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Advance 1 Cleaning Services Inc

Carpet Cleaning, House Cleaning, Floor Cleaning and Waxing,

About us

Additional email - advance1@advance1clean.com. Additional address - PO Box 581, Waterville, ME 04903. Additional DBA - Advance 1.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial repair, installation & cleaning of carpet, upholstery, fabric, water damage restoration, mold remediation, odor control, structural drying, fire & smoke, dry ice remediation and air scrubbers, water removal & window.

Services we don't offer

Weekly maid service for residential homes.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.921 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
14%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-21 of 21 reviews

Audrey J.
07/2016
5.0
carpet cleaners
  + -1 more
Wow! This establishment is da bomb! In a great way of course! I called them after lots of frustration looking for a company to do this. Finally, I decided to check out Angie's list! There was Advanced 1 Cleaning! I called and amazingly they were able to come that very same day! Previous tenants were quite messy and the carpet was soiled badly. Had tried the "store" type carpet cleaners and it barely touched the stain. They remarkably were able to get most of the years grime out! I will definitely be calling them again! My apologies for not doing this review much sooner....don't hesitate to call...you won't be disappointed!!!
Description of Work: Stairwell carpet cleaning in small apartment building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Advance 1 Cleaning Services Inc
Thank you so much, we value all our customers and appreciate your business!

David S.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Advance 1 Cleaning Services Inc
Thank you very much!

Gina T.
03/2016
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: I'm not sure about using them, again. They seemed too speedy to be effective, and spots they treated reappeared within weeks. To be fair, my carpets are not in near new condition, but I felt like the cleaning did not do much good. Everything looked grubby again, very soon after.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Advance 1 Cleaning Services Inc
Thank you [Member Name Removed], I hope we can service you again and make the quality of service better!

Ted W.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Advance 1 Cleaning Services Inc
Thank you!!

Lesley F.
07/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Great! Just wonderful to work with A1again. Steve rocks!
Description of Work: Rug cleaning, bathroom and kitchen cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Advance 1 Cleaning Services Inc
Thank you [Member Name Removed], we appreciate it!!

Mary Q.
06/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Steamed cleaned living room and hall. Did the same on carpet in sun room. Also applied scouthguard (spelled wrong) |

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Advance 1 Cleaning Services Inc
Thank you [Member Name Removed]! If you utilize our service again be sure to ask about our 3 Room Coupon, we always try to offer the most competitive prices!

Cynthia D.
06/2015
5.0
carpet cleaners
  + -1 more
They arrived on time, where efficient in getting all rugs cleaned. There was a mix up on what was quoted at the time the appointment was made to what they told my daughter upon arrival. A quick phone call to the office and all was straightened out. Office staff are very attentive and follow thru with what they tell you they are going to do.
Description of Work: Cleaned 3 carpets and halway

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$332

Response from Advance 1 Cleaning Services Inc
We are so happy to hear this, thank you!

Frances W.
06/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned a disgusting rug. Could not save it but we were able to work in the space until ready to replace rug. Year of service was probably 2009. If these are the same people, they did the best they could under the circumstances.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Advance 1 Cleaning Services Inc
Thank you!

Lisa B.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: This company was extremely professional, careful, and eager to please. I would recommend Advance 1 Cleaning they were top-notch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Advance 1 Cleaning Services Inc
Thank you!!

Mary V.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet Cleaning - The job was done very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Response from Advance 1 Cleaning Services Inc
Thank you, we are happy to help!!

David F.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned and dried a large, wool area rug and several smaller ones. |I set this appointment up over the phone from another state after reviewing Angies list. Advance was very professional over the phone and in the work they did. They were very respectful of my aunt and made sure everything was right before the left. My Aunt was very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Advance 1 Cleaning Services Inc
Thank you very much!

Wendy S.
10/2014
5.0
carpet cleaners, house cleaning
  + 0 more
.
Description of Work: cleaned 3 bedrooms, a hallway and 3 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marci D.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 740 sqft and applied Scotchgard

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Advance 1 Cleaning Services Inc
Thank you!

Shelley M.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were very professional and did a great job. The person that lived there was a very heavy smoker and hoarder and kept it closed up. So you can imagine what it looked and smelled like! Place was very yellow and sticky. They got most of the yellow off, I was surprised how well it came out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Advance 1 Cleaning Services Inc
Thank you very much, it is not easy to clean the nicotine but we are happy we could help!

Karen T.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Excellent carpet and upholstery cleaning. Very professional and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Advance 1 Cleaning Services Inc
We are so happy to hear this thank you!

Mary Beth D.
07/2013
5.0
carpet cleaners
  + -1 more
Very punctual. In fact they were able to come earlier in the day and called ahead for permission. Professional, courteous, and efficient.
Description of Work: Cleaned carpets in 3 BR and 2 area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Advance 1 Cleaning Services Inc
Thank you so much, we love what we do!

Marge W.
10/2012
5.0
carpet cleaners
  + -1 more
Description of Work: I HAD GOTTEN A NEW PUPPY AND WENT TO BED WITH THE PUPPY IN MY BEDROOM WITH ME. I HAD ADDED ADDITIONAL TREATS TO HIS FOOD WHICH DIDN'T AGREE WITH HIM AND HIS DIGESTIVE TRACT HAD GOTTEN MESSED UP. HE MADE QUITE A MESS IN THE BEDROOM. AFTER THEY CLEANED UP THE MESS THE CARPET LOOKED AND SMELLED BRAND NEW. THEY WERE EXTREMELY NICE PEOPLE. A PLEASURE TO DO BUSINESS WITH.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Advance 1 Cleaning Services Inc
We are so happy we could help! New puppies are bound to have accidents.. but they are always cute!!

Patricia D.
08/2012
4.0
house cleaning, floor cleaning, window cleaning
  + 1 more
They arrived right on time, and did a great job overall, but missed a few spots (behind the grill for example)
Description of Work: I had financed a general store that failed, so when I got it back it had a year's worth of grease and grime including a commercial hood that had never been cleaned. Thus I didn't want to hire a local person, who might not know how to handle all that. They came with 7 people and worked on it all day. They cleaned it inside and out, power-washing the outside of the building and cleaning the freezers and fryolators, too.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Advance 1 Cleaning Services Inc
Thank you very much for the feedback. We always discuss the good and bad with the technicians in order to keep improving our services!

Kathleen L.
05/2012
5.0
floor cleaning, house cleaning
  + 0 more
Called Advance 1 on May 14th to see if they could clean on the 16th. I needed them to clean 5 very dirty, dusty and soot stained rooms in an old Farmhouse. Advance 1 accomodated me with the short notice. At promptly 8am three workers arrived to clean. They were very professional and worked well together. I was very impressed with the results and level of professionalism of the women. It took less time to clean than anticipated and the final bill was almost 300.00 below the quote.
Description of Work: it helps to get rid of any clutter first.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$576

Response from Advance 1 Cleaning Services Inc
Thank you, we are happy to hear this!!

Debbie R.
02/2012
5.0
carpet cleaners
  + -1 more
I've used them for years and they do a fabulous job. I have them come twice a year. Their prices are very reasonable and very professional. They always do a follow-up call after a couple of days to make sure I was satisfied with the job.
Description of Work: None given.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Response from Advance 1 Cleaning Services Inc
Thank you for your continued business, it is much appreciated!

Brenda O.
12/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We had a fire 18 years ago and they were the ones that the insurance company used to come in and de-smoke the house and clean everything. They did a really fantastic job. They cleaned a carpet that was sitting outside and it looked really bad and I thought I was going to have to take it to the dump. They cleaned it and it looked brand new. It was amazing because I thought the thing was going to the dump. They do a super job. Every time I have been ready to change my carpets, I have them come and I have new carpets again and I don't have to buy another one. They have also done a great job with any upholstery I've had them do. I've used two other companies that had a special and might have cost a little less. Their price is competitive and fair. Their quality is excellent. If they are going to be 15 minutes early or late, they call. I use them twice a year.
Description of Work: I used Advance 1 for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Advance 1 Cleaning Services Inc
Thank you very much for the wonderful review! We value our customers and appreciate your business!

    Contact information

    57 Water St, Waterville, ME 04901

    www.advance1clean.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    House Cleaning,
    Floor Cleaning and Waxing,
    Window Cleaning,
    Upholstery Cleaning,
    Mold Testing & Remediation,
    Water & Smoke Damage,
    Drapery Cleaning

    FAQ

    Advance 1 Cleaning Services Inc is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Saturday: 8:00 AM - 12:00 PM

    Advance 1 Cleaning Services Inc accepts the following forms of payment: Check,MasterCard,Visa
    No, Advance 1 Cleaning Services Inc does not offer free project estimates.
    No, Advance 1 Cleaning Services Inc does not offer eco-friendly accreditations.
    No, Advance 1 Cleaning Services Inc does not offer a senior discount.
    Yes, Advance 1 Cleaning Services Inc offers emergency services.
    No, Advance 1 Cleaning Services Inc does not offer warranties.
    Advance 1 Cleaning Services Inc offers the following services: Residential and commercial repair, installation & cleaning of carpet, upholstery, fabric, water damage restoration, mold remediation, odor control, structural drying, fire & smoke, dry ice remediation and air scrubbers, water removal & window.
    Weekly maid service for residential homes.

    Contact information

    57 Water St, Waterville, ME 04901

    www.advance1clean.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    8:00 AM - 12:00 PM