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Gauthier Heating & Cooling

Heating and Air Conditioning, Natural Gas Lines, Water Heaters,

About us

Family owned & operated.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Installation and service for heating, air conditioning, fireplaces, wood stoves and boilers.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.713 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
0%
3
0%
2
8%
1
23%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-13 of 13 reviews

Pat L.
01/2023
1.0
heating & air conditioning/hvac
  + -1 more
Initial visit was good text seem to know what he was doing this was before Christmas I needed help on my system I found out I have no antifreeze in it which makes it a critical situation in the winter months waiting for a response At first I called I would get answers and supposedly they were looking into it for feedback never any feedback no won’t answer the phone still in the same spot I was when I started almost 3 weeks ago would not recommend that’s being fair
Description of Work: I needed someone to come on out and look at my boiler system in floor heat

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


John L.
08/2021
5.0
heating & air conditioning/hvac
  + -1 more
We were extremely impressed with the removal and installation of our new furnace and central air conditioner system. Gauthier heating and cooling were in and out in less than two days. The installers were very professional in every aspect of the project. I would highly recommend Gauthier for all future heating and cooling projects
Description of Work: New furnace and air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gauthier Heating & Cooling
[Member Name Removed], We greatly appreciate your review and thank you for the high praise. We enjoyed working with you and hope to work with you again in the future. Thank you!

Denise B.
07/2021
5.0
heating & air conditioning/hvac
  + -1 more
Absolutely the most pleasant, professional serviceman I have ever had in my home. Would not hesitate to call or recommend this company again.
Description of Work: Furnace / AC cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gauthier Heating & Cooling
[Member Name Removed], Thank you so much for your review! Brandon is a great guy, we are lucky to have him on our team. We look forward to working with you again. Thank you!

Jill L.
06/2021
5.0
heating & air conditioning/hvac
  + -1 more
Gauthier provided excellent service from start to finish! They were extremely professional and responsive to all of my questions and did a great job with the install. They also went above and beyond to make sure everything was working correctly. I highly recommend Gauthier for all of your HVAC requirements!
Description of Work: HVAC Mitsubishi mini split system install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gauthier Heating & Cooling
Wow! Thank you, [Member Name Removed], for the rave FIVE-STAR review! We are pleased to have exceeded your expectations and look forward to working with you again in the future!

Dwight H.
08/2020
1.0
gas leak repair
  + -1 more
They never returned several phone calls.
Description of Work: Duct work.

Rating CategoryRating out of 5
responsiveness
1.0


Nancy B.
09/2019
5.0
heating & air conditioning/hvac, gas leak repair
  + 0 more
Good evening Scott, Words can not express my appreciation for the very professional response I was given today when I had my "annual inspection". He demonstrated why EVERYONE should be using Gauthier Heating and Cooling. When I mentioned a concern over air coming out in an odd place, he could have easily dismissed it, but no, he provided a level of service that is at the top. He went into the crawl space to see if he could identify the source of the air flow, and much to my surprise, he discovered a very dangerous situation as you are aware. There was a gas line that had rusted through and would or could have broken very soon. Although it may not have been today, or tomorrow, having seen the pipes, it was a bad event waiting to happen. I am most appreciative of your high standards, and the high standards you have taught your employees. Thanks is such an understatement - when sharing with my two daughters, they expressed their appreciation toward someone who cared about their Mom. It may have been "routine", but it is not routine when it is your house, possibly your life and the life of my puppy dog. (actually my 8 year old bull mastiff) Again, Thanks, and God bless
Description of Work: annual inspection plus

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mary O.
06/2019
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
The repairman was very efficient and got the job done quickly. When something didn't work the way I was hoping, I called and they came right and made a slight adjustment and it is working wonderfully. The company was a pleasure to do business with. They worked with me and came when it was best for me. I would definingly recommend this company to all my friends and family members.
Description of Work: My furnace and water heater wouldn't work at the same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Charles H.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
I was impressed with the quick response to my plea for help after the A/C in the home we just purchased failed on the hottest days of the year. They installed a new unit suitable to the size of our home for a reasonable price and within hours.
Description of Work: New A/C replacing and improving on old unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Michael T.
07/2015
1.0
heating & air conditioning/hvac
  + -1 more
no return call, so someone else did our furnace work
Description of Work: Provider did not return any of our calls.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lisa L.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. We have used Gauthier Heating and Cooling for many years. Their knowledge and skills are top notch!
Description of Work: Redo antifreeze in heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dennis P N.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt, very knowledgeable, and fun to work with. They were great on new installations
Description of Work: I have used Gauthier Heating & Cooling. They most recently came out for a service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joe T.
09/2011
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
see above
Description of Work: Very disappointed with their responce. We asked for an estimate which we recieved, it was very high. We requested changes to the work proposed to reduce the amount of money. Several appointments were made and broken. If this is how they respond before the sale I'm concerned about after the sale.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0


Clairellen M.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
See above. We were totally satisfied. We have used this company for the last 12 years and every experience has been equally satisfactory.
Description of Work: Our furnace was not heating properly, and we called them in the evening; they came within the hour and had everything fixed and the heat on promptly. This is the norm for this company; they are very professional, always return calls promptly, are available 24/7, and the workmen are clean and polite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

    Contact information

    5401 N Us Hwy 23, Black River, MI 48721

    www.gauthierheatingandcooling.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Natural Gas Lines,
    Water Heaters,
    Plumbing,
    Gas Logs

    FAQ

    Gauthier Heating & Cooling is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Gauthier Heating & Cooling accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, Gauthier Heating & Cooling offers free project estimates.
    No, Gauthier Heating & Cooling does not offer eco-friendly accreditations.
    No, Gauthier Heating & Cooling does not offer a senior discount.
    Yes, Gauthier Heating & Cooling offers emergency services.
    Yes, Gauthier Heating & Cooling offers warranties.
    Gauthier Heating & Cooling offers the following services: Installation and service for heating, air conditioning, fireplaces, wood stoves and boilers.

    Contact information

    5401 N Us Hwy 23, Black River, MI 48721

    www.gauthierheatingandcooling.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed