THORNAPPLE RIVER PLUMBING

Plumbing, Water Heaters

About us

Liscensed master plumber with 27 years experiance, clean and professional . All my work is guarenteed personally , master liscense 81-09907 . fully bonded and insured

Business highlights

33 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Water heaters: repair, replacement. Garbage disposals, Sewage lift pumps, Sump pumps, new faucet installation , faucet repair, bath remodeling bath addition, new home , any plumbing services new or repair , ressidential and small commercial .

Services we don't offer

no septic tank service,no sewer and drain cleaning , no gas piping

Amenities

Free Estimates
Yes
Senior Discount

$20.00

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.956 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 1-25 of 56 reviews

Barbara E.
08/2024
1.0
plumbing
  + -1 more
Thorn apple River Plumbing was the first to respond, however, I choose another provider, which was my mistake. When the other company did not show for the book time, not respond to my query, I contacted Thornapple River again, to see if they would help me. That responded immediately, agreed to do the project and wet a time. He let me know when he was on his way to my home, advised my project wasn’t as complicated as I had anticipated, completed quickly for less than quoted. I was very pleased with the service provided, and his professionalism, and have already booked another project with him! I would definitely recommend Thornapple River Plumbing!
Description of Work: Toilet tank losing water

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Martin W.
11/2022
5.0
plumbing
  + -1 more
Five Stars. Good price$ , friendly good, timely service.
Description of Work: Old garbage disposal removed, new on installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from THORNAPPLE RIVER PLUMBING
Thank u sir . It was my pleasure helping with your disposal installation !

Dan S.
09/2022
5.0
plumbing
  + -1 more
Jud was awesome. In and out in 90 minutes and I had my new toilets let’s than 48 hours from when I called him.
Description of Work: Replaced 2 toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from THORNAPPLE RIVER PLUMBING
Thank u [Member Name Removed] it was my pleasure .

MJ R.
01/2021
5.0
plumbing
  + -1 more
If I could give Judd 10 out of 5 stars I would. So happy I hired him. He went above and beyond by providing insight into our project when we asked, his work was great quality, he was extremely responsive and flexible. Was respectful of our time and property. Pricing very fair. Would definitely hire him again.
Description of Work: Shower/tub insert removed, shower pan installed, piping for shower and drain moved

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeremy W.
07/2020
5.0
plumbing
  + -1 more
Great! Great communication, fast service, will have him back!
Description of Work: Install new faucet
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa H.
12/2018
5.0
plumbing, water heater repair
  + 0 more
Jud called me within 30 minutes of requesting an estimate through Angie's List, on a Sunday afternoon. I sent him photos of my existing hot water heater and he was quickly able to give me a very competitive quote. He was very knowledgeable and professional. He was able to come out the next day, New Years Eve, and had the whole job done in about an hour. I was impressed that he called me back on a weekend, and did the installation so promptly.
Description of Work: Replace hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,199

Travis Q.
12/2018
5.0
plumbing
  + -1 more
Timely and professional. I was able to buy the facucet and piping I needed. Thornapple installed in a quick efficient manner. Sink works and looks great now.
Description of Work: Faucet Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Greg N.
07/2018
5.0
plumbing, water heater repair
  + 0 more
It was great. Found my water heater leaking in the middle of the night, I drained it and called Jud at 7:30 am, he called back in a few minutes. He was at my house by 8:15am, had my old water heater unhooked by 8:30, took some measurements and ran to get a new water heater. By 1:00pm or so we had a brand new Bradford White (made here in west Michigan) hot water heater installed and running! It was amazing! He also piped in a new overflow pan to my floor drain to prevent any future leaks down the road. Great guy, friendly, and couldn't ask for more. I would not hesitate to use him again! THANKS, JUD!
Description of Work: Emergency Water Heater Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from THORNAPPLE RIVER PLUMBING
Thanks [Member Name Removed] , my pleasure helping u and your family !

Brian C.
06/2018
5.0
plumbing, water heater repair
  + 0 more
Jud knows his stuff and is quick and efficient. He is also very responsive and will get your job done when you need it and when he says he will. This is our 3rd or 4th time calling him back for something new and he will continue to be our go to guy for anything plumbing. I won't let anyone else in the house if it relates to plumbing, there IS a difference depending on who you go with, I've been on the other side of this when Jud wasn't doing the work.
Description of Work: Has done several things for us, most recently a bathroom renovation and additional work due to a fire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jarrad M.
10/2017
5.0
plumbing, water heater repair
  + 0 more
Jud responded promptly even though he was out of town at the time. Obtaining a quote was quick and was able to be done over the phone. He arrived early the following morning and rapidly finished the job. He was professional, kind, and used high quality products. I would highly recommend him to others.
Description of Work: Hot water heater replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilynn B.
09/2017
3.0
plumbing
  + -1 more
He was good when he did the rough job. But by the time we were ready for the finish work he was unreliable, unpredictable, and had done some things wrong that cost us $. He even charged an extra fee because he showed up before he was supposed to and we didn't have one of the parts we needed. He only communicates by text which we found a problem. He insisted when he saw our review that we change it or he would not finish the job. So I have improved my assessment to get him quit bullying me.
Description of Work: We did a total replacement of all the plumbing in the house.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from THORNAPPLE RIVER PLUMBING
The home owner project turned into a way over her head project . Mrs. [Member Name Removed] waaahed her hands of this job and told me to stop bringing her into the loop any more . She had had enough of I m guessing her future son in law putting the cart ahead of the horse . The extra charge was for the addition of an extra dishwasher , parts and they were missing a lavatory faucet or had purchased a wall faucet and asked me to come back 10 days later to finish . So many contractors left this project over the last 8 months . I feel good I got it finished for them . Even added a bathroom where nobody else could . On time , one day early ! That's pretty good !

Jon D.
07/2017
4.0
plumbing
  + -1 more
Excellent response, decent work but a bit expense. Maybe I paid a premium for the response
Description of Work: Replace outdoor sillcock.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Ryan D.
06/2017
5.0
plumbing, water heater repair
  + 0 more
Great service and responsiveness. Would absolutely use them again...no question about it.
Description of Work: Water heater installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan A.
06/2017
5.0
plumbing, water heater repair
  + 0 more
Called first thing in the morning and he was at my house by 10 am with a new water heater ready to go.
Description of Work: Water heater started leaking and the pilot light wouldn't stay lit. Needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Michelle P.
05/2017
5.0
plumbing, water heater repair
  + 0 more
Excellent work done on very short notice. I would (will) hire for future work.
Description of Work: Replaced water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda R.
04/2017
5.0
plumbing
  + -1 more
Jud is the best. I've used him multiple times and he is the most responsive contractor of any kind that I've ever hired. He knows what he's doing and is very quick and honest about what is necessary and what might be optional. Big or small, he's my go to - always! He's also respectful and a pleasure to have working in your home. Thanks Jud!
Description of Work: Toilet Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristen L.
12/2016
5.0
plumbing
  + -1 more
Went very well. Jud is definatley a professional and there to get a job done.
Description of Work: Started out with just some supply line installs for a few newly purchased appliances. After speaking to Jud we determined that him installing our new Dishwasher for us was the best way to handle the situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Ryan F.
12/2016
5.0
plumbing
  + -1 more
Judanswered my initial phone call, got me a quote within 5 minutes of receiving pictures of the job site, and performed the work two days later. The responsiveness and communication was second to none. He assessed the conditions of the job quickly and got the job done in less than an hour, keeping the price for me down and getting my bathroom operational quickly.
Description of Work: Jud installed a toilet flange and seated a toilet in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Rachel T.
09/2016
5.0
plumbing, drain cleaning
  + 0 more
Jud was great !! He was able to get us in within a few days, came on time, and did the work so fast ! Overall very happy and would highly recommend! We even had him look at another bathroom and will probably have him come back to fix that one too ! Very professional, efficient and we were very pleased!
Description of Work: New toilet installed and sink unclogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mark L.
09/2016
5.0
plumbing
  + -1 more
very well. My initial call to voice mail was returned in less than an hour and was able to schedule an appointment for the next day. Arrived within the window (1 hour) agreed upon and accomplished task quickly and efficiently. Would definitely use him again.
Description of Work: replace toilet sewer pipe seal, fill valve and flush handle mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

Mary D.
03/2016
4.0
plumbing
  + -1 more
Called and came within a couple hours. When the caulk didn't look right he came back and fixed it- and left the caulk in case we needed it again.
Description of Work: Fixed leak in shower, caulked tub, and looked at garbage disposal

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

John B.
11/2015
5.0
drain cleaning, plumbing
  + 0 more
Called with a slow draining tub problem. Jed was out on vacation, but took my call and gave me some practical advice on how I could likely remedy the problem on my own, and gave me the name of another plumber he recommended in his absence.
Description of Work: Gave me free advice.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

CHARLES Z.
05/2015
5.0
plumbing
  + -1 more
Very Well, I plan to use this provider again.
Description of Work: Installed new toilets x 2

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Angela S.
05/2015
5.0
plumbing
  + -1 more
Called and was treated so kindly and patiently while I tried to explain the problem with the leaking pipe. I was able to take pics with my phone for Jud to see if he had the parts with him. Jud came out within an hour of my call. He even gave me $30.00 off. Would highly recommend. Very respectful of my home, took his shoes off without me asking. Thank you.
Description of Work: Fixed a leaking pipe under our bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Bonnie T.
05/2015
5.0
plumbing
  + -1 more
Very well. Repaired the tub/shower first then checked washer (problem turned out to be with washer, not water supply). He came at the time/on the date planned and was professional and personable. Will absolutely call back should another plumbing issue arise, and will highly recommend to friends.
Description of Work: Restored water service to bathtub/shower, plus investigated water problem with washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125
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Contact information

PO Box 691, Ada, MI 49301


Service hours

Sunday:
7:30 AM - 2:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
8002790
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters

FAQ

THORNAPPLE RIVER PLUMBING is currently rated 4.9 overall out of 5.

Sunday: 7:30 AM - 2:00 PM

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 2:00 PM

THORNAPPLE RIVER PLUMBING accepts the following forms of payment: Check
Yes, THORNAPPLE RIVER PLUMBING offers free project estimates.
Yes, THORNAPPLE RIVER PLUMBING offers eco-friendly accreditations.
No, THORNAPPLE RIVER PLUMBING does not offer a senior discount.
Yes, THORNAPPLE RIVER PLUMBING offers emergency services.
No, THORNAPPLE RIVER PLUMBING does not offer warranties.
THORNAPPLE RIVER PLUMBING offers the following services: Water heaters: repair, replacement. Garbage disposals, Sewage lift pumps, Sump pumps, new faucet installation , faucet repair, bath remodeling bath addition, new home , any plumbing services new or repair , ressidential and small commercial .
no septic tank service,no sewer and drain cleaning , no gas piping

Contact information

PO Box 691, Ada, MI 49301


Service hours

Sunday:
7:30 AM - 2:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 2:00 PM