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ADRIAN LOCKSMITH & CYCLERY

Locksmiths

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

keith C.
07/2017
2.0
locksmith
  + -1 more
We called Adrian Locksmith two weeks ago to schedule our new house to get re-keyed. They said their locksmith was not available the week of 7/3, so we scheduled for 7/10. Then we got a call from the business on 7/7 telling us the locksmith wasn't available the week of 7/10 and asked us to call to reschedule. At that point we called another locksmith who was able to come out within two days to do the re-keying. On 7/8, as a courtesy, I sent an email letting them know that another company had done the work, and we wouldn't be needing their services. Today, on 7/10, another one of their staff called saying he was unclear whether there was still an appointment scheduled for today! (after they had cancelled on Friday--and in spite of my having sent an email). This business dropped the ball with a important security matter (getting a new house re-keyed), was disorganized with respect to appointments, did not schedule in a timely manner, did not connect us with another locksmith when their's was unavailable. The only reason I am giving two stars rather than one is that all of their staff, during our phone conversations were respectful and courteous; and their price quote was reasonable.
Description of Work: Re-keying of newly purchased house.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


    Contact information

    611 N MAIN ST, Adrian, MI 49221


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths

    FAQ

    ADRIAN LOCKSMITH & CYCLERY is currently rated 2 overall out of 5.
    No, ADRIAN LOCKSMITH & CYCLERY does not offer free project estimates.
    No, ADRIAN LOCKSMITH & CYCLERY does not offer eco-friendly accreditations.
    No, ADRIAN LOCKSMITH & CYCLERY does not offer a senior discount.
    No, ADRIAN LOCKSMITH & CYCLERY does not offer emergency services.
    No, ADRIAN LOCKSMITH & CYCLERY does not offer warranties.

    Contact information

    611 N MAIN ST, Adrian, MI 49221