Stay away from this company they don’t give u an estimate or bill you properly then will sue you for their over priced work. BEWARE!!!!!!!! Owner is rude and a liar
Description of Work: Back up sump pump switch
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Tracy C.
04/2017
5.0
plumbing
+ -1 more
The gentleman was quick to arrive and explained everything.
Description of Work: Replaced my hot water heater which also involved re-routing some existing plumbing. Apparently the job took almost double the time required due to the plumbing issue. However, they were quick to come out and didn't leave my floors a mess or track in debris.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Lindsey C.
03/2017
5.0
plumbing
+ -1 more
They did a really great job. The did everything in a very timely manner. The guy who came out was very friendly and knowledgeable. When he fixed our boiler he explained what he did and which knobs controlled the different areas of our house incase we wanted to adjust them. When they came out to fix the leaking pipes they had to drill through our bedroom wall to because there was no access panel to reach them. He was careful to keep everything clean and didn't make a huge mess when he installed one for us.
Description of Work: We had them replace some leaking pipes in our bathroom, replace our water heater, and inspect and fix part of our boiler.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ellen M.
01/2017
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
The gentleman came out and checked over both the hot water tank and the furnace. He was able to get the hot water tank lit and working. He took the cover off the furnace and inspected it. He educated me on the importance of changing the furnace filter every year. That was good information.
Description of Work: Had 6.5" of sewage backed up in basement. Was not able to get hot water tank turned back on. Also wanted furnace checked.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda R.
11/2016
5.0
plumbing
+ -1 more
Very Clean and knowledgeable.
Description of Work: Two calls : Fixed leaky pipe and replace outside faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Julie K.
08/2016
5.0
plumbing
+ -1 more
Excellent! First contact with the Company was at 8:00 on a Saturday morning and it was the answering service. The lady was very polite and asked a bunch of questions so when someone from Groya Plumbing and Heating called they already knew exactly what I needed. Ed called and was very courteous to talk with and went over all of the options, pricing, etc that could be involved depending on the problem. Larry was the Master Plumber that came to the house and did the actual work. It turned out it needed to be cleaned and I was charged a very reasonable price considering it was a Saturday morning. Larry was also very courteous and professional. I will call this Company first think in the future and hightly recommend them.
Description of Work: Hot Water Heater was not functioning properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Catherine J.
07/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Changed a faucet in my kitchen sink. Very punctual, professional and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Gary V.
03/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Added a backup sub pump to the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Olivia H.
03/2016
5.0
plumbing
+ -1 more
They made a terrible catastrophe all better. Thanks guys.
Description of Work: Fixed and cleaned up my flooded basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Mary S.
02/2016
1.0
plumbing
+ -1 more
Just another company that was recommended for a plumbing job that could not be bothered enough to call back to even say he was interested or not. After being promised a return call back twice, I finally called another company. Then after almost a week had gone by, he called. When I told him I had found another company because my need was urgent, he never even apologized. I understand that businesses are busy but plumbing issues are urgent and just a simple call back to say if you have time to do a job or not, is not asking that much. This is just bad customer service. It is unprofessional and creates bad will.
Description of Work: Absolutely nothing because he could not be bothered to return a phone call in over a week.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Gary B.
08/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John C.
07/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Repaired leak behind wall in shower and replaced all shower fixtures
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Vickie B.
05/2015
2.0
plumbing
+ -1 more
I called a different plumber
Description of Work: I called them to fix a pipe that broke over winter and we had cut supply to. They told me over the phone that the plumber would call me back to set up an appointment and I didn't get a call back until a week and a half later. They apparently don't need the business.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Melode D.
03/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: They installed a 50 gallon water heater to be used "piggyback" with my 40 gallon one for my new walk-in tub. works perfectly. They were friendly-offered to take their shoes off when they came in. Handled everything so well. I plan to keep them on my list for any plumbing or heating tasks. They know what to do and do it professionally!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Charles B.
03/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: We had a pipe leaking in our basement and they responded quickly to our call. They repaired the pipe in half an hour. They had a lot of calls like ours due to the extremely cold temperatures and still were able to take care of the problem quickly. We would definitely call them again for any plumbing needs and wouldn't hesitate to recommend them to our friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Joan W.
01/2015
5.0
plumbing
+ -1 more
I had ordered appliances and scheduled delivery for December 30. When the men came to deliver / install the applicances, they told me that they were unable to install the dishwasher because I didn't have a dedicated shut-off. I called Groya plumbing around 11:00 on December 30th to schedule a time to have that installed, thinking that it would be after New Year's Day before I could have anything done. That afternoon at 3:00 I received a call from Larry (plumber at Groya's) to tell me that he could be at my home in 10 minutes to take care of the work. Upon arriving, he simply walked into my basement and turned off the water to the dishwasher. (Yes - the shut off that I was told prevented the installation of the dishwasher that morning. No work was required on the shut off.) Larry then stayed and installed the dishwasher for me. He was friendly, professional, and did beautiful work. He cleaned up after himself leaving the work area tidy. Even though his work day ended at 4:30, he stayed until nearly 5:00 to finish the job so that I didn't have to wait until Friday before I was able to have a functioning dishwasher. With New Year's Eve, I really appreciated that dedication! I'm not able to speak to the price of the work, since I haven't received my bill yet. I can say that I will definitely be calling them when I replace the kitchen sink later this month, and when I re-do my bathroom. All around, a great experience and I recommend them.
Description of Work: installed dishwasher
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph G.
10/2014
5.0
plumbing
+ -1 more
Job was completed in about three hours
Description of Work: Replaced water meter valve and hot water heater shut off valve
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
cherie T.
10/2014
5.0
plumbing
+ -1 more
Wayne was courteous, clean and very knowledgeable. My husband was pleased and relieved he knew to call a professional instead of trying to do himself.
Description of Work: Secured toilet on ceramic tile, replaced parts in two shower heads that were dripping, fixed dripping faucets used for outdoor watering
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
george K.
08/2014
5.0
plumbing
+ -1 more
Arrived on time, professional and a job well done. I had asked Lowe's when buying my new sink if I needed to purchase a new garbage disposal or should I keep the same one I had. He told me to keep the one I had without asking any questions. Luckily the plumber had one in his truck because I needed a new one since the old one was attached to the sink and was in poor condition. Saved me a trip to go out and buy one and wasting time and money. We bought a new home 9 years ago and have used them for faulty plumbing and cooling that was installed. I'd say around 15 times we have used them and have been very happy. It's nice to know when something does happen I don't have to worry about shoddy work or being over charged for services or taken in another way. I recommend them all the time (in fact my parents used them for the fist time a couple of months ago).and have had no complaints only compliments.
Description of Work: Installed a new sink, garbage disposal and faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
vence S.
02/2014
2.0
plumbing
+ -1 more
Technician showed up promptly and did a good job. The work took 1 hour 5 minutes and I was billed for 2 hours. The parts (2 shutoffs and 2 4 inch pieces of pipe were $65!. Would not use this company again or refer anyone to them.
Description of Work: replaced 2 vanity shutoff's and replaced a broken coupler.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$215
Marion B.
09/2013
5.0
plumbing
+ -1 more
Fast and courteous service.
Description of Work: Install water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ginger H.
08/2013
5.0
plumbing
+ -1 more
This was 30-year-old plumbing that had been poorly maintained. They came in and, as part of a series of jobs, gave me an estimate. They felt they could fix the old faucet, but I was pretty skeptical. It turned out, unfortunately, that I was right--the old faucet and diverter needed to be replaced. The gentleman who came out to do the work was competent, pleasant, and conscientious about cleaning up the mess. Despite having to come out several times (since they tried to fix it first and were unable to) I wasn't charged any more than I had been told replacement of the whole faucet would cost in the first place. They were very easy to get ahold of, quick to return phone calls, and very cooperative with scheduling. Every one who has come to my father's home from this company has been quite personable, takes pride in their work, and treats me and my father with sensitivity to our needs. Prices have always been good and there has been no problem with any of the work they have performed.
Description of Work: They replaced a tub & shower faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$398.92
eric C.
05/2013
5.0
plumbing
+ -1 more
John Groya Plumbing and Heating. My experience was good. I used their services probably about three weeks ago. They charged me $100. The job went good, the did a good job. They knew what they were doing. They right away what the problem was. They were clean, they cleaned up after their selves.
Description of Work: John Groya Plumbing & Heating fixed a leak for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Susan M.
08/2012
5.0
plumbing
+ -1 more
They got things done quickly. He tried very hard to get things done. They did a good job.
Description of Work: I have used John Groya Plumbing & Heating for plumbing work. They put in a new thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
KAREN K C.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
The person who did the drywall put a hole in our pipe. The drywall company had made an error and put something in the pipe. John Groya fixed it for us. We use them all the time. Once a year we do the tune ups. We also use them for our boiler. They are a good company. They know what they are doing and they have been doing it for a lot of years. The people that come out are very experienced. They come right out and they call you right back. I don't know how to compare their price because we don't use anyone else.
Description of Work: I always use John Groya Plumbing & Heating. They fixed my furnace about two days ago.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
John Groya Plumbing & Heating is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
John Groya Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, John Groya Plumbing & Heating offers free project estimates.
No, John Groya Plumbing & Heating does not offer eco-friendly accreditations.
No, John Groya Plumbing & Heating does not offer a senior discount.
Yes, John Groya Plumbing & Heating offers emergency services.
No, John Groya Plumbing & Heating does not offer warranties.
John Groya Plumbing & Heating offers the following services: Plumbing and HVAC