Zoom Drain New England

Drain Cleaning, Sewer Cleaning, Plumbing,

About us

ZOOM DRAIN provides sewer and drain cleaning and repairs throughout Southern and Central Maine. Our team of professionals focus on providing you with safe & proven solutions, fast turnaround times and a 30-day satisfaction guarantee. We are available 24/7/365 so call ZOOM DRAIN today to schedule an appointment! We offer Residential and Commercial: Drain Cleaning; Drain Installation; Ejector Pump Installation & Replacement; Grease Trap Pumping; Pump Pit Repair; Sewer Line Installation & Replacement; Sump Pump Installation; Sewer Services; Sump Pump Repair; Garbage Disposal Repair; Ejector Pump Repair; Pump Pit Installation & Replacement; Sewer Line Hydro-jetting; Sewer Line Repair; Toilet Repair; Sewer & Drain Inspections

Business highlights

21 years of trusted experience
Emergency Services Offered
Eco Friendly

Services we offer

Residential, commercial, industrial, municipal sanitary & storm lines, sinks, bathtubs, shower drains, floor drains, roof drains & septic tank lines, sump pumps, cleaned, televised inspection, repaired and frozen pipes thawed, trenchless technologies, remote access televising, high velocity jetting, locating, and catch basin cleaning.

Services we don't offer

Above ground plumbing work and water service repairs, septic pumping. However we do work with most the plumbers and septic pumping companies in the area and would be pleased to recommend the right company for your job.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
7%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 26-41 of 41 reviews

Steve T.
07/2019
5.0
drain cleaning
  + -1 more
Very well done in both cases.
Description of Work: Camera survey of sewer line after clog removal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger R.
05/2016
5.0
drain cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Guy S.
01/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Snaked out one drain. Very quick to get here but thought it was pricey

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kevin K.
12/2015
5.0
drain cleaning, drain pipe, plumbing, sewer cleaning
  + 2 more
unknown
Description of Work: checked for clogging in toilets--determined it was system design issue with narrow drain pipes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dale and Timothy H.
09/2015
4.0
drain cleaning
  + -1 more
unknown
Description of Work: It was a little pricey.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marjorie W.
04/2015
3.0
sewer cleaning
  + -1 more
The price was ridiculous.
Description of Work: EcoClean the Sewer & Drain Specialist was supposed to clean out some roots at the end of the sewer line.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$400

Response from Zoom Drain New England
[Member name removed], we are sorry that you were displeased with the price. I see that the review was taken by phone this April 2015 and we actually performed the work for you back in September of 2014. As a reminder we had to cut off and replace a clean out cap then we cabled the main sanitary and removed roots from the line, at which point you had us televise your sewer line to check the condition of the line and finally had us perform a Root-X treatment on your sewer line to inhibit the root growth. Please remember no work was performed without your direct approval before hand. I hope that you will reconsider and revise your review of us after realizing the amount of work we performed at your house at your request and approval.

susan M.
06/2014
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Great people to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

DENNIS R.
01/2014
5.0
sewer cleaning, drain cleaning
  + 0 more
.
Description of Work: Eco Clean is very reputable and professional in my opinion. They have done the same work for me three years in a row (annual servicing). The situation is that my sewer drain is an older clay pipe and vegitation roots get in there and clog it up. After having it augured out, eco-clean has put a chemical treatment in each spring to keep the problem from coming back.
Rating CategoryRating out of 5
Yes, I recommend this pro

PAMELA K.
12/2013
5.0
sewer cleaning, drain cleaning
  + 0 more
unknown
Description of Work: We had a clogged drain that was clogged with a baby wipe. They responded on the Saturday over Labor Day weekend. They were quick to respond, professional, and cleaned up after themselves. They did an excellent job!
Rating CategoryRating out of 5
Yes, I recommend this pro

John S.
12/2013
5.0
drain cleaning
  + -1 more
.
Description of Work: unpluged main drain

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$270

Response from Zoom Drain New England
(removed member name)- I can not find you or your address in our system. Are you sure that we were the company that performed the work for you? If, so could this work of been performed at a different address and under a different name? Customer satisfaction is our top priority and I was trying to review the work performed to see if we could do anything for you. Please check your records to confirm that we were the company that provided service for you. Our system allows us to search by numerous fields including name and address, unfortunately neither your name or address are being found in our system.

Max R.
02/2013
4.0
sewer cleaning
  + -1 more
On the positive side EcoClean the Sewer & Drain Specialist were quick to respond. On the negative side they left a little bit of a mess and it seemed expensive, but that was probably the going rate. I might use them again in the future, I am not sure.
Description of Work: I used EcoClean the Sewer & Drain Specialist. They cleared a main line.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Zoom Drain New England
Thank you for the opportunity to solve your sewer line issues. I am glad the technicians were able to sove your problem in an effcient manner. I apologize for the little bit of a mess they left and have spoken to them about this. It is our comment to our customers to do the best work possible including cleaning up any mess that we are responsible for. Thank you again, Greg Goan EcoClean The Sewer & Drain Specialist

janine H.
01/2013
4.0
drain cleaning
  + -1 more
showed up when scheduled, knowledgeable about the work and fixed the problem. Eco clean fixed the problem in 30 min or less. he snaked the drain from house to street all for $350.00. I have a trap with easy access. He did try to up sell the project (an extra $100.00) said i need a camera with video to see more. I declined. that's a lot of money for 30 min of work.
Description of Work: friendly, knowledgeable, fast, and expensive.
Rating CategoryRating out of 5
$350

Response from Zoom Drain New England
Member- Thank you for the oppurtunity to solve your drain line problems. I checked our time sheets and it shows the total time for the job at 1.75 hours with an hour on site. Please remember that time to and from a job site are included to cover employee cost, mileage on vehicle and fuel cost. Also, included are our fully stocked vans with all the equipment to perform any job we may encounter. We thank you again and please consider televising your line at some point so you know the exact condition. I hope the technician explained to you that you save $75.00 while we are already on site ( $150.00) versus having us return to televise the line at $225.00. Best of Luck. EcoClean

Joel M.
07/2011
4.0
drain pipe, sewer cleaning, drain cleaning
  + 1 more
They estimated quickly, appeared on time, and finished in a day. This is expensive work, but their price was competitive with the two other companies which bid the job.
Description of Work: The sewer line from the house to the street failed. EcoClean replaced it -- a big job, involving excavation at the street and in the basement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Molly H.
07/2011
5.0
sewer cleaning, drain cleaning
  + 0 more
Excellent service. I had them come out after another plumbing company attempted to remove roots twice and were not able to do it. Eco-clean was great, got the job done quickly and efficiently. Price was not the lowest however they actually fixed the problem which was the goal!
Description of Work: Rooted out the sewer line which was full of roots, ran camera through to assess the line, applied root-x to prevent further root growth

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Constance R.
04/2010
5.0
drain cleaning
  + -1 more
The workers from EcoClean arrived promptly, were amicable, and completed the work quickly and efficiently.
Description of Work: The drain from the sump in the basement was clogged with roots near the house, making the use of more than one pump necessary to keep the water level in the sump from overflowing in extremely wet weather.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

MERCEDES N.
03/2008
5.0
sewer cleaning, drain cleaning
  + 0 more
We had already contacted 2 plumbers to fix the problem and they tore a hole in our wall to fix the problem, they never fixed it. We called Eco Clean and they came out, cleaned our drain lines and didn't tear any holes in the wall. They told us afterwards they should have never tore a hole in the wall. They are great!
Description of Work: Cleaned out and drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)

Contact information

39 Immersion Drive Suite #1, Scarborough, ME 04074

https://www.zoomdrain.com/portland/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Cleaning,
Sewer Cleaning,
Plumbing,
Drain Pipe Installation,
Septic Systems

FAQ

Zoom Drain New England is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Zoom Drain New England accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Zoom Drain New England offers free project estimates.
No, Zoom Drain New England does not offer eco-friendly accreditations.
No, Zoom Drain New England does not offer a senior discount.
Yes, Zoom Drain New England offers emergency services.
Yes, Zoom Drain New England offers warranties.
Zoom Drain New England offers the following services: Residential, commercial, industrial, municipal sanitary & storm lines, sinks, bathtubs, shower drains, floor drains, roof drains & septic tank lines, sump pumps, cleaned, televised inspection, repaired and frozen pipes thawed, trenchless technologies, remote access televising, high velocity jetting, locating, and catch basin cleaning.
Above ground plumbing work and water service repairs, septic pumping. However we do work with most the plumbers and septic pumping companies in the area and would be pleased to recommend the right company for your job.

Contact information

39 Immersion Drive Suite #1, Scarborough, ME 04074

https://www.zoomdrain.com/portland/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day