Customized Plumbing and Heating

plumber, water heater installer, home remodeling contractor,

About us

Customized Plumbing and Heating believes that the customer comes first. No matter what you need from toilets to fixtures and everything in between. With an unparalleled attention to detail we will assure you that your project will be completed on time and within budget. With over a decade of professional experience and expertise behind us, you can count on us to treat you right. We appreciate your referral business and look forward to working with you soon. Remember, we fix where you go!

Business highlights

11 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.7238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.7
Showing 201-225 of 238 reviews

Thomas H.
04/2016
5.0
Honest guy. He will repair if he can, not just come install a new fixture. Saved me some money. Reasonable rates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard W.
04/2016
5.0
Joe was very professional. Went right to work, and bill was reasonable. I would hire him again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary M.
04/2016
5.0
Dan went out of his way to stay clean and neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Jaime A.
04/2016
3.0
Major pluses: He showed up early which I really appreciate and fixed the leak which again I appreciate! Minor downfalls: He didn't seem friendly to my standards and when I questioned the cost.he said he didn't drive down there for nothing (which I understand) but it was WAAY more than I was expecting especially since he had it fixed in less than 10 minutes and it cost me $125!! Also he seemed to communicate better with my boyfriend than me and FOR ME that is a little bit of a flaw, but overall satisfied.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
2.0


Yvonne B.
04/2016
4.5
Prompt and courteous. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$100

Donna C.
03/2016
4.0
This was a simple replacement of parts in two toilet tanks. I was looking for a plumber who had lower rates than my previous plumber and the hourly rate I was quoted was the reason I chose this company. I liked Joe a lot and he did the job quickly, thoroughly and well. However, the amount he charged me ended up being over twice what I was quoted, for less than an hour's work, so I felt misled! I might use Joe again just because he was so pleasant, but I would have to pin him down about cost beforehand.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Julie M.
03/2016
5.0
Joe diagnosed the issue and fixed it quickly. Very fast and efficient service. Will definitely call on him again when needed.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$260

Ellen M.
03/2016
4.5
I appreciated the fact that I was able to schedule on line, was called to confirm the appointment by phone and the replacement was done quickly and easily. Very solid service and the time it took as even shorter than expected. I would use their services again and have recommended him to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$100

Lucia C.
02/2016
3.5
Frozen pipes on a holiday. Quick response to my request. Would use again.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Jennifer M.
02/2016
3.0
N/a

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.5

Yes, I recommend this pro

Katherine P.
02/2016
5.0
Joe did a fantastic job installing my replacement tub. As well as doing the task well, he was easy to communicate with, friendly, professional, on time and clear about what I could expect during the project, as well as the price when complete. Thanks Joe!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William P.
02/2016
5.0
Great experience-have already signed him up for other projects

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$235

Bernie H.
02/2016
5.0
Called right back when I made first contact; appeared right on time; did the work quickly and professionally. No muss, no fuss. A good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Leroy H.
02/2016
5.0
Professional, on time, excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Ruth S.
01/2016
5.0
We needed a tub installed fast. Joe helped us find what we wanted and put it in before we had a major problem. I would definitely call him again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$2,500

Teresa B.
01/2016
5.0
He called me right back when I made the first contact and was able to come out the following day. Even got here early and waited for my husband to return home. We will definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$115

CHUCK F.
12/2015
5.0
After not being able to get the plumber who initially took everything apart during the remodel, I found Joe. He came the very next day and took care of everything! Now we can finally use our master bath after 2 months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

Angela D.
12/2015
5.0
Another plumber stood us up, at a really bad time. Contractors were scheduled to come in and finish the two bathrooms where the sink and toilette were to be installed. We were stuck. I called Joe at noon and Joe, who happened to be working in the neighborhood, was over to look at the scope of the project within 15 minutes. He began work at 8:00 AM the next morning as the painters arrived, and was done with his work by 10:30 AM. Job well done, in spite of all of the complications of a 115 year old house, and use of antique sink and faucets. Clean up was solid. This man is prompt, friendly, efficient, trustworthy, knowledgeable, and does excellent work. We have found our trusted plumber finally!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$340

Kim E.
12/2015
5.0
Arrived on time and installed a new toilet and sink in less time than I thought it would take. The price was fair and the work performed was great. I will use this business again and I recommend them to anyone who needs plumbing or heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,389

lois p.
12/2015
5.0
Prompt, & efficient....INSTALLED FAUCETS IN KITCHEN & BATHROOM RAN INTO A PROBLEM WITH TRAP WHICH HE QUICKLY FIXED..... PRICING FOR HIS LABOR VERY FAIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

92 Puritan Drive, Westbrook, ME 04092


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
MS90013872
Trade License Locale
ME
Trade License Expiration
05/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber,
water heater installer,
home remodeling contractor,
drain cleaning company

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Customized Plumbing and Heating accepts the following forms of payment: CreditCard
No, Customized Plumbing and Heating does not offer free project estimates.
No, Customized Plumbing and Heating does not offer eco-friendly accreditations.
No, Customized Plumbing and Heating does not offer a senior discount.
No, Customized Plumbing and Heating does not offer emergency services.
No, Customized Plumbing and Heating does not offer warranties.

Contact information

92 Puritan Drive, Westbrook, ME 04092


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed