ALS & SONS CONSTRUCTION

Searched for handyman service for variety of projects. Found one through Home Advisor/Angi app that serviced the area of the home that needed repairs. Called Dakota who told us she works for Tyler Handyman Service and given her the basics of the scope of repairs need. She provided us her phone number for contact. She was also given a copy in PDF form of the repairs for reference. On 10/14/23, Dakota said she was going to the house about 1-130pm. She was given the lockbox code for access since house is vacant. She texted that she need to get some supplies from Home Depot and then provided a picture of the receipt for reimbursement and provided her Venmo QR code. My boss, Joy, reimbursed Dakota for those expenses. Dakota said she was going back to the house to take care of the few items. She was to do a removal of a heater in the kitchen, but was not done. The homeowner eventually removed it themselves. Locks on the windows were not correctly installed-hence the windows cannot open, and did not do any of the storm windows repair or installed. Dakota said she will need to go back on Monday 10/16/23 at 11am. I sent her a reminder on Sunday night 10/15/23 without a response. I texted and called on Tuesday 10/17/23 and Wednesday 10/18/23 with out a response. Goes to voicemail and then mailbox is full so unable to leave any messages. I have tried calling Tylers Handyman Service and the phone number is no longer in service