OASIS IRRIGATION & LIGHTING

Excellent+

unknown

Sharon came recommended to me by the lawn service that cares for my son's home. She services the Lawn Professionals home, so I thought I would give her a try. She talks very quickly, but will stop or reexplain anything. My husband recently passed away, so everything was new to me, add the fact that I am handicapped, which added a whole list of other concerns and questions. She set up the system according to my needs and priorities, even taking in to consideration a possible property renovation. Sharon explained all the products, why she recommends what she does and how it is serviced and warrantied. I was immediately comfortable working with her. We also went over a couple of scenarios of lay outs to reduce the cost, and possibly add zones on later. I thought about it and later decided to go with the original layout. I sent a deposit check and got an estimated start date. Another job got postponed due to a customer that had a death in the family and Sharon asked if she and her crew could get to work sooner?! My husband has extensive landscaping with mature beds. All of this was painstakingly hand dug. Sharon discussed with me where the best access points would be through my basement and why. SHE moved the items necessary to complete the interior construction, then offered to put it back. She added another vacuum valve in the back yard. She did so many things for me and didn't charge me a penny extra. Winterization is free the first year. There is a 2 year warranty and she supplied me with heads that have a 5 year warranty. The only thing that I slightly downgraded was punctuality. She will say a time, but because she works in five counties I learned that is a window, and she calls before she comes to your home. My neighbor ran over two of my FLAGGED heads ON MY PROPERTY. Sharon put them on flexible pipe so they wouldn't snap off. When I called her today, she told me how to test the system again, and offered to come and check everything over on Monday! She and her crew had great respect for my home and told me what to expect every step of the way. Not only on the outset, but as the job progressed. I give them an A+++