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Builders Carpet Outlet

Flooring Sales and Installation, Cabinet Refacing and Refinishing, Carpet Sales and Installation,

About us

When you're looking to make design changes to your home, you need to work with someone who will be there from start to finish. You need to work with Builders Carpet Outlet! When you walk into our store, you'll receive personal, individualized attention from the initial inception to the completion of the job. Additional DBA - CBD Ann Arbor Inc.

Services we offer

Supply and installation of floor coverings of all kinds including, hardwood, laminate, carpet, vinyl, ceramic... as well as Kitchen cabinetry design, supply and installation. Countertops of all kinds including laminate, granite, quartz, or acrylic.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
36%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
5.0
Showing 1-11 of 11 reviews

Byron S.
01/2017
1.0
flooring contractor
  + -1 more
Terribly. I couldn't even get an estimate out of them.
Description of Work: I was simply looking for a quote for a small project of laying ceramic tile in my kitchen and bath. I called to see if I could get an estimate and ended up speaking with an incredibly hostile and rude man. The exchange was quick, and I said was that I was looking to get an estimate for laying tile in my condo. The guy responded with a very impatient tone, "well, what kind of tile is it?!" to which I responded, very simply, "ceramic." He then responded even more annoyed at my mere existence, "it's $12 a square foot!" I thanked him for the info and before I could ask my follow up question he slammed the phone down in my ear and hung up on me. Clearly, if this guy is representing this company I can only assume they do really lousy work.

Rating CategoryRating out of 5
professionalism
1.0


Bobby N.
10/2016
4.0
cabinet refacing
  + -1 more
I had used them before. I had bought my kitchen cabinets from them and they had to replace them. I would use him again, but I wouldn't use the brand. The wood was the same texture, but one cabinet is darker than the rest of them.
Description of Work: Builders Carpet Outlet sold me my cabinets for my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bobby N.
10/2016
5.0
cabinet refacing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen R.
12/2015
5.0
countertops, flooring contractor, home remodeling
  + 1 more
Materials arrived on time and they worked with our schedule to get things installed. We like the quality of the work and workmanship of the cabinets. Would definitely use them again.
Description of Work: Installed new bathroom cabinet and countertop with sink and another countertop with sinks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

jian W.
08/2015
4.0
flooring contractor
  + -1 more
ok. We are still making decision
Description of Work: explain and estimate

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Merri P.
04/2015
5.0
carpet installation, flooring contractor
  + 0 more
Great timing. I was able to select carpet, schedule or measure, get measured and install ... all within 10 days. The installers were professional and vey efficient. Overall, very happy.
Description of Work: Install carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Donna Q.
10/2014
5.0
flooring contractor
  + -1 more
Bob is the go to guy for all my renovations. I like his attitude, laid back, everything will get done. Sam is my flooring expert. Very helpful and knowledgeable. Tony installed the carpets and will do the hardwood floors. Wade is the expert on cabinet instillation. Mark did a great job on the tile floor. My husband is very particular, type A personality, and has been pleased with the work that we have had done thus far. Like any renovation project, it takes time. I'm sure when it is finally finished and all the dust is out of my house andd I can finally hang pictures on the walls it will be worth it. I myself enjoy working with Bob. I can go into the store, pull up a chair and talk about what I'm looking for and how to get it done.
Description of Work: Moved into a 12 year old house that needs a lot of updating and TLC. Have replaced carpets in all bedrooms,stairs,landing, hallway. Also put ceramic tile in the sunroom and laundry room. Presently the kitchen is under renovation and hardwood floors are next. The costs have varied depending on the project.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
12/2013
4.0
flooring contractor
  + -1 more
They did an very good job.
Description of Work: Replaced Bathroom Linoleum.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$584

Janet R.
09/2013
4.0
flooring contractor
  + -1 more
Everyone at the store was very helpful. Candy showed us all types of flooring and answered all of our questions until we settled on the one that we wanted. We made an appointment to have our floor estimated, they use a subcontractor. They were on time and very professional and helpful with answering questions and making sure that we had all the information we needed. They said it would take, if I remember right, 3-5 days to do the job.We were called the next business day with the estimate. It was much more than I expected. We did finally go with another company who gave us the flooring for a much better price and a two day work estimate. I would definitely get other bids before deciding to use this company. But, in their favor, they have a great selection of products and are very knowledgeable.
Description of Work: Measured our floor and estimated cost of tearing out old floor and putting in new vinyl tiles.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Marie Z.
05/2013
5.0
hardwood floor, flooring contractor
  + 0 more
They were great. The people were super nice and very helpful. They really worked with me on different aspects of the process including pricing of the product. That was really helpful, it made it possible for us to get what we wanted. The installation guys, Tony and Scott, were really super good and they did a super fantastic job. They seemed definitely trustworthy. They were really careful. I would definitely shop there again.
Description of Work: We used Builder's Carpet Outlet for the installation of our hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

John V.
04/2013
5.0
carpet installation, flooring contractor
  + 0 more
They have a very good selection. It is the only place where one would get the colors that they are looking for. The installation work was perfect. They did what they said they would do.
Description of Work: We purchased the carpet from Builder's Carpet Outlet and they installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    4040 Varsity Dr, Ann Arbor, MI 48108

    www.builderscarpet.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Cabinet Refacing and Refinishing,
    Carpet Sales and Installation,
    Kitchen and Bath Remodeling,
    Hardwood Flooring Sales and Installation,
    Countertops and Backsplashes

    FAQ

    Builders Carpet Outlet is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: 10:00 AM - 4:00 PM

    Builders Carpet Outlet accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Builders Carpet Outlet does not offer free project estimates.
    No, Builders Carpet Outlet does not offer eco-friendly accreditations.
    No, Builders Carpet Outlet does not offer a senior discount.
    No, Builders Carpet Outlet does not offer emergency services.
    No, Builders Carpet Outlet does not offer warranties.
    Builders Carpet Outlet offers the following services: Supply and installation of floor coverings of all kinds including, hardwood, laminate, carpet, vinyl, ceramic... as well as Kitchen cabinetry design, supply and installation. Countertops of all kinds including laminate, granite, quartz, or acrylic.

    Contact information

    4040 Varsity Dr, Ann Arbor, MI 48108

    www.builderscarpet.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    10:00 AM - 4:00 PM