crews. Feel free to check out the work at parents house Leoneoutdoorservices on Facebook. We proudly do the best we can and continue to grow as a solid, respectable, honest, caring company that is willing to go out of their way to make customers happy. Thanks! The customers were great to work with, I hope I will have an opportunity to work with them in the future.
Ellen Z.
09/2017
5.0
lawn service, mulch
+ 0 more
Leone Outdoor Services did excellent work. We did have some communication issues while I was sourcing this company (missed connections etc.). But these were quite minor, and once we met to discuss the job I was impressed. The owner is very knowledgeable, and had good input regarding the work we discussed. Once the job was completed, I was even more impressed. They did exactly what we talked about, and very quickly. Attention to detail was fantastic - really above and beyond. I highly recommend Leone Outdoor Services, and will definitely use them again.
Description of Work: Landscaping was in desperate need of cleaning up, trees & bushes needed to be trimmed, and mulch refreshed. All was really overrun with weeds, and paver sidewalk and driveway cracks needed cleaning up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
Response from Leone Outdoor Services
We look forward to working with you again as well. Thanks for the great review!
Rebecca M.
09/2017
5.0
landscaping
+ -1 more
His team was friendly and helpful. They got to work immediately and kept going till the job was done. I was very happy when they were through. Like plants were transplanted together and new plants changed the look of the landscaping. They also moved rocks for a neater look and installed mulch around the house.
Description of Work: Fill in my landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$809
Response from Leone Outdoor Services
Thank you for the work! Don't forget we are here to ask questions and help you be successful with your new landscape.
Laura S.
08/2017
5.0
hardscaping
+ -1 more
Leone Outdoor Services is by far the best company out there. I recently moved into a new home. Because of this my family asked if I would host a Labor Day party. With the current state on my patio this wasn't an option, but I really wanted to show off my new digs. This is where Leone Outdoor services came in. Within a few days my broken up concrete patio became a beautifully redone paver patio. This team of guys were professional and diligent. Their work is excellent and quick. They didn't leave a scrap behind. I would recommend them to all of my friends!
Description of Work: Replacing my current patio with a new paver patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from Leone Outdoor Services
This project turned out great. We love turning a broken patio or walkway into home improvements that you want to show off to friends. Have a great party and enjoy your patio!
Richard B.
08/2017
5.0
landscaping, lawn service, mulch
+ 1 more
The work was done on time and within the price agreed, in fact more work was done that quoted. The crew members were respectful and professional and Greg Leone has a presence about him that is genuine and pleasant. He got what we were aiming for right away and made several suggestions. His crew filled in our low spots with more than 40 cubic yards of topsoil; and after leveling things out and blending to our new walkways, reseeded the areas.
Description of Work: We needed a company to assess our lawn at the church I pastor and help us fill it in and level it out. Previously, when it rained we had a tremendous amount of ponding on our property that had become dangerous during cold weather. Greg Leone and his team worked with us and a concrete contractor who had just installed new sidewalks to resculpt our lawn and help us move closer to our vision for a Peace Park on our property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Leone Outdoor Services
Thank you for this great review. You described a typical interaction with my company. We work very hard to listen to the customer describe their goals and then check and re-check with the them for the plan of attack. I can't wait for your seed to fill in and continue being a part of your amazing peace park. The neighbors kept approaching us and telling us how great things look. They couldn't help but share the excitement about the improvements. We used high quality soil with lots of organic material to replenish the spent soil. The seed should be sprouting in 7-14 days. Please contact me if there is anything I can do or if any of the seed needs a touch up. Thanks a bunch, look forward to working with you again!
Greg K.
06/2017
5.0
gutter cleaning, landscaping, lawn service, mulch
+ 2 more
The work was great. Greg has a large team and they were able to get everything done very quickly. They worked around the weather and did certain jobs on bad weather days to help out. They even cleaned up all the leaves before we had that huge wind storm and came back afterward to clean it up again. Greg personally came by the place and walked me through everything they were doing and instructed me on proper care. He has since returned after completion to check in on everything and make sure it's being taken care of properly. He also guaranteed the work for a year so I am very pleased. I plan on using him exclusively for my landscaping needs moving forward.
Description of Work: I purchased a new home last year with a lot of landscaping work that needed to be done so I reached out to Greg based off of his reviews on this site. They re-shaped some beds, cleaned out and weeded lots of beds and areas where grass didn't grow. They planted probably about 150 different plants / trees (no bulked up numbers from lots of annuals or anything). They put sod down in some areas and lots of soil and grass seed down in large areas where I didn't have grass growing before. They also put good soil and mulch in all the planting beds as well as stone in a lot of areas where appropriate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from Leone Outdoor Services
[Member Name Removed], you are a great customer! You trusted us with your yard and I feel the job came out great. I look forward to continuing to coach you through taking care of your plants. We will work together to make sure your yard continues to look gorgeous. Thank you for taking the time to write the review.
Kolleen S.
06/2017
4.0
landscaping, lawn service, mulch
+ 1 more
Very good. Came home from work and job was complete. Cleaned up all the bush trimmings as well as mulch residual residue.
Description of Work: Trimming bushes (approx. 15) Mulch and spread Creating small metal guard on rod iron fence to keep dog from digging under to get out
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$665
Response from Leone Outdoor Services
Thank you for the great review! I am sorry about the punctuality score. A job like yours takes us about 1-2 hours to complete. We were trying to squeeze it in with other jobs in your area. Due to weather and other factors it was hard to nail down an exact day. I am glad we finally made it out and took care of you guys. The dog fence part of job was interesting, but happy we were able to come up with a plan that worked. Thanks again and I look forward to working with you again!
terezia N.
04/2017
3.0
landscaping, lawn service, mulch
+ 1 more
Did not get a bid - owner did not follow through
Description of Work: Came out to bid on large job. Made promises he could not keep. Did not submit a bid; did not prepare a quote.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from Leone Outdoor Services
I’m sorry you had that experience. We look forward to working with all of our customers. Give us a call anytime and we would be happy to work with you!
Todd H.
12/2016
1.0
lawn service
+ -1 more
Scheduled 2 appt's and co rep. never showed. Did not return numerous phone calls
Description of Work: Lawn and Yard maintenance
Rating Category
Rating out of 5
Response from Leone Outdoor Services
Hello I am sorry you had this experience. I am not sure who you spoke to but I have no records of this address or customer. We usually schedule people for quotes with exact times so that it makes it easy for you to plan around us. We are scheduling work and estimates already for this season and would love to meet with anyone to discuss their landscaping needs. Thank you.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Snow Removal,
Tree Service,
Gutter Cleaning,
Pavers and Hardscaping,
Roof Ice/Snow Removal,
Stone and Gravel,
Property Management,
Landscaping - Lakefront
FAQ
Leone Outdoor Services is currently rated 4.3 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Leone Outdoor Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
Leone Outdoor Services offers the following services: Professional Landscaping, Brick Paver Repair, Mulching, Spring and Fall Cleanup, Edging Beds, Flower Planting, Shrub Trimming, Landscape Planning, Detailed Weeding and Flower Bed Organization, Full Landscape Installation and Renovation.