Alpha Design + Build

Once Alpha was in our home, all of the workers were professional and very careful with the jobs that they did. It was a well planned out job and scheduling with electricians, plumbers, carpenters, etc. worked like clockwork. Jeff managed the work and kept us up to date with what the next steps would be. Dan, the carpenter, really did a great job installing our cabinets and crown moulding. It looks beautiful. Installing that is no easy task. Dan also kind of oversaw the other subcontractors and made sure that everything came together smoothly. We really appreciated his attention to detail.

They did a very good job. The price was expensive but they did a lot. They handled everything which was very good for us. I think it was worth it. They had good quality. There were some delays but there was nothing bad.

Alpha was absolutely great. They responded quickly and because we knew they would do a fabulous job from previous experience we put a lock box on the house and they came and went as required without having to have someone at the house all of the time. Alpha had originally installed the kitchen and has done three other projects for us. Because we had a U-shaped Corian counter top we wanted to save we felt they would be the best at taking out the lower cabinets without damaging the countertop plus we knew the job would be done right by our previous experience with Alpha. We also wanted to make sure we didn't have any issues with mold from the about 4 inches of water that covered all of the basement floor. They did not disappoint as they removed all of the bottom cabinets, saving the drawers and doors, without damaging the countertop in anyway. They then ordered the cabinet boxes from the original manufacturer unstained and stained them to match the cherry on the upper cabinets and doors. This was important because Cherry changes color with age so they were able to match the cabinets which were about 12 years old at the time. They also replaced the paneling on the 20 foot of bar area. They did little things like frame in a wall paper picture as the bottom six inches got cut off when the drywall was removed (thus saving us from replacing it), to helping us get a water back up sump installed so we wouldn't have to depend on the alarm company in the future, to moving the home theatre electronics to a more convenient location, to the big thing of adding the display case and making the whole basement better than it was before the incident. We did not go thru the usual procedure of getting a price first, because I knew from past experience that I would get a fair price and getting it done quickly and right without me having to provide daily or even weekly reviews of the job was important. I was disappointed with doing it this way as the end price was fair and the work was done in a timely manner. While Alpha did not remove the old carpet, drywall, and insulation, they did respond right away to arrange for a replacement sump pump and to remove the kitchen cabinets and wood paneling on the bar. They then began remediating the damage as soon as the basement was dried out.

The experience went very well. They followed everything step-by-step, and I knew exactly what was going to happen right from the beginning; they explained everything thoroughly. There were no surprises. They did a good job.

It was okay overall. I sent the guy some specifications and I don't think he quite got all of the specifications. He gave me one number and then when he came out to do the site inspection, he added some costs but it was in the original email. He should have done the site visit before he did anything formally. He was okay. He was a little bit more down to business instead of being a natural salesperson. The estimate was free. He was responsive and on time.

Alpha does a superb job from start to finish. They include a decorator to work with you not only on the design of the room but also to help design the most efficient use of space. We had a bathroom that was shared between two bedrooms that was in need of up upgrading plus we wanted to add a bathroom so each bedroom would have their own bathroom. Alpha helped us pick the best design plus helped us with picking out tile, color scheme, fixtures etc. They are also very good at working with local showrooms for fixtures, shower doors, tile etc. so you can go to a showroom and see what you are going to get verse trying to make a decision from a catalog or internet page. As I said early they clean up the job site every evening which is important when they are working in one room or area of the house while you are living in the rest of the house.

We were searching for a contractor to remodel two bathrooms in our 1950s ranch. I contacted Alpha and was placed with a Designer named Noelle. The designer came out and interviewed me, looked at the rooms, brought proof-of-insurance, copy of their license, and a folder with examples of work and client contact numbers. She was VERY thorough, professional, and friendly. The entire process, planning-to-completion was explained in easy-to-understand terms and I was very comfortable/felt like I knew what and how things would happen. However, we weren't able to go with Alpha due to costs (very mid-range for this kind of work, but we ultimately decided to act as our own general contractors and schedule/purchase materials ourselves, etc.). If we had the cash, we would've hired Alpha to do the work.

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I WAS DISAPPOINTED BECAUSE THIS COMPANY DID NOT KEEP THEIR PROMISES. THEY GUARANTEED THEIR WORK AND WE ALREADY HAVE A MOLD PROBLEM WITH THE SIDING AND GUTTERS DO NOT DRAIN PROPERLY.