Mid Michigan Upholstery & Awning has two locations in Mid-Michigan to serve you - Alma and Mt Pleasant. We are a full service Awning, Graphics and Upholstery business with over 20 years of experience. Some of our services include: auto and boat seats recovered or repaired, retractable awnings, awning and canvas repairs, auto graphics, store signage and awnings, furniture re-upholstering and repairs, banners and design service. We work hard to give you personal service and attention and the best pricing.
Business highlights
42 years of trusted experience
Emergency Services Offered
Services we offer
auto and boat seats recovered or repaired, retractable awnings, awning and canvas repairs, auto graphics, store signage and awnings, furniture re-upholstering and repairs, banners and design service
Description of Work: No services performed. Price quoted was NOT competitive.
Rating Category
Rating out of 5
Betty J.
08/2011
1.0
furniture repair, upholstery
+ 0 more
I have been dealing soley with Rod McCormick. His work was not quality work and I took it back to him. This has been going on since before Memorial Day and I have returned the furniture to him to do the pieces again because I was not happy with the work. He still has both chairs and has been paid for them. They have ruined my two pieces and I could have gone out and bought two new pieces for the same amount of money. I dropped the second piece of furniture off to him two weeks and ago and he still does not have them done. **Addendum on 9/20/11** At the time of this report, the furniture was ruined. However, the matter has been resolved and the quality of the work is to my satisfation.
Description of Work: I had furniture restoration done to two chairs and a foot stool.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$1,300
Response from Mid Michigan Upholstery & Awning
Customer – Member's name Service - Recover Lay-z-boy, occasional chair and ottoman Original Date of Service – May 2011 • Elderly lady and may have confused the facts on deadlines, etc.; was difficult to work with from the start. • Customer was in for 6 different visits for estimates for a total of 6 hours. • On 3 different occasions the customer broke a scheduled appointment due to doctor appointments, illness, aches, etc. • After fabric was already ordered customer changed her mind and requested a different fabric. MMUA had to return the first order at a 15% restocking fee. This fee was not passed on to the customer. • Complained that there were staples that were falling out on her carpet but all staples were removed during the recovering process. • Customer put arm down into side of seat up to her elbow stating there was something sharp there but could no longer find it. • Was given complimentary arm covers and was not happy with those. • The complaint to Angie’s List was made the day after MMUA took the furniture back to correct her issues. • Customer started making harassing phone calls insulting not only the business but staff as well. Used foul language during every conversation. • During her visits to the store the customer brought in different men with her with the intent to intimidate myself and staff. • After the furniture was re-done the customer attempted to leave with the furniture and not pay for the additional services rendered. • The member's comments and opinions of MMUA are not an accurate representation of our business or our commitment to quality craftsmanship and customer service.
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Service Categories
Furniture Refinishing and Repair,
Upholstering - Boat & Auto,
Upholstering,
Graphic Design,
Leather & Vinyl Repair,
Boats,
Awnings
FAQ
Mid Michigan Upholstery & Awning is currently rated 1.2 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Mid Michigan Upholstery & Awning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Mid Michigan Upholstery & Awning does not offer free project estimates.
No, Mid Michigan Upholstery & Awning does not offer eco-friendly accreditations.
No, Mid Michigan Upholstery & Awning does not offer a senior discount.
Mid Michigan Upholstery & Awning offers the following services: auto and boat seats recovered or repaired, retractable awnings, awning and canvas repairs, auto graphics, store signage and awnings, furniture re-upholstering and repairs, banners and design service