Customized Plumbing and Heating

plumber, water heater installer, home remodeling contractor,

About us

Customized Plumbing and Heating believes that the customer comes first. No matter what you need from toilets to fixtures and everything in between. With an unparalleled attention to detail we will assure you that your project will be completed on time and within budget. With over a decade of professional experience and expertise behind us, you can count on us to treat you right. We appreciate your referral business and look forward to working with you soon. Remember, we fix where you go!

Business highlights

11 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.7238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.7
Showing 101-125 of 238 reviews

Craig W.
12/2017
2.0
He knew he was installing a dishwasher, he could have saved us both some time. Customized Plumbing went out to buy the drain hose and charged me for the time, but as it turned out he did NOT buy a new hose, but used an old hose from a previous installation. Online manual had suggested hose was kinked and that was why it was not working. Joseph said it must be the problem of the dishwasher. Another appliance repairman came out and said that the hose WAS kinked, and that is what was causing the problem. Homeowner purchased the hose himself and installed himself and dishwasher is now working perfectly.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
2.0

$135

donald d.
12/2017
3.5
hHE WAS HERE AT THE TIME THE WE MADE THE APPOINTMENT FOR. HIS WORK WAS NEAT AND CLEAN.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$140

Bernard W.
12/2017
5.0
great fast service great guy great at communicating appointment. Even takes Credit cards

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

lois p.
12/2017
5.0
quick to respond, efficient and very pleasant

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

brad S.
11/2017
2.5
While his work quality was fine and his availability was convenient I did not think it was fair that he charged me the $25 fee he gets charged from Home Advisors (a fee I was never aware businesses were charged). He gets business from Home Advisors and that is a fee he should incur as a way of advertising himself. In a way he is benefiting twice - from xharging me and fetting he publicity. So, I will not use him again and. probably bot Home Advisors again for not divulging this fee.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
3.0


Anne H.
11/2017
4.5
Contractor contacted me quickly and was on time for the appointment we arranged. He was honest and informative and suggested some things for me to keep an eye on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Bill L.
11/2017
5.0
I called at 10am and he showed up at noon. Amazing!! Walked me through everything and what he could do. Very informative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve C.
11/2017
5.0
Joe was very professional. Did all the work quickly and with good quality workmanship. Cleaned up after. Good value . Highly recommended - will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

Paul L.
11/2017
5.0
Joe was friendly, professional and reviewed with us what repairs were needed. We're more than satisfied with both the cost and the work. We certainly will call him for future plumbing projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Ryan D.
11/2017
5.0
Our first appointment did not workout do to an emergency. However I was followed up with to reschedule and the service and professionalism was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Melissa N.
10/2017
5.0
Prompt, explained job and what he would do to perform repairs. Neat. Quick.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

David M.
10/2017
5.0
Came within 1 hour. Did in 45 minutes what another plumber said could not be done without major disruption to the building’s water system, when all he had to do was turn a shutoff valve under the sink. Extremely pleasant. Can I give 10 stars?

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Daniel G.
10/2017
3.5
.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$150

Gregory S.
09/2017
4.0
Nice guy, got part I needed and returned 2 days later as promised to install

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Allyssa D.
09/2017
5.0
This is my second time hiring Joe. He replaced the faucet in my bathroom and it looks great! Quality work at a reasonable price. I will definitely hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary B.
09/2017
0.5
he was not very professional. swore when things didn't go right. Left lights on, etc. He didn't seem very happy doing the job like it was a bother to him. After saying that I think the workmanship was good.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
0.5

$200

Mela H.
08/2017
5.0
Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard N.
08/2017
5.0
Extremely satisfied with the prompt response to initial phone call. Joe showed up when he said he would, identified the problem, offered a solution and got the work done in a timely manner. Very professional and personable man. Left the work area clean. Very fair price and great work. I highly recommend them and would not hesitate to contact this company again in the future for any plumbing/heating needs. Totally satisfied!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$145

Jen Q.
08/2017
5.0
They responded quickly, called to confirm, and showed up on time. Their prices are fair and they are very nice and professional. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen B.
08/2017
5.0
GOT IT DONE AND CAME EARLY AFTER HE CALLED TO GET EVERYTHING WE NEEDED. IT WAS GREAT TO GET THE JOB DONE AFTER 5 MONTHS OF TRYING WITH PLUMBERS IN MY AREA.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$1,050

Timothy H.
07/2017
5.0
Very professional and thorough. Definitely would hire again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

92 Puritan Drive, Westbrook, ME 04092


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
MS90013872
Trade License Locale
ME
Trade License Expiration
05/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber,
water heater installer,
home remodeling contractor,
drain cleaning company

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Customized Plumbing and Heating accepts the following forms of payment: CreditCard
No, Customized Plumbing and Heating does not offer free project estimates.
No, Customized Plumbing and Heating does not offer eco-friendly accreditations.
No, Customized Plumbing and Heating does not offer a senior discount.
No, Customized Plumbing and Heating does not offer emergency services.
No, Customized Plumbing and Heating does not offer warranties.

Contact information

92 Puritan Drive, Westbrook, ME 04092


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed