Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Magic Carpet Cleaning & Restoration Inc

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Magic Carpet Cleaning & Restoration in South Portland, Maine doesn’t just specialize in carpet cleaning; we are also certified water damage restoration specialists. We are a local company based out of South Portland Maine serving the entire Southern Maine area including Portland, Cape Elizabeth, Scarborough, Saco, Falmouth, Cumberland, and Biddeford. Magic Carpet Cleaning & Restoration service technicians are IICRC certified water restoration technicians. Our technicians are courteous and professional, and are equipped with state of the art cleaning and restoration tools. We pride ourselves on being the very best in the business, and look forward to working with you!

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & upholstery cleaning, scotchgard protector, oriental & area rug cleaning , tile & grout cleaning/sealing, water restoration, mold remediation, Fire Damage, natural stone honing, polishing, sealing, power washing, carpet binding, mattress & box spring cleaning, bio-hazard cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.744 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
5%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 44 reviews

Ken A.
02/2021
5.0
Magic Carpet was called in after a faulty construction project damaged 25' of our roof line resulting in water damage to the insulation and wall board in my ceiling and walls. It was literally raining into my home on Christmas morning! The company was fast, knowledgeable and very professional. All wet insulation and materials were removed and surrounding areas tested for moisture issues. Everything was then professionally dried out with mold remediation procedures performed. Dan was very through and worked through the stress and mess; we have every confidence in their work. We highly recommend this company for disaster restoration as well as other services.
Description of Work: Water Damage Remediation - Private Residence

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Carpet Cleaning & Restoration Inc
It was our pleasure to help you and your wife as much as we could. The damage you sustained was from gross negligence on the part of that property management company. Our hope for you both is that you get it not only restored and the issues resolved, and the company owns up to what they did and pays you for all of the bills you've incurred as a result. We are glad to be partners with you, and look forward to possibly helping you again with any of your cleaning needs. Best wishes from all of us at MagicCCR

Mary M.
10/2019
5.0
carpet cleaners
  + -1 more
They came to pick up carpets same day, brought back a week later. And less then original quote! I would highly recommend them.
Description of Work: Area carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$286

Response from Magic Carpet Cleaning & Restoration Inc
[Member Name Removed], We thank you for becoming a part of our Magic Carpet family. It is customers like you that make what we do to gratifying. We look forward to the next time we can help you with any of your needs be it for cleaning rugs, carpets and upholstery even the tile & grout. Warmest Regards, All of the Magic Carpet Team!

Susan W.
03/2018
5.0
carpet cleaners
  + -1 more
Magic carpet did an awesome job cleaning our 20 year old carpets. Although we plan on replacing them, we decided to clean them one more time before replacing them. When Todd arrived, I was immediately comfortable with him. Although my carpets are old, he took the time to clean them thoroughly. My carpets look great. I will hire them again and recommend them to friends and co-workers when they are looking for this service.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Carpet Cleaning & Restoration Inc
[Member Name Removed], What an amazing testimony to our company and our certified technicians. We strive to have that level of excellence in all we do. It's so amazing that you could save some money just by having them cleaned. We appreciate you and sharing your experience with your friends and co-workers is wonderful. We thank you and look forward to our next cleaning! Kind Regards, All of the Magic Carpet Team!

ALLISON S.
11/2017
5.0
oriental rug cleaning
  + -1 more
After returning from a 3 week vacation, we walked into a laundry room under water and buckled hardwood floors throughout our whole downstairs. Magic Carpet arrived at our house within 1 hour of our call. They immediately set up a suction system on the flooring to try to dry it out. Within two days it was obvious the flooring needed to be replaced. They wasted no time ripping out all the affected flooring and set up industrial fans for days to reduce the risk of mold growing. In order to remove the flooring under our china cabinet, they moved out the china to move the cabinet and set the china back in the cabinet in its original position. I can only imagine the mess it must have been during demolition of the floors. This was done while we were away for a few days and when we returned there was no mess left at all. Each day they checked the condition of the floors and made sure we were okay. They even made a special trip to our house so provide us with access to our washer and dryer. Dan, Stephanie, Sue, and Joe could not have been more responsive or nicer. There are not enough words of gratitude to express my satisfaction with their commitment, professionalism and work ethic.
Description of Work: Laundry room tile, drywall, molding and hardwood flooring had to be demolished due to water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth H.
01/2017
5.0
upholstery cleaning
  + -1 more
Perfect! Very professional and reasonably priced.
Description of Work: Cleaned upholstered seat cushions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21

Judith C.
04/2016
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Having used the services of Magic Carpet over the last several years, I had NO hesitation calling them. The firm is capable of a multitude of home-related "cleaning" including water damage restoration on site. Although I have not had the need for heavy duty work, I would certainly call Magic Carpet for it/ Everything about this company is superb, including the personnel and owners. For the record, I should state that I am not a relation.
Description of Work: Provider removed cushions, pillows, and area rugs. Spot cleaned one large rug onsite. My condo is on high, condo floor. It was too windy to raise the equipment so the professional suggested removing what could be taken at the time. He returned them a few days later and cleaned the sofa and loveseat frames with a smaller machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

dale P.
12/2015
5.0
carpet installation, carpet cleaners, oriental rug cleaning
  + 1 more
everything went smoothly. provider was able to recommend someone to install the carpet on my stairs which also went well
Description of Work: picked up, cleaned, and delivered oriental rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Lola L.
06/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I couldn't be more pleased. Tony did a great job and was very pleasant and professional. Magic Carpet will be my go-to people in the future. Great job!
Description of Work: Cleaned wall to wall cRpeting in bedroom and dressing room and 4 aea rugs in living room. Also cleaned upholstery on side chairs and 8 dining room chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jeffrey T.
09/2014
1.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Buyers beware Duncan the employee is real good at up selling his jobs the major problem is that he does not meet his estimated time so all jobs cost me double. Jeff the owner follows up with that we dont do that work that duncan sells. My carpets were clean but not disinfected like Duncan Told me they were. I had them steam clean the tile for extra money but was told by my new tenants that the job was subpar and they did not move the washer & dryer to clean the tile under them.( I paid for a square foot charge). They were suppose to clean the yard of items left by other tenant. but filled the dumpster too high with large items on top instead of putting large items in first which made the dumpster not able to go over the road. This job cost me 4 times the price quoted by Duncan and he refused to go back and clean up what he forgot to do the first time. I am very unhappy with the service and I am seeking to dispute charges with my credit card company
Description of Work: Clean carpet and house and yard clean

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$200

Response from Magic Carpet Cleaning & Restoration Inc
Hello [removed member name], You have the wrong company. We do not have an employee named Dunkin and the owners name is Joe. We are also out of Maine. I think you are probably referring to a company in Maryland? Sorry for your bad experience.

Alan S.
08/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Service person arrived on time, and provided a detail estimate. Started right to work, and worked continuously until work completed. Excellent outcome!
Description of Work: Provider cleaned all wall to wall carpets in 4 bedrooms, 1 hall, and 1 flight of stairs. Also cleaned a sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Peter D.
06/2014
4.0
carpet cleaners
  + -1 more
The company did a great job with the cleaning but it took nearly 2 weeks longer than expected and I had to call to check in with them multiple times to see when the job would be finished.
Description of Work: Area Rug Cleaninf

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$80

Dr Floyd H.
01/2014
5.0
carpet cleaners
  + -1 more
Explained the process & cost. Excellent cleaning. Moisture extraction could have been higher. All in all a very good job.
Description of Work: Cleaned Carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.55

Steve D.
12/2013
5.0
carpet cleaners
  + -1 more
cleaned the carpets- did an excellent job. Very happy and would use again...
Description of Work: I used Magic Carpet Cleaning & Restoration Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John L.
10/2013
5.0
carpet cleaners
  + -1 more
Very friendly and performed a great job! We will not hesitate to call them again and to mention them to our neighbors, as well.
Description of Work: Cleaned our carpets on the stairwell and upstairs hallway. Also, spot cleaned the office and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Jean S.
09/2013
5.0
oriental rug cleaning
  + -1 more
Easy, simple, and economical. I called for information, they picked up the rugs the same morning, gave an estimate on the spot, and delivered the rugs before their estimate of a delivery date. We had stewed over these rugs for weeks, and the solution was provided with no hassle.
Description of Work: Cleaned and deodorized one very old, large oriental rug. Cleaned and cut to fit another larger oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Janet H.
09/2013
5.0
carpet cleaners
  + -1 more
Arrived on time and did the work with a professional attitude. Ended up paying less than the original estimate once he arrived on site and measured the rooms.
Description of Work: Cleaned carpet in bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Rick C.
09/2013
4.0
carpet cleaners
  + -1 more
The person who picked up and delivered the rug was running 1+ hour late on both occasions. My wife asked Magic Carpet to WRAP the rug, since we were moving across the country and they neglected to do so. They only rolled up the rug and fastened with 3 thin nylon ties. When we get to the West Coast we'll see how well they cleaned the rug.
Description of Work: Cleaned one wool rug

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$130

Brenda K.
08/2013
1.0
carpet cleaners
  + -1 more
I decided not to use them because they would not give the 10% off as advertised on Angie's List.
Description of Work: Magic Carpet would not honor the 10% off coupon for Angie's list. The rate was quoted at $90. When I said i had a 10% off coupon for Angie's List, I was told the minimum charge would be $85 regardless of the coupon, which is not stated on Angie's List.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$90

Response from Magic Carpet Cleaning & Restoration Inc
Dear (removed member name), I am so sorry that you decided not to use Magic Carpet. Angies List was given an email to state that the 10% off is not to be combined with other offers and minimum charges apply. Our average job is usually around $250 for residentials so its never been a problem. We simply lose money if we have our technicians setting up, cleaning, and breaking down at a job for less than $85.00. I am sorry we were unable to show you the quality of work that you would have received.

Christopher R.
08/2013
5.0
carpet cleaners
  + -1 more
My mother's condo was in desperate need of getting carpets cleaned. Several badly stained areas. Cleaning was long overdue. They almost looked new after Magic Carpet was finished with them.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248.57

Ellen H.
07/2013
5.0
carpet cleaners
  + -1 more
It went exactly as described: they looked at the carpet when I brought it in, discussed with me what I wanted done, described their process, and told me how long it would take. They were quick - it was done in 4-5 days - and called me to pick it up. Flawless transaction.
Description of Work: Cleaned, rolled and wrapped a silk 6x9 rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Mary Lynn E.
05/2013
5.0
carpet cleaners
  + -1 more
They were terrific and the carpets never looked better.
Description of Work: We had pet "issues" on wool oriental rugs. Needed them cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

DEBORAH P.
02/2013
5.0
carpet cleaners
  + -1 more
They did a great job cleaning a number of small area rugs and repairing one where a dog chewed the corner. I can't even tell which corner it was!
Description of Work: Cleaning and repairing small area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Magic Carpet Cleaning & Restoration Inc
Thank you (deleted member name) for the great review!! We are so glad you were completely satisfied!

Susan H.
01/2013
5.0
carpet cleaners
  + -1 more
The carpet is oatmeal colored and had a terrible stain, that judging from the number of store products in the cupboards when I bought the house, had been there for some time and resisted every attempt to remove it. The people from Magic Carpet were great - and the stain seems to be gone (though I do understand that if it had seeped into the hardwood floor below, the stain could reappear over time.) I was able to schedule them to come in a short time frame - even on a holiday - and they even called on the morning of the appointment to say they could get there a little earlier if that was all right with me (which it was.) They did a great job and I could not be more pleased. I only gave them a Good on the price, as I had to pay the minimum amount even though the room and rug were small - but they were willing to do more to use the time, I just had no more carpets to be done! All in all, I was more than happy with the job they did.
Description of Work: I had Magic Carpet come to clean one very stained wall to wall carpet. They pretreated the stain and then did the entire carpet - and it was a vast improvement!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Magic Carpet Cleaning & Restoration Inc
Dear [removed member name], Thank you very much for the great review. I always appreciate feedback so we can always improve to keep our clients happy,

Chantal W.
11/2012
4.0
carpet cleaners
  + -1 more
Magic Carpet cleaned the carpets and called us within the month to say they were finished. We were satisfied with the results.
Description of Work: We had two area rugs that needed to be cleaned. I called Magic Carpet, they gave me a quote, and I dropped off the carpets. The carpets are about 15 years old and were moderately dirty, with few visible stains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

christopher K.
11/2012
5.0
carpet cleaners
  + -1 more
The technician was running late, but called me ahead of time with a new ETA, then beat it. He walked through the apartment with me, gave me a free written estimate of cost. When I agreed to have him do the work, he immediately took my payment, stating I could stay if I wanted to or he could call me when its done to come back and lock up. I chose to leave, he called my in approximately 90 minutes, the work looked great, he even left some booties so I wouldn't mess it up on my final inspection.
Description of Work: I had moved out of an apartment, as per the lease I needed the carpets cleaned before I left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250
    • 1(current)
    • 2

Contact information

623 Main St, South Portland, ME 04106

http://www.MagicCCR.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Pressure Washing,
Carpet Sales and Installation,
Biohazard Remediation,
Mold Testing & Remediation,
Buffing and Polishing,
Water & Smoke Damage,
Drapery Cleaning

FAQ

Magic Carpet Cleaning & Restoration Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 10:00 AM - 2:00 PM

Magic Carpet Cleaning & Restoration Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Magic Carpet Cleaning & Restoration Inc offers free project estimates.
Yes, Magic Carpet Cleaning & Restoration Inc offers eco-friendly accreditations.
Yes, Magic Carpet Cleaning & Restoration Inc offers a 10% senior discount.
Yes, Magic Carpet Cleaning & Restoration Inc offers emergency services.
Yes, Magic Carpet Cleaning & Restoration Inc offers warranties.
Magic Carpet Cleaning & Restoration Inc offers the following services: Carpet & upholstery cleaning, scotchgard protector, oriental & area rug cleaning , tile & grout cleaning/sealing, water restoration, mold remediation, Fire Damage, natural stone honing, polishing, sealing, power washing, carpet binding, mattress & box spring cleaning, bio-hazard cleaning

Contact information

623 Main St, South Portland, ME 04106

http://www.MagicCCR.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
10:00 AM - 2:00 PM