West Water & Sewer Specialist

excellent. would hire again.

West Water were ready to begin the contract with only one business day of notice. Very convenient. The contractor arrived on time. They estimated the work would take two days. One to dig and replace line in my back yard and one to dig and replace the connecting line in the alley. On day two they discovered the line was buried deeper than the machine on hand could dig. This resulted in an extra day of work at no additional cost to me, while contractor called in a machine capable of finishing the work. Work was completed without any further complications. Contractor ensured that none of the sewer line was exposed. Dirt was returned on top of where it was excavated. They accepted a personal check for the estimated cost . This contract went very well for me. I will contact West Water again if I require further related work.

It went really good.i have a little 8 month old dog.he told him to sit and watch.and he did.was very polite and new what he was doing.i would tell everyone to use him.fair price and works with seniors I know checked with 3 and he was the nicest and cheapest

Did a great job. Had to snake out the main drain because of roots that were blocking in the main drain twice to get it cleared out. He did a fantastic job and I would definitely hire him again......Thank You......

Excellent 👌

Timely quick efficient

They showed up exactly when they said they were going to be there and finished a major project the same day with daylight to spare. I personally loved them and would hire them again if needed.

Great! They came out and began right away letting me know how everything was going. They were very professional and was very eager to solve my problem!

Jeff is awesome! He came quickly (was even early!), did not stop till he figured out the problem, contacted the township, was friendly and professional. We have used them before and will definitely do again!

went very well ! Geof was a pleasure . polite, considerate. He did a good job and was very fair about the cost

The crew was great. Showed up on time and got the job done quickly! Thank you

Geoff from West Water And Sewer exceeded our expectations at a crucial time! Thank You!

Contractor made an appointment for "some time between 930 and 10" called at 930 to say they'd be there in half an hour. Never showed up, did not respond to calls or texts.

Service was timely and very professional.

The service technician (Robert) made an appointment for a day and time (5-6 p.m.), confirmed my address and telephone number, and then didn't show. I didn't receive a heads up about the no-show, and when I tried calling the technician, he didn't answer his phone. A call to the central office at 6;30 p.m. the same evening went unanswered into the following morning.

Called me before I could close my browser. I left work to meet him then no show & no call

Paid $99 for their tech only halfway snake a drain and then proceeded to tell me my pipe is collapsed. Wrote estimate for $2300 to bust up basement floor and repipe. Called another company for a second opinion, who finished the job for $85 (finish snaking the drain). When dealing with criminals every day, you learn to read the body language/signs. Happy to only be out of pocket $184 at the end of the day and find a reputable plumber that rectified my plumbing situation. The other plumber is also on Angie's list.

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Their price to fix our issues was too high so we decided to go with another company. They charged us for flushing, we didn't go with them, and they have not yet refunded us. We told them they could keep the $90 for the assessment, but they still owe us $1336.00.

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