Customized Plumbing and Heating

plumber, water heater installer, home remodeling contractor,

About us

Customized Plumbing and Heating believes that the customer comes first. No matter what you need from toilets to fixtures and everything in between. With an unparalleled attention to detail we will assure you that your project will be completed on time and within budget. With over a decade of professional experience and expertise behind us, you can count on us to treat you right. We appreciate your referral business and look forward to working with you soon. Remember, we fix where you go!

Business highlights

11 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.7238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.7
Showing 26-50 of 238 reviews

Sheri C.
07/2019
5.0
Friendly and Professional

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Kenneth R.
07/2019
5.0
Very satisfied. All business and no wasted time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$192

Gail T.
07/2019
5.0
job well done. Would hire again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,002

james L.
07/2019
4.0
Quick to get the repair I wanted done and very knowledgeable. No BS or added charges. They gave excellent advice and were very responsive to email questions as the process continued. I ve found it difficult to get plumbing services on an efficient basis and these guys were completely opposite. Will keep their card handy as long as I own a home in their service area.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicolette H.
07/2019
5.0
Job well done, came a day early!

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve F.
07/2019
5.0
On time arrival is always a great start. Thanks. Joe was prompt. He had the toilets he said he would. Was efficient, professional and friendly. I'd hire him again without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,300

Cheryl S.
06/2019
4.0
Joe arrived on time, was professional, and stated clearly what needed to be done to correct and repair. I felt the cost was reasonable for the work that was done.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Luara G.
06/2019
5.0
Joe was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Irene D.
06/2019
4.0
Friendly and capable

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Jim P.
06/2019
1.0
I can't speak to the quality of workmanship for this company, however the fact they called at 4:00PM the day before our appointment to cancel and their couldn't care less attitude I think speaks for itself. DO NOT HIRE THIS COMPANY.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


James R.
05/2019
5.0
Quick response to inquiry...estimate was same as final charge. Joe arrived on time, was competent, and completed project in timely manner. The scope of work was the change-out and upgrade of five toilets. I would highly recommend this company to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$975

Robert B.
05/2019
4.5
Joe called right after i submited my first inquiry, and gave an accurate phone estimate. He was easy to work with, punctual, and did a solid repair job. I would definitely call him for future work.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Kevin R.
05/2019
5.0
Joe did a fine job. Replaced my gas water heater within a couple of hours of first contacting him.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$1,175

Gennadiy C.
04/2019
5.0
Done in short time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judith M.
04/2019
5.0
I was called within 5 minutes of submitting my request. He was able to do the job that day. From start (submitting online) to finish it took only about 4 hours, that included the time to purchase the needed equipment. I would hire Joe again and recommend him to anyone in need of a plumber. Thanks for the service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,050

Scott G.
04/2019
5.0
Called first thing the next morning after the appointment was requested and set up a time that was convenient for both of us. Arrived on time and fixed this issue promptly. Great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter Y.
04/2019
5.0
He showed up on time on the scheduled day. Got straight to work was there for less than 2 hours and got the job done that another plumber didn't follow up on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan H.
03/2019
5.0
He was there when he said he would be. Did the job right away. I would hire him again in a heart beat. Susan Hanley Portland Maine

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$648

Alvin N.
03/2019
5.0
Great comunicator, reached out to me shortly after I submitted my request came within a week of my request it was not an emergency came on time had repair done in less than hour charged reasonable rate very courteous professional Will definitely call again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$110

Drusilla M.
02/2019
4.5
Joe came on day he said he would, was professional and explained what he needed to do. he will need to return to replace sprayer on faucet. I will be using him for all my plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$110

Debra K.
01/2019
2.5
Home Advisor did not tell Joe from Customized Plumbing and Heating about the appointment so I had to call to arrange an appointment. When I told him what was wrong with the sink, he seemed to know how to fix it. However, he came in the afternoon of the day we requested but 2 other people had no heat so they were a priority. I had no problem with that. He said that we probably needed a new faucet. So, we went out to buy a new faucet and we put it in.

Rating CategoryRating out of 5
quality
2.5
value
3.5
responsiveness
3.5

$125

Arthur B.
01/2019
5.0
very reasonable rates for quality service. I had two different leaks that made the repair more difficult to isolate. He did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$195

Peter G.
01/2019
4.5
Joe called me in a timely fashion, was professional, and finished the work quickly. He did need to return to fix an additional problem.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$175

Contact information

92 Puritan Drive, Westbrook, ME 04092


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
MS90013872
Trade License Locale
ME
Trade License Expiration
05/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber,
water heater installer,
home remodeling contractor,
drain cleaning company

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Customized Plumbing and Heating accepts the following forms of payment: CreditCard
No, Customized Plumbing and Heating does not offer free project estimates.
No, Customized Plumbing and Heating does not offer eco-friendly accreditations.
No, Customized Plumbing and Heating does not offer a senior discount.
No, Customized Plumbing and Heating does not offer emergency services.
No, Customized Plumbing and Heating does not offer warranties.

Contact information

92 Puritan Drive, Westbrook, ME 04092


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed