Woods Landscape has been in business since 1979 servicing the Grand Rapids and especially the Ada, Cascade, Forest Hills, and East Grand Rapids areas. We pride ourselves on great service and try our best to make each of our customers feel like they are THE only customer. All of our employees (22) are vested in our business, and we feel this is a more quality driven way to run our business. Our company is local and family owned and operated. We appreciate all that our customers do to support our families. Give us a call today and try out the Woods difference!
Their snow-plowing service is horrible. They do not own up to their mistakes. They damaged the driveway (and ripped off my lawn- not in the picture). Woods landscaping is not willing to fix this. We contacted their business and their Operation's manager (Jason Harmon) is blaming the builder and asphalt company for doing inferior work. The asphalt was newly built 4yrs ago. So only hire their services if you are willing to pay for all the damages they do to your property due to their own negligence.
Description of Work: Snow Plowing
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
CHARLES Z.
08/2017
5.0
landscaping, patios
 + 0 more
Great, very professional service.
Description of Work: Replaced patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Woods Landscape Maintenance LLC
Thanks so much for the great review! We really appreciate your business as well, and look forward to helping you on any of your future landscaping projects.
Phillip J.
07/2017
5.0
landscaping
 + -1 more
They've done an awful lot of work for us. We've used them for a couple of seasons but the lawn maintenance, lawn mowing, is ongoing this Summer. They installed retaining walls for us a few years ago. They come every week. I'd give them an A on everything they do. They do really good work.
Description of Work: They currently mow our grass. They do our Winter snow plowing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Woods Landscape Maintenance LLC
Thanks so much for the great review Mr. [Member Name Removed]! We really appreciate your continued support in our business.
Sheri B.
06/2017
5.0
lawn service
 + -1 more
unknown
Description of Work: Lawn Care
Rating Category
Rating out of 5
Yes, I recommend this pro
Xiangyang S.
06/2017
2.0
landscaping, mulch
 + 0 more
The lady who took the initial order was nice. She sent me the paperwork to approve the work right away. However, nobody followed up after that until one day, maybe about two weeks later, a truck showed up at my house, they were telling my wife who was at home that they are here to install mulch. I called the office right away to confirm if it was indeed Woods, and she was not 100% sure. I had to leave home early to drive home. It was indeed Woods. I was glad to see they finally showed up. Two guys showed their concerns right away. They indicated 2 yards of mulch I ordered won't be enough. So I asked how many yards do I need and how many do you have on the truck. They told me they will need about 3.5 to 4 yards, and they only had about 2.5 yards on the truck. I asked them to go ahead do the job and target using 3.5 yards. I have to say they did a great job getting the beds prepared and spreading the mulch. Certainly, they ran out of mulch and said they will need to come back later to finish the job. I asked how much more and they told me it would be another 3.5 yards. I was frustrated to hear that because they do this for a living and they could not give me the accurate estimates when the job started. Long story short, they finished the job the next morning. A few days later I got an invoice showing 7.5 yards of mulch was used. I called the office and talked to a "manager" to explain the situation. In reality if I was told 7.5 yards would be used at the beginning, I would have asked them to hold off until I can get a good estimate from other landscaping companies around the area. The "manager" I spoke told me that he could not trust my words. As the first time customer for this landscaping company, I put a lot of trust in them but at the end got screwed. I did pay them the full amount at the end since I did not want to go through the big hassle dispute it and two guys did do a good installing the mulch. I would not suggest my family and friends to use this company as they are not trustworthy. If they can't trust their customers, if they put money above anything else, they are focusing on the wrong thing.
Description of Work: I have called Woods Landscape to purchase mulch as well as installing mulch at my house.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Woods Landscape Maintenance LLC
I appreciate your reviews on this job [Member Name Removed] Please note, this is exactly why we like to look at a job before estimating it. That part seems to be left out of your review. When you called requesting a price, YOU told US that your yard only needed 2 yards of mulch. We had to "trust" that your yard only needed 2 yards of mulch, when it clearly needed way more than that. If you had let us come out to your home to estimate the job like we asked, we would have been able to give you an estimate showing the 7.5 yards. I am sorry that it was such a hassle for you. We want each customers experience with us to be great, but sometimes a contractor is not a great fit for a customer. I am truly sorry how this turned out (which I told you several times on the phone). But we have had many customers take advantage of us in situations like this, that we like to keep ourselves covered. Also, please forgive us if we put money above anything else. We certainly want to be able to stay in business, and be able to provide a great service for our customers. Also, please keep in mind you received an invoice for the entire job, which you agreed to when our crew was on site. We do hope you understand that at the end of the day, you didnt get "screwed". You simply paid full price for a service that you requested. We wish you luck in the future on your landscaping endeavors.
Timothy W.
01/2017
5.0
snow removal
 + -1 more
They did a great job at a fair price. I loved getting emails prior to every plow alerting me to weather conditions and what time to expect the plow
Description of Work: Driveway Plowing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Woods Landscape Maintenance LLC
Thanks so much for the great review Mr. [Member Name Removed]! We really appreciate your business as well, and are happy you like our service.
Tom D.
11/2016
5.0
landscaping, snow removal, hardscaping, patios
 + 2 more
Other than the wet weather being a pain, Woods did an amazing job, and exceeded my expectations. Ken was great to work with, and his team really shined. Very professional. All his men wore uniforms, were neat and clean, and did great work.
Description of Work: Installation of new landscaping and shrubs with a patio in the back yard
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,000
Response from Woods Landscape Maintenance LLC
Thanks so much Mr. [Member Name Removed]! We really appreciate your support in our business as well. Glad you love your new landscaping!
Wanda T.
07/2016
3.0
landscaping
 + -1 more
unknown
Description of Work: Does not keep service scheduled according to contract terms. Additionally, does not respond to phone calls. They were good at first, but having trouble with them this year.
Rating Category
Rating out of 5
Lisa Y.
04/2016
5.0
landscaping, lawn service
 + 0 more
unknown
Description of Work: They performed fall clean-up in two visits. They did a great job for a great price. Scheduling was easy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Cindy H.
10/2015
5.0
landscaping
 + -1 more
unknown
Description of Work: Easy to work with. Showed up when they said they would.
Rating Category
Rating out of 5
Yes, I recommend this pro
Phillip J.
09/2015
5.0
landscaping
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Karen W.
01/2015
5.0
landscaping
 + -1 more
Woods provides a great snowplow service. They send out e-mail updates to let you know about upcoming weather conditions and when their drivers will be out plowing.
Description of Work: Snowplow service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Leong T.
08/2014
5.0
landscaping, hardscaping, snow removal
 + 1 more
My backyard has a deep slop between pavements and the grass, it was covered with large rocks. Between the rocks all sort of weeds are growing. I am too lazy to clear any of those weeds by hand. And the weeds are getting taller than I am. I want my backyard back. So I contacted Woods, they does my snow plowing in winter. They came to the property and give an estimate on price and timing. With agreement and clear weather, work started and finished within two weeks of time.
Description of Work: Build block retaining wall in the backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Vivek M.
03/2014
3.0
snow removal
 + -1 more
They missed plowing my driveway only once in the entire winter. Everything else was okay.
Description of Work: They are a snow plowing company. I subscribed for their services a month into their actual winter period, but I still had to pay the entire price.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
Sally B.
11/2013
2.0
landscaping, lawn treatment
 + 0 more
First application went great, every one afterwards was late, very late.
Description of Work: Applied fertilizer, weed control, grub control to lawn.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
2.0
punctuality
1.0
$300
Kaitlin B.
10/2013
5.0
landscaping
 + -1 more
They did a great job with the removals and the cleanup and did it faster (and cheaper) than estimated. We will be using them again!
Description of Work: We had Woods come out and remove several trees, a stump, and brush, as well as put down landscape cloth and stone in another area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$760
Marianne F.
08/2013
5.0
landscaping, lawn service, tree service
 + 1 more
They did an amazing job. Ken is very responsible and would contact me with updates.
Description of Work: We had a large yard that needed major tree cutting and cleaning out shrubs and vines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Keagan R.
07/2013
5.0
landscaping, lawn service
 + 0 more
Ken offers very competitive pricing and does a great job. His crew leader came up to introduce himself the first time they came out. They have done a great job making my business look good to my customers by keeping the lawn trim and neat.
Description of Work: Woods has been providing lawn service for the past 4 months. They do an amazing job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Andree V.
06/2013
5.0
snow removal
 + -1 more
They provided snow removal as promised and in a timely manner during the peak snow times. No damage to the property.
Description of Work: Snow removal Dec. 2012-March 2013
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Keagan R.
05/2013
5.0
lawn service
 + -1 more
This is the second or third time they have visited. Very professional crew, the foreman came to the door and introduced himself the first time they came through. They were also HALF the price of the guys I have been using for snow & lawn service.
Description of Work: Commercial lawn service for my offices. Your basic trim and cut job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28
MARGE G.
04/2013
5.0
landscaping, lawn service, irrigation systems, snow removal, tree service
 + 3 more
They are great. I have had no problem with them.
Description of Work: I use them for snow plowing and yard work. The price depends if they are doing lawn irrigation, tree removal, lawn and yard work or snow removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeremy M.
01/2013
5.0
snow removal
 + -1 more
I had just moved out into a more rural area, and I have never used a snow removal service before, but my new home had a really long driveway, about 500 feet, and I was not interested in investing in the equipment to remove the snow myself. I contacted Wood's Landscaping to provide me a quote on doing snow removal at my home. They responded quickly and provided me a price and a sample contract for me to review. The price they gave me was very reasonable and they responded very quickly to my questions about the service. After looking at a few other competitors, I decided to go with Wood's Landscaping and I have been very happy with their service. They have been out in a timely manner to plow my driveway, and they respond quickly if I have any questions. Also, even better, they email me and let me know when they will be out and plowing and keep me informed of their schedule. I would highly recommend them if you live in the Ada or Lowell area.
Description of Work: Great Customer Service and Communication
Rating Category
Rating out of 5
Yes, I recommend this pro
$350
DEE E.
12/2012
5.0
landscaping, lawn service, mulch, snow removal
 + 2 more
Thorough to completion. Will be using them again as Snow Plow service, also. Good customer service skills.
Description of Work: Re-edge around the garden lines. Clean up beds, remove weeks and dead plants. Spread mulch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Douglas S.
09/2012
4.0
snow removal
 + -1 more
They kept their promise of finishing before 7:00 am. Usually much earlier, so if it was still snowing, it would accumulate before I left for work. They were fairly quite, so they rarely woke me up, but I am a heavy sleep But I think this should have been expected because they say it takes 7-8 hours to do all their clients. Not everyone can be so lucky as to being plowed just in time. They kept me informed of status via e-mails. I was impressed by their professionalism. This was my first time using any snow plowing service and I was disappointed that there was always a 1/4-1/2" of snow left behind, which almost always left the driveway icy. But I assume this is typical for any plow service because I've seen references to notguaranteeing the driveway will not be slippery in other ads. I prefer asnow blown driveway to a plowed driveway, in part because my driveway is in shade and it takes longer for the snow to melt or evaporate. The price was a bit more than others that were advertised, but I appreciated the ability to make 1/2 payments at the beginning of the season and the first of the new year. There were no big storms last year, so I'm not sure how well they do during a store of more than a foot in a 24 hour period.
Description of Work: Snow plowed 12 times during the 2011-2012 season, always before 7 am.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
DEE E.
10/2011
5.0
decks, landscaping, hardscaping, lawn service, irrigation systems, mulch, snow removal, tree service
 + 6 more
They may not be the least expensive but they do a great job. We definitely got our money's worth as ease of mind has value. We went to bed at night confident we were going to be serviced promptly and skillfully should the winter snow fly. They were careful to keep our plowed snow off our neighbor's yard.
Description of Work: Snow plow service (both residential and commercial) Residential: They staked before the first snow and noted the sprinkler heads Plowed double driveway with third stall section.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Snow Removal,
Lawn and Yard Work,
Mulch and Topsoil,
Lawn Fertilization & Treatment
FAQ
Woods Landscape Maintenance LLC is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Woods Landscape Maintenance LLC accepts the following forms of payment: Check,MasterCard,Visa