LR Higgins Inc

The job went according to plan and looks amazing. I met with LR Higgins Inc. late winter and we discussed the job I needed done. With the pandemic, the windows and doors would take a while to be delivered especially the custom sliding doors for the breezeway. Eric kept me in the loop the entire time. He updated me on a regular basis to let me know when he thought the product would be delivered and a start date. His crew was informative and very clean. All debris was picked up and swept up. I have used LR Higgins in the past and I keep gong back to them. They do a FANTASTIC job!

The crew did a great job fixing the damage on the house.

We were absolutely thrilled with the work L.R. Higgins did on our home. They did two projects for us -- remodeling our kitchen and replacing the siding -- and both were done to an exceptional standard. Our house is 100 years old, so remodeling the kitchen involved some unexpected problem solving. Our initial design had to be reworked to account for the fact that the original walls were not up to code and for some other surprise quirks that were revealed when the space was gutted. What we ended up with is actually even better than the original design and is exactly what we wanted. We are so happy with the workmanship and quality, and Eric was incredibly responsive throughout the process. The same goes for the siding. We had someone come recently to do other work on our house and they actually commented to us about the quality of the siding work. Plus, everyone at L.R. Higgins with whom we interacted and all of their subcontractors were incredibly professional and courteous.

Great! We were not at the home when the work was completed. We moved into the home a month or two after work was completed. The painting was done well, the exterior repair was excellent. The home was left clean.

Very well despite it was during the height of the Covid 19 problems- replace entire bathroom-bathtub, cabinet with sink, ceramic tiles in tub area, ceramic flooring & painting. There was some minor delays because of Covid but Eric communication as to the progress was extremely helpful. Date of service was in the month of March, 1921.

I don't give 5/5 stars on a review often, but I was extremely impressed with the work LR Higgins did on a water damage project on my house and would not hesitate to hire them again. Dean was our project manager and did an excellent job. We had damage internally from water that had seeped behind our siding which resulted in deck rot (because flashing wasn't previously applied correctly) and internal wall damage in the basement. The 3-man team that worked on the project was detail-oriented and focused on doing the job "right" rather than doing it quickly (which I greatly appreciated) but also did their best to make the exterior work blend and match the rest of the siding so it would not stand out like a sore thumb. The cost was reasonable for the work done and I felt like the work was high quality. I had unsuccessfully contacted 3 other companies for estimates before contacting LR Higgins and either wouldn't get my calls returned or they didn't show up for the estimate. Eric Higgins was very responsive via email, called me back after I left my first message about the issue, and I was in contact with him via email several times during the project. He always responded. I would definitely recommend this contractor group and use them again for work on my house.

I first spoke with the company in the springtime, had two gentlemen come over to provide a quote. There was quite a range depending on whether the mold was invasive enough to remove the deck in order to clear all the rot. Based on reviews and word of mouth, we booked them and they required a 20% deposit. Their estimated time to get to us would not be until September. Whomever was emailing me was a bit difficult to communicate with, responses would be minimal, felt like I was pulling teeth for information. In the end, they did not start their work until October. Originally, we were told it would be 1-2 weeks to be completed which we needed time off from work for. We were also told the folks doing the work would be here at 8am, however they were usually not arriving until after 9 supposedly because they were required to go to their home base first for 8am, then traveled to our home. Upon completion, the amount due was much more than the quote. When my husband and I revisited this quote, we realized it had been very oddly written and could see how the extra was sort of accounted for, but the way it was written, it seemed like that extra amount was only if they needed to remove the deck to repair (which they did not). We asked for a line by line accounting which they could not give us. They did not realize our door was a special size, smaller than most, and said the "special order door" was an extra cost, although it was smaller. In the end, the work was very well done and the guys who removed our old door, the mold, and replaced everything were very polite and did great work, but the communication and billing didn't quite sit right. It also only went over 3 days, so the difference was quite a bit too. In the end, I would recommend them for their work, but be prepared to be flexible and make sure to read everything thoroughly, a few times before booking and be extra diligent about asking questions.

This person never delivered a quote nor did we receive a call after he said he would come out and look at the job.

LR Higgins turned our attic into living space with a half-bath, bedroom, living area and good-sized storage closet. The job involved insulation, wiring, plumbing, windows, sheetrock, flooring -- the whole bit. They worked with us to keep the project within our budget and met our desired completion date. The many crews on the job were respectful, competent, and just plain nice. Eric and Brian provided regular oversight as the project progressed. Great job!

Eric Higgins and his team did a masterful job for us. Our rental property in Portland suddenly had a burst hot-water heater on the 3rd floor, meaning water damage at every level of the property. Given that we lived on the other side of the country, this was a recipe for disaster. But it wasn't. Right away, Eric and his team made short work of putting together all the pieces. Eric had plumbers in there to replace the hot water heater ASAP; a restoration crew within hours to start drying everything out; and drywall gurus, hardwood flooring experts, and painters to replace what was ruined. Throughout he was very communicative, both with us as the owners and with our renters who were living in the construction zone. Everyone knew what was happening when and why. In the end, we were braced for an astronomical bill (to the insurance agency, of course), because being so far away and in need of quick support, we weren't about to "shop around" for quotes. But Eric charged us completely reasonable rates. Even my father-in-law, a career construction estimator with GC experience himself, said he couldn't be more impressed with the process. We've now since that house (it's been almost a year since the adventure). But if and when we move back home to Portland, and if we buy another place there, we'll definitely be looking to him to help us be good owners.

The contractor was responsive and professional, and we were highly satisfied with the quality of work. We also appreciated the level of communication and flexibility in working around our complex family schedule.

The job went more smoothly than I expected. We had to replace our front door, as well as the surrounding framing and the sill underneath do to water damage. The extent of the damage couldn't really be determined until they got into it and had removed the existing door and flooring inside, and turned up to be a little worse than hoped, which was communicated to us immediately, along with what needed to be done to repair and that it would be an additional cost. They also had to remove the vinyl siding around the door, and the electrical outlet nearby, noted the corrosion in the electrical box and replaced that as well. On both the inside and outside it is better than the original installation. Start to Finish the Job took 5 working days, although the last two days were minimal, only extended because of replacing the tile that had to be removed, and allowing it time to cure before walking on. The guys were professional and friendly and not a disruption to our busy life with kids. We're very pleased with the job, and will call Eric Higgins for additional work in the future.

We live in an old house, so construction never goes as planned, and you don't know what you're up against until you start pulling things apart. That said, Eric always kept us apprised of what was happening. They were presented with several challenges and the primary carpenter, Dean, was always wiling to work through to solutions. Our major holdup occurred when his plumber didn't order the fixtures in time for a timely delivery, which caught us all by surprise. We've hired Eric for smaller projects prior to the kitchen remodel and would hire him again.

LR Higgins knew about the horrible experience we had with a previous contractor who did a shoddy job and also never returned to finish the jobs for which we had paid him in full. Received an estimate from LR Higgins on repairing and finishing the job and when we received their quote in writing, I couldn't believe my eyes. Mind you we received at least a half a dozen quotes from other contractors and the highest quote we received was $1,200 for both the landing/stairs and installing a new railing indoors and that quote was before the work ever began/building from the ground up. LR Higgins quoted $1,500 JUST FOR THE RAILING and $2,300 for repairing the landing and steps, for a total of $3,800. Eric and Dean can try to justify these numbers all they want, but we know and the industry knows these numbers were HIGHLY inflated! Since LR Higgins quote, we've received quotes from several other contractors on finishing and repairing the jobs and the highest quote we've received is $980. So, you do the math. They should be ashamed, especially knowing that my parents are elderly and that the previous contractor left them in a horrible position not only financially but where they have a difficult time getting in and out of their own home due to the horrible job he did. The last thing they need is to get ripped off again! The numbers they gave us were dishonest and really spoke to their character. A complete waist of our time and caused further delay in repairing and completing a job which poses some significant safety hazards to my parents.

It went extremely well. The workmen were prompt, professional, very aware of our privacy, and pleasant to deal with. The work went quickly and was finished on time and budget. The work transformed our sunroom. We are thrilled with the results. As always, Dean was on site almost every day to make sure things were going smoothly, and Eric followed up for final quality control. We will hire them again for our next project.

This project was very important to our family since it was our first home and was completely remodeled. We couldn't have asked for a better crew to accomplish this job. Eric and his crew were super professional from start to finish. We had a specific timeframe to finish everything and they were always on schedule. The finished woodwork, trimwork, kitchen and bathrooms came out amazing and we were pleased with the contractors that Eric supervised. I would definitely hire them again from a small job to large project and highly recommend this team.

We didn't end up (still) getting the work done due to insurance taking forever, but Eric was on top of the quote, and communication. Many contractors we had in just never bothered to follow up, or even send a quote at all. He was literally the only contractor we spoke to that accommodated specific insurance requests. I wouldn't hesitate to hire in the future at all.

LR Higgins was able to diagnose the source of the water damage within a few minutes, a task we greatly appreciated because the water was not evident from the kitchen and was probably happening for months. They referred us to an excellent water mitigation service and after their work was done pulling out the wet flooring, taking down the ceiling, drying the affected area, LR Higgins promptly submitted a bid for the remaining work and we were glad to hire them. They put up a new ceiling, matched and wove in the new areas of hardwood maple floors (a difficult job), painted the walls and ceiling, had a new rug pad installed, repaired the dishwasher and other assorted tasks. Their 2 employees were lovely, hard working, skilled young men who came each day and went about their job in the most professional manner. Eric and Dean (partners) are excellent to work with, answering our questions, providing guidance and always advising when they would be here to work. We have already recommended LR Higgins to family members and will continue to use them for our house contracting needs.

They did a great job taking out the water damaged flooring and walls and replaced using the proper materials. The tile looks great and they replaced the shower bars that were rusted. They got the job done in the time they quoted and were easy to work with.

It went great. We started these projects in anticipation of possibly having to sell the house after my mom fell. Shortly thereafter she was diagnosed with cancer and was doing many test and then chemo. They were accommodating of our difficult schedule and very kind and considerate. House was cleaner when they left than when they started. The work they did as additional work while they were there was priced very fairly.

This was our first time working with this company. We were not disappointed. We found them through Angie's List. Their reviews were excellent so we felt confident in asking for a quote. Eric was quick to respond. He also answered all our follow up questions quickly. Once all was agreed to, Eric set a date to start. The job went very smoothly. They completed the job in just a few days. They did everything we asked of them perfectly. We are so pleased with the final product. They also resolved some existing plumbing and electrical issues at no extra cost. The final price was exactly as quoted. Do not hesitate in hiring this company. We plan to hire them again for two future projects.

They came and looked at the work I wanted done, answered our questions about plumbing, that was helpful. However, the estimate "made for me" added many more repairs and replacements I did not ask for (such as replacing toilet, vanity, painting walls, etc.) while the written estimate explained "as we discussed." We did not discuss all those additional items. Furthermore, the estimate I was expecting for the small 4'x5.5' bathroom and 3' square shower might have been in the $3,000 to $6,000 range. I got an estimate for nearly $17,000! We are a young family running our own business, and I have little experience with the home repair industry. Perhaps it is my own inexperience, but I was totally disappointed in the estimate. I would have thought an estimate for so much money might at least have some itemized costs listed, but it was just a list of work tasks and a letter saying the estimate at nearly $17,000. I expected maybe a little over 6 K to be high - but this just seemed way way overpriced. $17,000 for a teensy bathroom? I think he just didn't want to do the job for us. Or he would do it, but at the inflated price. A very weird and disappointing experience; something felt off or dishonest in the submitted estimate.

From the moment that Eric Higgins came to our home..we experienced not only his professional approach, but his caring regards to what and why we were needing to make the changes. When Dean and his wonderful crew of young men arrived, we knew that we were in good hands and that our home would be well taken care of. From the very first day, with all of the removing of the old items, by the end of the day...our home was cleaned up and ready to be lived in for the evening. This was a daily occurrence, even with all of the work that had to be done. The crew was always respectful of our home that was not being worked on.... Working with Dean was a joy..he always asked if we liked what was happening and wanted to make sure we were happy with each step. Even when there had to be some changes made...after purchases (Btw, my fault...wrong choice for our home), he willingly and happily made the change and moved on. We felt like the guys became part of our family. They were all polite, worked well together (which btw is a HUGE thing when wanting to accomplish the same goals), happily doing their work, listened and talked with us on a daily basis. It was actually quite sad when they left, as it had become an expected part of our day. But when they had to leave....they left our home in the most beautiful way. The changes...first of all, were necessary for several reasons, but the elegance that it brought to our country home has been such a blessing to enjoy. So many that come to visit have expressed how different and beautiful the changes made have enhanced the charm of our home. Thank you Eric for sending Dean and his crew to our home. We not only know that we made the right choice in calling you....But we feel we had made new and precious friendships. (I wish that I could send pictures, so that the beautiful work done could be visualized)

Responsive to inquiry and scheduled time for quote quickly. Took about three weeks to get quote. We also got three other quotes. Higgins came in at $39,000 while the other three contractors came in between 14-17K.

They were very professional. The job was done right and loos great.