R & B ELECTRONICS

I took my computer in because it wouldn't boot after some windows updates were installed. I didn't have anything to copy my files to otherwise I would have reloaded it myself. This was on Nov 2. I took it to R&B because they were the only ones open on the weekend. I told him what I had done and what I thought needed to be done and what files I needed saved. He told me it should be ready on Thursday the 7th. On Thursday, I went into the store and he told me that the operating system would have to be reloaded and asked me which files I wanted saved. I told him again and he said it would be ready Saturday, the 9th. I went there Saturday and got there at 1pm and they were closed, even though their hours were supposed to be open until 2pm. I went back the following Wednesday at 4:30pm and they were closed, even though they were supposed to be open until 5pm, with a sign saying they would be closed from the 14th to the 24th. I finally had my wife pick it up on the 26th. My problem is that I left messages that were never returned. He never answers his phone or returns calls. His work is good and what I would have done myself, but he's unresponsive and the store hours obviously aren't what are stated on the door. I had a need for my computer and went far longer than I wanted to without it.