Merit Pools of Portland Inc

I would recommend them.

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Merit Pools have always done a great job every time I have called on them. They respond promptly, are courteous, and always professional. There prices are by far the best in the business, and I have done the research. Being a novice in the area of pool ownership, I really appreciate the way they take the time to explain everything to me. They solved a water problem for me a few years ago that two other places couldn't figure out. I highly recommend this business to any pool owner.

no communication, dumped in chemicals and charged for 'opening'.. Did not answer question regarding pool care..just said 'I don't know". Store staff not only didnt help with questions and problems, but was also rude. would not recommend at all.

Tim's reputation as a perfectionist preceded him and he lived up to his reputation. He made sure everything was done right. He did all the work himself with one assistant, two when needed for certain tasks. They always took care to respect our property and minimize mess. It took 2 extra days because of hitting 2 feet of almost impenetrable ledge at the deep end of the pool. Tim took the time to jackhammer and cut until the shape was exactly right. When we contacted Sonia in the office she always was helpful and answered all our questions. Putting an inground pool in is a big job and has the potential to be a stressful situation. Merit pools of Portland has made it an enjoyable, interesting experience for us. We really felt that we were in good, experienced, competent hands. Our pool turned out great and I can say we know what they mean when they talk about being a part of the Merit Pool family.

Last fall we bought a home that just happened to have a pool. The pool was closed at time of purchase. We have never had a pool before and didn't know where to start to get it ready for the season. I called several companies, got some quotes, waited for one company to come give us an estimate (they never showed up). THEN I went to Angies's list and saw the listing for Merit Pools. They are conveniently located, Route 1, Scarborough, near where I work. Because I had had such bad luck getting other companies to return my calls I decided to stop in at Merit Pools on my way home from work. This is now the beginning of June, pool season is in full swing. Merit Pools was very busy that day! The first thing I noticed was the very friendly, calm, but efficient service. I had a hundred questions but setting up an appointment for someone to come open our pool was first on the list! They also had no problem with being followed through that whole process, answering our questions, with the our goal being able to do it ourselves. Most quotes I had received (from those other companies) had been high $300. Each had offered a 50 dollar discount if we took the cover off ourselves. Because I have never had a pool I made the assumption this was the going rate for this service. What a wonderful surprise when I received the bill from Merit Pools, just over $200 including all chemicals to open the pool! I currently stop in once a week for Merit Pools to test our pool water. Slowly but surely, I am learning the mysteries of a and quot;balancedand quot; pool! Today was the first HOT day we have had and jumping into that cool sparkling water was so refreshing! Thank you Merit Pools! I will recommend this company to any friends with pools or considering putting in a pool.

Great job start to finish. Will definitely use for all my pool needs.

All I used them was for going to their store and buying their supplies. I know that they open and close pools and they install pools as well, but I didn't use them for that. This is the first year that I've had a pool and had no idea how to operate it and they seemed to work well and they were very helpful in helping me understand how to balance the water in the pool. They were very responsive because they brought the water from the pool to my home and analyzed it very quickly.