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Chartier and Sons

Plumbing, Water Heaters, Heating and Air Conditioning

Reviews

4.717 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
12%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-17 of 17 reviews

Pam E.
10/2018
5.0
plumbing
  + -1 more
Excellence work
Description of Work: put a new toilet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Buddy M.
12/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Service was punctual. Great people to work with. Serviceman knowledgeable and honest. Said boiler was in good shape; previous service company we had called said boiler was shot and needed to be replaced, which is why I called Chartier for a second opinion. I would call them again.. And will.
Description of Work: Home boiler inspection, annual maintenance inspection. Replacement of thermocouple.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

GLORIA S.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Returned my call when he promised to and was at my home at the time promised. They were VERY efficient and polite and did a fine cleanup, both inside and out.
Rating CategoryRating out of 5
Yes, I recommend this pro

Connie S.
12/2014
5.0
plumbing
  + -1 more
he arrived on time, got the job done, and I was very happy
Description of Work: put in a sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Theresa F.
11/2014
5.0
plumbing
  + -1 more
They did a fantastic job for us and we just can't say enough on how wonderful they were to us. Above all when they were needed they always got to us. Great work!!!
Description of Work: They fixed 2 vents, set new toilet, hooked up new bathroom plumbing fixtures to sink & bathtub, hooked up fixtures to new sink in kitchen, ran waterline for refrigerator & hooked up new dishwasher. Chartier was in & out of our home on numerous occasions & when we needed them they came. We highly recommend them & we can't say enough to praise them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

sheree H.
10/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: They never returned my call
Rating CategoryRating out of 5

Jeannine L.
07/2014
5.0
plumbing
  + -1 more
I had damp spots on my basement floor, and I didn't know the source of it. I had one company come out and look into it. They discovered a pipe was rusted out. they said I need to dig up the line and replace it. I call Chartier and Sons, and the thing they did that was really excellent was they sent a master plumber to do the estimate. He came and told me that he could reroot the parts of the pipe to another pipe to drain out. The total price was $4,500 less than the other companies. The were polite, punctual, and very clean. They cleaned up very nice. It turned out way better than I expected. They are wonderful. I have called them back for future jobs.
Description of Work: Fixed my pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Alex S.
02/2014
1.0
plumbing
  + -1 more
I called to speak with someone about having some plumbing work done. I left messages with their answering service and was assured someone would return my call within 24 hours. My call was never returned. I did the work myself. I would not recommend this business for lack of customer service.
Description of Work: I called to speak with someone about having some plumbing work done. I left messages with their answering service and was assured someone would return my call within 24 hours. My call was never returned. I did the work myself. I would not recommend this business for lack of customer service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Cathy F.
12/2013
5.0
plumbing
  + -1 more
Very satisfied with the work.
Description of Work: My hot water heater was leaking all over basement so I called Chartiers Plumbing and they came out soon after and replaced it. I have never used them before and it was very impressive with their concern that we did not have any hot water so they came ASAP. They were friendly and they did a great job. Glad now we have a reliable plumber to call if we have any other plumbing problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Michael O.
07/2013
5.0
plumbing, water heater repair
  + 0 more
Went great. Came in did the work. Chatted with me when I was around so I knew what they were doing. Answered my questions. Discussed the work with each other as they did it. Nice teamwork. Very pleased.
Description of Work: Replaced hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Frank D.
05/2013
5.0
plumbing
  + -1 more
It went great and took about 2 hours total. They were able to come on my schedule since I had the week off from work.
Description of Work: Added 2 shut-off valves, removed old shower hardware and installed new shower hardware. The price includes all the hardware which they went and selected for my special requirements due to the old hardware they were replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Walter R.
04/2013
5.0
plumbing
  + -1 more
See above. Gave quote and went after parts, came back and did job.
Description of Work: Re-placed floor flange for toilet,plus some of the remaining cast iron soil pipe, plus re-connected two other drains to it. Did excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jennifer T.
07/2012
5.0
plumbing
  + -1 more
very pleased with work
Description of Work: Since the son took over the business, the quality has changed and gotten better. Would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Charles L.
12/2011
5.0
plumbing
  + -1 more
They did an excellent job. They were quick and efficient. We had several things done and the price was around $300. It was well within the line as what we had expected to pay. They came when they said they would come and they got the job done efficiently. So, that was very good. I haven't had a lot of plumbing work done; so I don't really know for sure as to how the price is compared. I would definitely use them again.
Description of Work: I used the services of Chartier and Sons about a month or so ago for some plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tamara G.
07/2011
5.0
plumbing
  + -1 more
We had a kitchen sink clog that we had called a different plumber for initially. That guy made a hole in the pipe which was inside a wall, and we ended up with a huge waterfall coming out of our wall! He had charged $209! After he couldn't do the job, a friend of a friend referred us to Chartier Plumbing. They made time to come out right away. We ended up having to have an outside wall opened up, and these guys had to cut an old rusty metal pipe out of the wall. They ended up replacing pipe from the basement, to the kitchen sink, all the way up to the roof for a vent pipe. All of that for $54. dollars more than the guy who made the hole in the pipe, (which was still clogged after he left, by the way). I totally recommend and give excellent high marks to Chartier Plumbing! I am so happy with their work!
Description of Work: Replaced steel pipes from the basement to the kitchen, and up to the roof for the vent stack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Shawn K.
08/2010
5.0
plumbing
  + -1 more
It was almost a three hundred dollar faucet. My plumber was on vacation and I needed someone for some plumbing work. So I was being referred to use Chartier and Sons and they did a great job. They came when they said they were going to come. The price was very good and everything else was good too. I thought that the price was fair for what they had to do. I just felt that the young guy that they had sent had a good personality and he also did the job right. He came on time and his professionalism was perfect. I would certainly use the services of Chartier and Sons in the future too.
Description of Work: I used the services of Chartier and Sons within a year for fixing an expensive kitchen faucet that had become loose. They came in and solved the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara A.
07/2009
5.0
plumbing
  + -1 more
They came within 24 hours, did the good work, charged reasonably.
Description of Work: Repaired shower, install new tub spout and shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

    Contact information

    1948 E Midland Rd, Bay City, MI 48706


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Heating and Air Conditioning

    FAQ

    Chartier and Sons is currently rated 4.7 overall out of 5.
    No, Chartier and Sons does not offer free project estimates.
    No, Chartier and Sons does not offer eco-friendly accreditations.
    No, Chartier and Sons does not offer a senior discount.
    No, Chartier and Sons does not offer emergency services.
    No, Chartier and Sons does not offer warranties.

    Contact information

    1948 E Midland Rd, Bay City, MI 48706