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Guaranteed Furniture Services Inc

Furniture Refinishing and Repair, Upholstering, Upholstery Cleaning

About us

47 years serving our customers. Currentley 24 employees. we accept Visa, Mastercard , Discover and American Express

Business highlights

58 years of trusted experience
Emergency Services Offered

Services we offer

Repair and refinishing of wood furniture, antique restoration, reupholstery,repairs, restyling, custom made upholstery, recaning, rerushing, wicker repairs, insurance claims-fire and water damage, emergency packing, transport & storage.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.9
value
4.0
professionalism
4.8
responsiveness
4.7
punctuality
4.6
Showing 1-14 of 14 reviews

Randall H.
08/2018
4.0
furniture repair
  + -1 more
Came in and in a few minutes had the problem fixed
Description of Work: Mechanism for Recliner the bolt broke

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

kathleen K.
08/2017
5.0
furniture repair
  + -1 more
It turned out beautiful.
Description of Work: Refinished old mahogany dining room set.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Guaranteed Furniture Services Inc
[Member Name Removed], Thank you for the nice review.

Patricia O.
05/2017
5.0
furniture repair
  + -1 more
The workmanship was very good. I would recommend them.
Description of Work: Dining room chair repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

Lynda Q.
02/2016
4.0
furniture repair, upholstery
  + 0 more
unknown
Description of Work: Gave an honest estimate to replace couch spring.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

Sharon .
10/2015
1.0
furniture repair
  + -1 more
I picked up the 4 chairs on 10/16/15; they had done no work. I got a refund and left with the chairs. 4 1/2 months and nothing was done.
Description of Work: Nothing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Robin J.
08/2015
5.0
furniture repair, upholstery
  + 0 more
unknown
Description of Work: Reupholstered 3 rolling office chairs. Backs and seats on each. |They did great work and I would use them again. Friendly and on time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Mona D.
08/2015
5.0
furniture repair
  + -1 more
unknown
Description of Work: The vendor repaired and stained a damaged rattan bassinet. They did a beautiful job, more than I could have hope for.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

Colleen M.
04/2015
5.0
furniture repair
  + -1 more
Guaranteed picked up the sideboard from my mother's house and transported it to the shop. The work took about 4 months but considering the repairs needed and the condition of the sideboard, that was not unreasonable. The finished product is beautiful! This sideboard belonged to my great-grandmother. I trusted Guaranteed to restore it and they really came through. I would use them again in a heartbeat.
Description of Work: Restored a very old Eastlake sideboard which suffered from decades of neglect. I had this work done several years ago before I joined Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Diann H.
06/2014
5.0
furniture repair, upholstery
  + 0 more
They had to do redo one little item but other than that it looks good. They were a little pricey and have very specific hours when I can drop or pickup.
Description of Work: I used Guaranteed Furniture for repairing a table.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

MARIA M.
04/2014
5.0
furniture repair
  + -1 more
It was a 30 year old teak set that I love and wanted to bring up to date with a darker finish. They did a fantastic job. I am totally satisfied with how it turned out. The people were easy to deal with. The only negative is how long it took. The pieces were picked up on Jan 21 and were delivered on Apr 22. This may not be the case with all items. Be patient, it's worth it. Would definitely use them again.
Description of Work: Had my dining room table and buffet refinished.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,700

Deborah H.
11/2013
5.0
furniture repair, upholstery
  + 0 more
Excellent work. My husband is VERY particular, but they even satisfied him! The Antique Office Chair had belonged to his grandfather and needed major work restoring caster mounts and making it stable. It's beautiful now. The Eams chair was promoted to the living room after the work was completed. It looks great and you'd never know it was as old as it was. Staff are very friendly, helpful and responsive. They take the time to answer your questions completely. It's obvious they do beautiful work -- you should see some of the very unique pieces that people trust to them -- treasures from around the world.
Description of Work: Recover and restore a well-worn Leather Eams chair, Restore antique office chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Barbara P.
06/2013
5.0
furniture repair
  + -1 more
I have a mid century ranch. I had these like George Jetson stools that are bolted to the floor! They look like early 50's, 60's what they thought was going to be the future. They are really cool, bolted to the floor. These people reupholster and work on furniture. So they reupholstered all these things. My decorator wanted. They didn't work more. She found me a little guy in a corner somewhere that would rework all these stools. I mean he's doing it out of his house. That's how good this guy was. He's phenomenal! it took a long time but you have to be patient. One of the nice things is, here in Michigan, you can go to a local design center and pick out your fabric so you don't have to just stick with what they have. You can actually go to the design center and pick out what you want on your furniture. Their services include restoration of fine furniture; repair, refinishing, upholstery and cleaning. I actually have a quote with him right now!
Description of Work: I had my kitchen furniture restored by Guaranteed Furniture Services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan R.
03/2013
1.0
furniture repair
  + -1 more
Did not use company.
Description of Work: According to the website, they repairs springs on furniture. Called to ask about a sofa that's only 4 years old, but spring appears to be broken. The "gentleman" who answered was quite abrupt and it was apparent that he didn't want to do the job. Would be $750.00 before any materials or repairs. And, we had to bring it to them, although, once again, the website says in home repairs. They may want to redo the website to not mislead people.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0


John S.
08/2012
5.0
furniture repair
  + -1 more
They pick up my furniture without me having to go all the way and dropping it off with them. They have not updated me on anything so far and they are scheduled to call me next Tuesday which would be four to six works since they have taken my furniture. I have seen some of their work in the past including the work they performed on my daughters rocker which has been fantastic. I do not have an idea how their pricing stands out in comparison to their competitors but I know they perform good quality work which is why I chose them. From what I heard through word of mouth about them from other people, I am satisfied with them. They were responsive when I called them out for an estimate and they gave it to me free of cost. They were here when they said they were going to be both for the estimate as well as the pick of my furniture. I would use them again in the future if their quality turns out to be as good as I was told it was.
Description of Work: I am currently using Guaranteed Furniture Service Inc to refinish all the exterior sides of my whole bedroom set of furniture which includes a triple dresser, chest of drawers, light stand and headboard since they had a varnish/coating on it. They previously worked on my daughter's antique rocker and restored it.

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

    Contact information

    3380 11 Mile Rd, Berkley, MI 48072

    http://www.guaranteedfurniture.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair,
    Upholstering,
    Upholstery Cleaning

    FAQ

    Guaranteed Furniture Services Inc is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:30 PM

    Tuesday: 7:00 AM - 4:30 PM

    Wednesday: 7:00 AM - 4:30 PM

    Thursday: 7:00 AM - 4:30 PM

    Friday: 7:00 AM - 4:30 PM

    Saturday: Closed

    Guaranteed Furniture Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Guaranteed Furniture Services Inc does not offer free project estimates.
    No, Guaranteed Furniture Services Inc does not offer eco-friendly accreditations.
    No, Guaranteed Furniture Services Inc does not offer a senior discount.
    Yes, Guaranteed Furniture Services Inc offers emergency services.
    No, Guaranteed Furniture Services Inc does not offer warranties.
    Guaranteed Furniture Services Inc offers the following services: Repair and refinishing of wood furniture, antique restoration, reupholstery,repairs, restyling, custom made upholstery, recaning, rerushing, wicker repairs, insurance claims-fire and water damage, emergency packing, transport & storage.

    Contact information

    3380 11 Mile Rd, Berkley, MI 48072

    http://www.guaranteedfurniture.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM
    Saturday:
    Closed