Your home is your most important asset you have, so when you're ready to call a contractor to address your concrete or masonry needs, get yourself the best Concrete and Masonry Contractor in the business! We are a Christian owned business which has served the Kalamazoo, Portage, Richland and Battle Creek areas for over 15 years.
Above comments say it all so far. I'll be interested to see if he responds at all.
Description of Work: I have called twice, once on Friday and again today Monday and have had no contact back from company. It's not a big job ($2-3,000 but he doesn't know that yet as we have not had conversation yet.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
2.0
Yes, I recommend this pro
Response from Quality Concrete & Masonry LLC
Due to the high volume of calls our company receives I do occasionally fall behind returning calls. However, Mr. [Member name removed] call was returned on Tuesday and estimate was scheduled for that week and formal estimate was submitted by email that same weekend. I also left 2 followup voice mails last week requesting a return call to verify Mr. [Member name removed] had received the emailed quote. As of today I have not received a return call from Mr [Member name removed].
Scott V.
08/2015
5.0
concrete driveways, concrete repair
+ 0 more
The work was completed on schedule and at the cost quoted. Bryan and his guys work very well together with little wasted movement. All of his guys were busy almost nonstop from 7:00 AM until quitting time. They cleaned up the job site when they had completed for the day. It is very clear that Bryan and his crew take a lot pride in the job that they do and it shows. The driveway looks great. I will definitely have them do more concrete work in the future.
Description of Work: Bryan and his guys pored concrete on our relatively long and winding driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,500
Patricia B.
04/2015
5.0
concrete repair
+ -1 more
He did a great job! He even came back out and repaired the handrail after my daughter ran over it, which I appreciated.
Description of Work: He tore out and replaced my stairs in front of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,000
John D.
04/2015
2.0
concrete repair
+ -1 more
The people were not totally proffesional at all; the first time they showed up the bobcat operator started into my poured wall got stuck and drove the bobcat around my yard approximately 100 to 150 feet, leaving a trail of tracks all the way through my yard to the lake. If you got stuck at the house 100+ feet away from the lake why would you drive towards the lake?? He then proceeded to go backwards using the bucket to dig into my lawn to get himself back out of the set of ruts he created making anotheer set of ruts. The team then left and said it was to wet to do the job that day and Bryan the owner told them to leave and they went to another job. They came back a few days later and the same bobcat operator was"jumping" over my walkout wall like he was at the indy 500. As they were working to finish the job I had spoke with Bryan again and they only installed one crack in the floor of my 2340 SF basement. Once they finished the work I sat down with Bryan to pay the bill and it cost me another $650.00 for a pump truck to come in and the estimate he gave is not what the final bill was. When I asked about repairing the damage done by the bobcat, he said they would come back and fix it when they came to pour my garage next year. This is now next year... Needless to say I will NOT have them come back out to my home to do the garage and there are now NUMEROUS cracks throughout the floor because he never put in crack joints or any cuts in the floor over concerns he would hit the hydronic tubes which were barried in the concrete about 3 1/2 inches. If he was concerned over putting in the cuts, why did he not just install the .joint cracks when they were working the pour??? I won't recommend to anyone or hire them again.
Description of Work: Quality Concrete poured a floating floor in my brand new 2340 SF basement over a heated floor installation.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$7,500
Response from Quality Concrete & Masonry LLC
I do apologize for the unfortunate mishaps which occurred during this very difficult job. However, this review is very unfair. This basement floor was on a lake at water table level and is constantly wet year around. I expressed my concerns to Mr. [Customer Name] several times about access to the basement as it was wet, at water table level and freshly excavated and the fact that we did not have tracks for our bobcat. Mr [Customer Name] insisted that we proceed as he was in hurry due to his prefab house delivery and set on the foundation scheduled for the following week. We attempted to access the basement and my bobcat driver did his best but did get stuck and had to dig himself out thus creating ruts. He then tried again to access the basement by swinging out further into the lawn and again became stuck. At that point we stopped and I informed Mr. [Customer Name] we would try again later when it was dryer. We returned to do the final grade with the agreement he would install the corrugated tubing for drainage to his sump pump prior to our arrival. This was not completed when we arrived so we proceeded to assist him in adjusting and finishing the corrugated tubing and did not charge him for this extra work. I personally spent a good deal of time answering questions and assisting Mr. [Customer Name] with setting elevations for his plumbing at no extra cost. As for jumping over the wall this was necessary to access the basement and haul in several yards of fill as the basement was dug too deep by the excavator. When we arrived to pour the basement floor there was literally standing water in the basement, but again Mr. [Customer Name] was in a hurry so we proceeded with the pour. We did install some zip strip to help with cracking but due to adverse conditions of the grade and water issues the floor did crack further than expected. As for the bill on this work the original estimate in writing was for a total of $6800 without a pump as Mr [Customer Name] insisted that we could reach over the walls to access the basement with the concrete trucks. This was impossible and I verbally informed him of the need for a concrete pump and an additional charge of $650. This brought the total to $7450. At time of payment Mr [Customer Name] informed me he was not expecting this amount and I agreed to absorb most of the cost of the pump and accepted payment of $7000. We do our very best to give our customers a pleasant and satisfactory experience when we have the privilege of working for them.
Carol G.
10/2014
5.0
concrete repair, concrete driveways, masonry
+ 1 more
Bryan and his crew were at my house at 6:30 or 7:00 am every day they worked at my house. The crew worked together very well, like a fine oiled machine. It was obvious to me that they all knew what they were doing and what their individual rolls were in the process. Bryan and crew were polite and professional at all times. The job took about five days to complete because they had to work around some rain one day. I am very pleased with the results and glad I selected Quality Concrete and Masonry to do this job.
Description of Work: Removed badly cracked garage concrete floor and old concrete driveway and sidewalk. Poured new concrete.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,500
Steve O.
10/2014
5.0
concrete repair, concrete driveways
+ 0 more
Bryan and his guys were fantastic. They showed up on time, worked hard the whole time and were done WAY before I thought they would be. The quality of work is great too. I would definitely recommend them!
Description of Work: Installed a new concrete driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
Thomas A.
10/2014
5.0
concrete repair
+ -1 more
they were prompt and very fast, and very efficient. Great communication, and very pleased with the results. I highly recommend this company.
Description of Work: tore out an asphalt driveway and installed a concrete driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Nelson H.
06/2014
2.0
concrete repair
+ -1 more
I need the walls rebuilt in the basement of a historic house I own in Kalamazoo. I called them last fall and again this spring. They have never returned my calls. I believe they do good work and would like to have a dialog with them about the project.
Description of Work: Never returned my call
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Quality Concrete & Masonry LLC
[member name removed]: My apologies for not returning your calls. Currently we are not taking on any masonry work as we are extremely busy with concrete flat work and I do not have a mason on staff at this time. However I would be consider the project for early winter if you would still like an estimate. Bryan Halder Quality Concrete & Maonory LLC
Colleen R.
06/2014
5.0
concrete repair, masonry, stamped concrete
+ 1 more
Bryan, Benji :) and his crew came out and poured new cement where I had an old deck. They stamped around the new deck, and filled in a hole where our hot tub was. They also did some other minor masonry work around our pool area. Their work turned out great and my husband and I are very pleased!
Description of Work: New cement and stamping. Filled an inground hot tub hole. Did some other minor masonry work around our pool area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Quality Concrete & Masonry LLC
[Member name removed]: Thank you for the great review and your patience while the weather was rather uncooperative during the project. The pool area looks great! Bryan Quality Concrete & masonry LLC
philip V.
03/2014
5.0
concrete repair
+ -1 more
Bryan and his crew showed up on time, did an excellent job under difficult conditions. Very professional crew. Cleaned up after themselves very well. I would highly recommend them to anyone needing concrete work done, and i would use them in the future.
Description of Work: Installed a concrete floor in the crawl space under our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,985
Terry V.
09/2013
5.0
stamped concrete
+ -1 more
Quality Concrete and Masonry, LLC was punctual, professional and cleaned up after there work was completed. Bryan, the owner, and his team did outstanding work that was/is noticed and talked about by our neighbors. I highly recommend them for any masonry work!
Description of Work: Quality Concrete & Masonry poured and stamped a new decorative walkway in front of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Danny T.
08/2013
5.0
driveway pavers, concrete driveways
+ 0 more
Came to provide estimate cost. Proposal estimated it would take 2 days and it only took 2 days. Owner and crew worked hard, were tolerent of requests for minor changes and were pleasant and accomodating.
Description of Work: Removed old asphalt driveway. Reformed new driveway. Poured concrete driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Mark D.
06/2013
5.0
masonry
+ -1 more
All work performed as expected. Very professional.
Description of Work: Install new driveway and sidewalk.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,750
Catherine E.
06/2013
5.0
concrete driveways
+ -1 more
Very professional and quality work. Workers began early and worked very hard and steady. Looks wonderful.
Description of Work: Take out old driveway of concrete and asphalt and lay new cement in driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,720
Brenda M.
06/2013
5.0
masonry
+ -1 more
They arrived on schedule and completed the task in the time frame given. Very professional, driveway looks great and have had no further problems with cracking or chipping.
Description of Work: They removed my existing concrete driveway which had been done improperly by another contractor, and replaced it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
John A.
05/2013
5.0
concrete repair
+ -1 more
It was fine. They checked on it a few days later after they did the work. We were happy with it.
Description of Work: We used Quality Concrete & Masonry to take up two slabs of concrete in front of the garage and they put down two new ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Florence R.
11/2012
2.0
chimney repair
+ -1 more
No work was ever done, due to poor esti;mation of time needed'
Description of Work: I called them regarding tuck pointing that needed to be done on our chimney. He came for an inspection when he said he was coming, but had no ladder high enough to reach chimney. I helped him get OUR ladder from garage and he went up to check. Said it would be about $300 and that he would return Mon. aft.(4 days later). Mon. aft. came and I called him about 4 p.m. and he said the work he was doing would take 2 more days. I was so annoyed, because I had been counting on him coming while temp. was still mild enough for working with mortar. If I had known he wasn't going to come I would have contacted someone else.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0
Response from Quality Concrete & Masonry LLC
I explained to Member we were working on a large project that week and would attempt chimney repairs during this time. However, unforeseen circumstances arose with the large project which would not allow me to do the work and I called that day to explain the situation and apologized for not being able to complete the work before cold weather set in. If I knew ahead of scheduled repair time I would have certainly called and let Member know.
dan S.
11/2012
5.0
concrete repair, hardscaping, patios
+ 1 more
Called and came out to give estimate next day. Sent quote next day. We approved quote and they started the next day. Estimate to completion in a week! Awesome!
Description of Work: Concrete patio installed & stones placed around foundation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Kathleen D.
10/2012
5.0
concrete repair
+ -1 more
Brian Halder and his crew were fabulous. They arrived on time during the 3 days that it took to escavate and pour our driveway. They also poured a sidewalk and designed it's shape right there on the spot. They seemed to know our needs and went above and beyond our expectations to make our driveway look wonderful. I would highly recommend his company. They truely are a Christian based company and treat their clients with respect. Brian stands behind his work 100% and goes out of his way for the client
Description of Work: They widened and pour a new driveway and front sidewalk.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Lorrie H.
07/2012
5.0
concrete repair, stamped concrete, drain pipe, concrete driveways, foundation repair
+ 3 more
Quality Concrete were wonderful! They were prompt, professional and the quality of their work was superb - both times. The price was reasonable, and if we need similar services in the future, Quality Concrete is the only company we will use!
Description of Work: 6/12 Installed & prepped footing, foundation and decorative slab. Approx 2005 installed driveway & drainage system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
MOLLY B.
07/2012
5.0
concrete repair, stamped concrete
+ 0 more
Bryan (owner of quality concrete) and his crew were always on time, very professional, reasonably priced, worked quickly, and finished before the deadline of our son's graduation party, which was perfect. We were very satisfied.
Description of Work: Quality Concrete and Masonry poured cement sun pad and stairs, then colored and stamped. They also built three stone seat walls with pillars and lights around our pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,375
Tami V.
06/2012
1.0
concrete repair
+ -1 more
After rescheduling the appointment at least once, then calling to say he'd be late, Bryan finally arrived to look at and measure what I wanted done. I had 4 things I wanted priced: A slab for a patio, removal and replacement of a sidewalk, a new apron for my driveway, and a patio slab for my neighbor. The two patio slabs were definite, the other things I wanted priced so that if I could afford the additional cost, it'd make sense to do them at the same time. Bryan came out, we discussed the projects, and he said he'd get back to me over the weekend with a quote via email. The weekend came and went, no quote. I gave him until the next Wednesday and sent him a text messages asking him to please send the quote. The next day I called and left a voice-mail telling him I STILL hadn't received his estimate so please call or re-send it. Still nothing. The next day I called again and talked to Bryan. He said "I'm pretty sure I sent it." to which I replied "I definitely didn't get it. Do you want to recheck my email address?" "Yeah, I'll re-send it." he said. I never got anything from him. I would think that if he didn't want to do the work, he would have no-quoted it (or told me at the time he was there that it wasn't the kind of work he did, or was too busy, or something like that. It wasn't a huge job, but it was enough for at least 2-4 cubic yards of concrete, so it certainly hit their $750 minimum. I can't believe he'd take the time to come out, measure, and then not even bother to send a quote. I gave him every chance to respond. If he can't complete even a simple task like an estimate, then I don't trust the company to do the actual work. I"m still looking for a good contractor in Battle Creek and I'm not pleased with Angie's List either. The closest listed city is Kalamazoo which is 30 miles away. I really need to hunt to find people in my area and those who have ratings have only one or two bits of feedback. Not enough from which to draw a decent idea of whether they're okay or not.
Description of Work: I ATTEMPTED to get an estimate from Bryan. He came out and measured, promised an estimate via email, then he never sent it.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Response from Quality Concrete & Masonry LLC
QUOTE WAS SENT TWICE VIA EMAIL AND IT IS NOT UNCOMMON FOR EMAILS TO NOT REACH THERE DESTINATION. I TYPICALLY TRY TO FOLLOW UP WITH EACH QUOTED JOB BUT HAVE BEEN SO BUSY THAT I WAS UNABLE TO FOLLOW UP ON THIS PARTICULAR QUOTE.
Mark G.
06/2012
5.0
concrete repair, concrete driveways
+ 0 more
Bryan and team removed old cement/steps; poured steps and front garage section. The team poured the rest of the driveway the next day. They started on time, were very professional, and did an amazing job. Outstanding quality. Numerous neighbors have already commented.
Description of Work: Remove old cement driveway; frame and repour 20' x 67' cement driveway; pour new rear steps; pour walkway between house and garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
susan L.
06/2012
5.0
concrete repair, concrete driveways
+ 0 more
We were very pleased with the work. They listened to our concerns and addressed them in a very professional way. The whole project took only 3-1/2 days. The crew came early in the morning and removed all old asphalt and cement walkways in less than 1 day. They returned the next morning snd worked on the drains to work more efficiently. They also did more than half of the concrete work. On the third day they completed the concrete. On the 4 th day, they replaced the soil along the concrete sidewalk and driveway. They made the final touches in the driveway and cleaned up thoroughly. The team works well together and responded to all requests and questions. We recommend them whole heartedly!
Description of Work: Removed old asphalt on driveway, sidewalk, and porch. Replaced drain and drain pipe underground. Redesigned sidewalk for better flow and safety. Poured concrete driveway,sidewalk, and porch. Replaced soil along driveway. Cleaned up thoroughly after completing job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judith B.
04/2012
3.0
masonry, drain pipe
+ 0 more
When they did the work, they destroyed the underground drainage system and did not alert me of the issue. When my front yard flooded, he had to come back and repair the drainage system. He did not charge me for this extra work but it was a lot of trouble. They also destroyed the roots to my mulberry tree and resulted in me needing to have it removed. When I observed his work, he seemed like a responsible worker and whenever there was a problem, he always came immediately to fix it. While I appreciate that he made every effort to correct the mistakes, in the end, there were a lot of mistakes. I would not use him again.
Description of Work: I hired Quality Concrete & Masonry to replace a concrete retaining wall, replace a sidewalk and repair my foundation.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$4,975
Response from Quality Concrete & Masonry LLC
This job was very difficult from the start due to the tightly confined work area. We made every effort to preserve landscaping but anytime significant excavation is attempted tree roots can be jeopardized. Drainage system was removed due to required excavation: however, downspout was installed and grade properly sloped from house. At times it can be difficult to predict drainage until a significant rain is encountered. As customer stated this was not adequate and I immediately responded with significant time and cost to facilitate proper drainage. Foundation repair jobs are very difficult and many problems can arise that are not foreseen as occurred with this job: however, I did not charge extra for these unforeseen events on this job which included more than just drainage issues. Additionally, each issue was addressed immediately and foundation was successfully repaired, retaining wall was rebuilt and sidewalk was replaced.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Concrete Pouring and Repair,
Concrete Driveways,
Decorative Concrete,
Masonry,
Patios,
Drain Pipe Installation,
Pavers and Hardscaping,
Chimney Repair,
Basement Waterproofing,
Foundation Repair,
Asphalt Driveways,
Stone and Gravel
FAQ
Quality Concrete & Masonry LLC is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Quality Concrete & Masonry LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa