Description of Work: very happy for the patience and detail given to design and instillation of our beautiful kitchen. would recommend the Kalamazoo store.
Rating Category
Rating out of 5
Yes, I recommend this pro
Michelle H.
03/2016
4.0
countertops, remodeling, home remodeling
 + 1 more
unknown
Description of Work: Our kitchen was in need of a revamp. It had a poor layout and things were falling apart. They redesigned the layout and completed all the work (except painting and floor trim work). The overall experience was good. There were some issues as expected with reno. We had plumbing that was hidden in the duct work, but a quick and nice work around was put into place. We had a few issues regarding work that the hired contractors completed. Not entirely happy with the outcome of the backsplash/floor. The designer Dan was wonderful and very patient. We bought the cabinets, handles and quartz countertops through them. We found other items like appliances, under cabinet lighting, lighting other places much cheaper.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Justin M.
01/2016
4.0
home remodeling
 + -1 more
unknown
Description of Work: Pleased with quality of work and material used. Communication could be better concerning scheduling
Rating Category
Rating out of 5
Yes, I recommend this pro
Barbara K.
09/2015
5.0
countertops, remodeling, home remodeling
 + 1 more
unknown
Description of Work: Kalamazoo Custom Kitchens and Baths (KCK) helped us immensely with our kitchen renovations. Everything was done with great quality and service. They provided a great list of stone suppliers for us to choose a countertop. After we selected the stone, their price for fabrication was competitive and since we liked their customer service and ideas, we decided to use them for the renovations. The fabricator was awesome and quickly fixed a problem they had when installing. KCK provided great suggestions and input for a sink, back splash, and under counter lighting along with a source to do everything including installing a hood over the range/cooktop. They also provided a source to make the center island support legs which matched the rest of the kitchen perfectly. Daryl Ann was very quick to follow up with all of our questions and make suggestions in person and via email. She was friendly, helpful and knowledgeable. I would highly recommend using her and Kalamazoo Custom Kitchens and Baths! | |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Carl C.
01/2015
5.0
home remodeling
 + -1 more
Work was done perfectly, on time and for a fair price.
Description of Work: New bathroom counter top, sink and faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Celeste L.
12/2014
5.0
home remodeling
 + -1 more
unknown
Description of Work: I went to the Kitchen Shop to meet with a Kitchen designer and get an estimate for cabinets to remodel my kitchen. They were very professional and pleasant to work with. I decided to get a different line of cabinets through our builder, but would recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
John K.
06/2014
5.0
countertops, remodeling, home remodeling
 + 1 more
unknown
Description of Work: Full remodel. Cabinets, appliences, countertops, managed installation. Great attention to details. Realistic understanding of needs. Many thanks to Dan in particular. jk
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Betty A.
02/2014
5.0
home remodeling
 + -1 more
Very happy with the job. Would highly recommend the Kitchen Shop. Looks like a brand new kitchen.
Description of Work: Very pleased with work and the people we worked with. | We had kitchen cabinets refaced.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
doug D.
09/2013
5.0
home remodeling
 + -1 more
Very happy with the whole process, from design to the finished product. Having no experience at doing such a big remodeling project, we appreciated Dave taking the time to explain the process and answering all our questions. Victor's input on the design was right on and his willingness to incorporating our desires and wishes into the layout worked very well. We even put several of his ideas back into the layout after we initially wanted to take them out. After installation, we said that yup, Victor was right. Doug's installation was very quick and efficient. As with any such project, some modifications are required on the fly which Doug handled with no problems. We are so happy with their work on the kitchen that we will not hesitate to use them on the our next project which will be to remodel the bathroom.
Description of Work: Completely redo our 1955 kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Joanne L.
04/2013
1.0
home remodeling
 + -1 more
They subcontracted the work out to someone that didn't know what they were doing. The counter was cut to short, so the Kitchenshop came out, and said they could build the backsplash out to cover it. Was definitely not pleased.
Description of Work: Countertop, and sink.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$2,000
Response from KITCHEN SHOP
This review comes as a total surprise, unfortunately we cannot verify the validity of this customer or her comments since the job was done nearly 20 years ago. Our electronic records system does not go back that far and paper records of that age have since been destroyed. Our company has been in business since 1950, we measure, fabricate, and install all of our laminate tops. Our granite and quarts tops are also measured and cut by our company directly. We only outsource the installation of granite and quartz tops. All tops are made per the request of the customer and are custom cut to fit their specific space. Since 95' we have had many updates our industry and the machinery used in counter top fabrication. We always strive to have 100% customer satisfaction.
Merritt T.
08/2012
5.0
countertops, home remodeling
 + 0 more
Counter tops were custom maid at their shop and fit exactly.. Very nice appearance -very durable excellent choice.
Description of Work: First rate job by the best installers in Battle Creek for entire kitchen replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
Murray P.
03/2012
5.0
countertops, remodeling, home remodeling
 + 1 more
I ordered my bathroom vanity, counter, and new kitchen counter from the Kitchen Shop Outlet. The Kitchen Shop crew did the installation. They were efficient and tidy. Everything looks great and I love my new bathroom and updated kitchen counter!
Description of Work: They removed a bathroom vanity and installed a new one. They installed a new bathroom counter. They took down a mirror and rehung it. They also installed new trim on top of a new floor I had installed by a different company. They did some patch work and sanding for me as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Merritt T.
08/2011
5.0
remodeling, home remodeling
 + 0 more
The service was super fantastic. They did a good job of planning. I have what is called a galley kitchen and it is long and very narrow. It is about 6 feet wide and 12 feet in length, so you have to really sit down and think about how you are going to put it together. The other complicating factor is that it is an A-frame house and one wall has a 60-degree slant. I went out and paid top-dollar and we certainly got more than our money's worth. The guy who came out and actually did the work has been in the business for over 40 years and he knew exactly what he was doing. I could have spent a lot more money in this particular case. The only problem I faced was that the place from where we ordered the cabinetry was in Naples and they sent oak cabinets. That was a mistake that somebody on the computer made but they rectified it immediately. That was not an issue since we were not really pressed for time. There was some custom work that had to be done as well as ordering cabinets and these guys sent me their expert and he was great. It came out so well that I wouldn't mind having pictures taken of my kitchen for putting in the magazines.
Description of Work: I used Kitchen Shop for complete remodeling my kitchen. They replaced all the equipment in there including new cabinets. They did everything except for the floor and painting.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Countertops and Backsplashes,
Appliance Sales and Installation,
Furniture - Sales
FAQ
KITCHEN SHOP is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM
KITCHEN SHOP accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, KITCHEN SHOP does not offer a senior discount.
No, KITCHEN SHOP does not offer emergency services.
No, KITCHEN SHOP does not offer warranties.
KITCHEN SHOP offers the following services: Personalized designs for kitchens, bathrooms, laundry rooms, mud rooms, entertainment centers and libraries.