the man in charge of our kitchen remodel was always on a vacation(3 in a 5 month span) . so the project took a little longer than normal. My major problem was with the contractor used to install our cabinets. i was home and told the person three times what pulls went to what cabinets and he still miss drilled 4 drawers. they wanted me to buy more pulls to match the holes . the reasoning was he wasn't making enough money because of a slow season. i had to go the the manager of Williams. It ended up costing the cabinet installer $800.00 to fix the mistake. he had to buy new drawer fronts. i also wanted one cabinet above the fridge to have recessed doors so i could hide a t.v. i paid extra for this and was willing to so so. the never sanded or made the bottom of the doors straight. there are no stops either. so the doors rub. not happy with this company at all.
Description of Work: we hired Williams to remodel our kitchen. we went through several drawings and finely made our design choice. the man seemed so professional when we started. as the project got underway we saw him less and less. he didn't always return phone call(because he was always gone). when problems did arise. i had to get them resolved. that should have been his job.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$18,000
Contact information
2545 Capital Ave SW Ste 102, Battle Creek, MI 49015
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Service Categories
Kitchen and Bath Remodeling,
Cabinet Making
FAQ
WILLIAMS KITCHEN & BATH is currently rated 1 overall out of 5.
No, WILLIAMS KITCHEN & BATH does not offer free project estimates.
No, WILLIAMS KITCHEN & BATH does not offer eco-friendly accreditations.
No, WILLIAMS KITCHEN & BATH does not offer a senior discount.
No, WILLIAMS KITCHEN & BATH does not offer emergency services.
No, WILLIAMS KITCHEN & BATH does not offer warranties.
Contact information
2545 Capital Ave SW Ste 102, Battle Creek, MI 49015