Pine State Services

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Why wait? Call Pine State Services! We are a locally owned company. We are leaders in green technology and energy for Southern Maine. Call us to find out how you can go green and save money and the environment. We are proud of our superior customer service, quality of work and technical training we provide our technicians. We welcome you to schedule a tour of our showroom to examine live working heating and cooling systems so you can be better educated before making a purchase decision. Order service 24/7 from our website or by calling 207-Why-Wait. (949-9248) Thanks for checking us out on Angie's List. Additional customer testimonials are online at www.pinestateservices.com.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial plumbing, heating & A/C, refrigeration, sewer & drain, well pumps & water filtration, air conditioning, solar, bathroom remodeling, design/build, energy efficient upgrades, generators, electrical, geothermal.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.6185 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
2%
2
2%
1
10%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 151-175 of 185 reviews

Vana C.
06/2016
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro

Response from Pine State Services
Thank you for taking the time to post a review!

Madeline G.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Pine State Services
Hi [Member Name Removed], thanks for posting a A review for us!

Kevin B.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They added a zone to my furnace and installed a radiator in a breezeway. They removed the old cracked cast iron radiator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Pine State Services
Great! Thanks for taking the time to send in a review.

William C.
04/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I got some one on my own

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Pine State Services
Hi [Member Name Removed], Sorry to hear this but we don't have any record of you in our system... Are you sure you have the correct company? You also put that no work was done. I just want to clarify to our customers that this negative review should not reflect our services. Thank you, Jennifer Pine State Services

Peter H.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pine State Services
Thanks for the "A" rating!!!

Bruce B.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new Buderus heating system in our house. Everything went well from quote to finish. The installation team was very professional and did excellent work. I have been using the system now for 60 days and it was an excellent investment. I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Response from Pine State Services
Awesome! Thanks so much for the great review! We appreciate you taking the time to help us out here on Angie's List! :)

sue P.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It was just getting heating oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Pine State Services
We don't sell heating oil but understand sometimes people pick the wrong company to post a review. Glad you gave us an "A" though. :)

Peter C.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Fixed water heater. He could have replaced and charged us for a whole new heater, but he showed my wife where a simple fix was all that was necessary and did that. I will definitely use this company again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Pine State Services
Thank you for the review! Glad we could fix the problem for you and look forward to working with you in the future!

Peter C.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great Service. Honest, trustworthy personnel. Will definitely use this company again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pine State Services
Thanks again for such a kind review. We truly have a wonderful team and our #1 goal is customer satisfaction.

Suzahne R.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Oil boiler for 3-family would not go on. I had to arrange repair long-distance. Once I got someone in,technician had to change reset transformer, change electrodes, replaced nozzle, oil filter, strainer, cleaned burner, etc. (he said it was very dirty and had to spend extra time to clean), plus tested before leaving. | It was an emergency call and the office was very nice. I did initially call the day before (Sunday) and my call was forwarded to an "emergency" mailbox but no one got back to me on that day. When I called back on Monday am, I had to schedule for "emergency" house call since all technicians were booked until the end of the week. Office was friendly and helpful, technician called me while working on boiler to inform me of the situation. I thought the cleaning charge was a bit high but I appreciated the professionalism of the technician and the fact that the job was done on the same day as my call.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$900

Nathaniel L.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Pine State Services were clear in their estimates, helpful with energy rebates, and did an excellent installation.
Rating CategoryRating out of 5
Yes, I recommend this pro

jack D.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: installation of split unit ac system and coil cleaning (used unit) | |heavy duty wall mount bracket used, all new lines, great installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Pine State Services
Wonderful! Thanks for the great review.

Roz W.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Good job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pine State Services
Thanks for leaving a review! We appreciate it!!

Marc B.
08/2015
5.0
gas leak repair, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
unknown
Description of Work: Installed a new gas line, vented the water heater, cleaned up some bad piping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Pine State Services
Thanks for the review [member name removed]! Look forward to working with you in the future. :)

david O.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: repaired air conditioning. Spent most of day finding and fixing the issue. Works well!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pine State Services
So glad we were able to fix the problem! Thanks for the review!

David M.
03/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
.
Description of Work: Installed new expansion tank and reset boiler temp very happy with service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joe N.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual maintenance of my furnace. They cleaned the furnace, replace the condensation container and adjusted the fuel air mix to ensure the most efficient burn. The Service was professional and they wore shoe covers while completing the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Carolyn L.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Bette K.
12/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Installed new propane hot water heater. |They have saved me many times in an emergency. Being a widow and dealing with a house, is not easy. They are my first phone call in any house emergency.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Pine State Services
Glad we could help (member name removed)!

Joshua B.
12/2014
1.0
heating & air conditioning/hvac, plumbing, wells
  + 1 more
unknown
Description of Work: I had a lightning strike at my property. Consequently I started getting a ton of sediment in my water filter. To the point where I needed to change it once a week which was also ruining my water pressure. Pine St came out and the gentleman got out of the truck, looked at my filter set up in my basement and said it was fine. Then walked outside opened my well and said "wow, this is really deep". He said that my well was probably caving in on itself and I needed to call a well drilling business cause they couldn't do anything. After 5 minutes he took my 75 bucks and ran. So I was left standing wondering if my well was literally caving in on itself. I decided to wait it out and the sediment started getting better and the water pressure has been back to normal over the last 3 months, looks like the strike probably loosened something up around the pump. Good thing I didn't jump in immediately with his "opinion". I guess I should have known by the types of tattoos he had up and down his arms to begin with.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0

$75

William L.
11/2014
1.0
heating & air conditioning/hvac
  + -1 more
See abive
Description of Work: Provider surveyed the problem and recommended an $800.00 fix. I got a second opinion and the second person actually fixed the problem for $80.00. The provider either didn't know or tried to sell me an upgrade that wasn't needed. One is as bad as the other.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$800

Debra G.
09/2014
1.0
heating & air conditioning/hvac
  + -1 more
It didn't.
Description of Work: I can't tell you how good or bad their work is as they never returned my call for an estimate.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Pine State Services
Hi [Member Name Removed], I apologize no one got back to you. The name does not sound familiar to us. Did you call or email in?

Nancy E.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Referred me to a specialist

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia F.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They replaced the switch on the gas fireplace and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

3 Eisenhower Drive, Westbrook, ME 04092

https://www.pinestateservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
MS2501
Trade License Locale
ME
Trade License Authority
Maine Department of Professional & Financial Regulation
Trade License Expiration
07/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Electrical,
Wells and Pumps,
Natural Gas Lines,
Water Filtration and Softening,
Drain Pipe Installation,
Sewer Cleaning,
Water Coolers

FAQ

Pine State Services is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Pine State Services accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Pine State Services offers free project estimates.
Yes, Pine State Services offers eco-friendly accreditations.
No, Pine State Services does not offer a senior discount.
Yes, Pine State Services offers emergency services.
Yes, Pine State Services offers warranties.
Pine State Services offers the following services: Residential and commercial plumbing, heating & A/C, refrigeration, sewer & drain, well pumps & water filtration, air conditioning, solar, bathroom remodeling, design/build, energy efficient upgrades, generators, electrical, geothermal.

Contact information

3 Eisenhower Drive, Westbrook, ME 04092

https://www.pinestateservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed