Carpet-Queen, LLC

carpet installer

About us

We are dedicated to providing our clients with the very best in quality for all of your flooring installation needs. We specialize in a variety of residential flooring and take pride in the attention to detail put into each of the projects we are involved with. We are known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

10 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

4.828 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
responsiveness
4.9
Showing 1-25 of 28 reviews

Kathleen L.
01/2025
4.0
Tracy was very knowledgeable and helped me choose the right carpet for the job. She beat the other quotes while providing a better-quality carpet, and provided the quick installation appt I needed. There were minor communication issues with the installers. One was inexperienced. A few things pointed out were fixed before they left.
Rating CategoryRating out of 5
$839

Susan M.
06/2023
4.0
I thought it was a little pricey for what I had done but it was still less expensive than getting new carpet. The workers were great, very professional and fast.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Sara V.
01/2023
5.0
It was great working with Tracy from beginning to end. She followed through, give us a fair price and made the whole project come together seamlessly. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Carmen V.
11/2021
5.0
Easy to work with and reliable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donyale P.
07/2021
5.0
I needed carpeting installed a few weeks before an event. Not only did Tracy beat out other quotes but she found just the right high-quality carpet for my budget. She makes it her job to know her customers. Her installer was a pro. The carpeting in our sun porch really sets the room off. We are very happy with the overall experience. Will call her for our next carpet project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jenna T.
02/2021
5.0
Tracy from Carpet-Queen was very knowledgeable and taught me so much about everything carpet-related, as this was my first time replacing carpeting. Her communication was outstanding from the moment I reached out through home adviser to the install. She even scheduled the install for the day before garbage day so I could easily dispose of the old carpet, I’d have never thought of that! The installers were outstanding as well. They broke my carpet down in such a convenient and easy to handle way. And even vacuumed the space once they were done. I am so happy with the way it looks! I will definitely be using Carpet-Queen for my future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandro S.
10/2020
5.0
They were great. Very professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice N.
06/2020
5.0
Tracy was patient and helpful. I m so glad I listened to her as I never knew carpet could be so soft and beautiful. I had builder grade because I just bought the house 5 yrs ago and if was already ruined!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike S.
01/2020
5.0
Great pricing, worked with schedule, clean and great installation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg S.
08/2019
5.0
Terrific in every respect... highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol E.
06/2019
5.0
Very neat and clean crew

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roberta K.
05/2019
5.0
Very personable and friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$413

Judie Y.
04/2019
5.0
Very pleasant experience. Extremely nice to deal with.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$475

Bryan U.
03/2019
5.0
Carpet Queen is the Best. I can't tell you how happy I am that I went with this company. They helped me with a custom order, guided me in the shipment from across the country to my door. She gave me advice as only an expert could and now my arcade room looks awesome! I will definitely be back. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Megan S.
06/2018
5.0
Fabulous. She worked with us to have our carpet picked up at a 3rd party location. Installation was quick and the guys were great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cyrus O.
04/2018
5.0
They were great

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Fumi M.
03/2018
4.0
They were busy, I had to wait 3weeks to start this project

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Margarett N.
01/2018
4.5
She followed up when other companies didn't and worked with us to get a match that would work for our stairway. We are pretty satisfied with the overall look of the stairway.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

john b.
01/2018
5.0
First class service. I would recommend this company to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Tom P.
01/2018
5.0
Highly knowledgeable, professional and attentive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron B.
01/2018
5.0
The owner and the workers were very nice to work with. The workers tried and met my expectations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jack B.
07/2017
4.5
The owner called immediately -- and was very responsive and flexible. Seems that she manages crews of installers that come to the house. They are typically ready to get to work on the spot. Unfortunately, this was part of an insurance claim and I couldn't pull the trigger so quickly. Once approved, they arrived within 24 hours and completed the job in a very acceptable time -- and for a great value. Overall -- very happy...

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$360
    • 1(current)
    • 2

Contact information

5340 Franklin Rd, Bloomfield Hills, MI 48302


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed

Service Categories

carpet installer

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed

Yes, Carpet-Queen, LLC offers free project estimates.
No, Carpet-Queen, LLC does not offer eco-friendly accreditations.
No, Carpet-Queen, LLC does not offer a senior discount.
No, Carpet-Queen, LLC does not offer emergency services.
Yes, Carpet-Queen, LLC offers warranties.

Contact information

5340 Franklin Rd, Bloomfield Hills, MI 48302


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed