We requested a quote to have part of our yard leveled and a small retaining wall built. We originally had them come out last summer and after doing so they never provided a quote. We did not have the work performed by anyone so we decided to try again this summer. Andrew came out to provide us a quote in early June. He knew of our troubles last year. He said he'd have the quote to us in a week. After almost 2 weeks, we called and he said he "passed it on to a coworker" for him to provide the cost of the retaining wall. It's been a month and nothing. They clearly don't value their customers.
Description of Work: Asked for them to provide a quote to level at 30' x 30' area and build a small retaining wall. We've tried twice and they won't get back with us.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Susan S.
06/2014
5.0
landscaping
+ -1 more
Ken is very responsive and professional. He recommended a couple of treatments for problem areas in the landscaping of my residence, but didn't pressure me on any one solution. I felt I had many options to choose from in the design, and Greenscape promptly replaced winter damaged shrubs at no extra cost. The quality of Walt's work is wonderful. It's a great team!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping
FAQ
GREENSCAPE SERVICES is currently rated 4.3 overall out of 5.
No, GREENSCAPE SERVICES does not offer free project estimates.
No, GREENSCAPE SERVICES does not offer eco-friendly accreditations.
No, GREENSCAPE SERVICES does not offer a senior discount.
No, GREENSCAPE SERVICES does not offer emergency services.
No, GREENSCAPE SERVICES does not offer warranties.