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Bartlett Tree Experts

Tree Service, Pest Control, Lighting,

About us

See website for additional service areas. Additional contact names - Pat Lindsay, Bartlett.

Business highlights

118 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial pruning, cabling, bracing, insect, disease management, pest control, fertilization, plant diagnostics, soil testing, lightning protection, tree care, shrub inventories & evaluations.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.415 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
13%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.9
responsiveness
4.7
punctuality
4.4
Showing 1-15 of 15 reviews

Kristy J.
10/2014
3.0
tree service
  + -1 more
unknown
Description of Work: Did "testing" to determine that one of our older trees was beyond saving via trimming and fertilizer. Gave us an estimate to take down of over $1,000. We got an estimate from another licensed arborist who took the tree down for hundreds less. After the tree was cut, the arborist told us (and we could see from the evidence, that the tree wasn't nearly as bad off as Bartlett had told us. Won't use them again.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$100

Response from Bartlett Tree Experts
Thank you for responding. It appears this recommendation was in 2011. We take great pride in our recommendations for trees and plants. Thank you for using Bartlett Tree.

Kevin B.
08/2014
4.0
tree service
  + -1 more
My only complaint was the amount of time it took to get to my job. I engaged them in October/November and the service wasn't completed until May. I asked in October/November if they would need to wait until spring and was told that they would not have to and that the service would take place in 'a couple of weeks'. I called again in March and was told that I had not been forgotten and that 'all the crews were down south'. Otherwise, they were very professional and did exactly what they said they were going to do.
Description of Work: They removed 2 large red oaks and lopped a number of dead limbs off of 2 others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$1,300

Response from Bartlett Tree Experts
Thank you for the review of your services completed by Bartlett Tree Experts. We take pride in the quality of our work and the customer service we provide our customers. We apologize for the delay in completing your tree work. When your approval was received in March 2014, our crew was assisting other offices with storm damage coverage. We do our very best to schedule and complete all tree work in a timely manner. Thank you for choosing Bartlett Tree Experts. Please let us know if there is anything else we can assist you with.

Elaine A.
05/2014
3.0
tree service
  + -1 more
unknown
Description of Work: Bartlett's was initially very responsive. I had an oak tree which we agreed needed to be pruned in the fall and sprayed for a leaf fungus the following spring. They arrived to prune the tree in the middle of a snow storm, which was OK except part of the charge was to remove all of the trimmings. Because it was snowing and there was already a lot of snow on the ground a lot of the branches didn't get picked up. I had to take a pickup truck full to the dump in the spring. As it was explained to me, the spraying of the leaves was supposed to be initiated just as they were opening and then weekly for two more weeks. Well, the leaves opened with no sign of anyone until I called them. The second and third applications were weeks apart. I was under the impression that the spraying was supposed to resolve the leaf problem, but it did nothing at all.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

$1,500

Rosemary G.
04/2014
1.0
tree service
  + -1 more
unknown
Description of Work: They were a "no show" and when I called them about that, the girl took responsibility, but informed me that there would have been a $250.00 consultation fee which she failed to inform me of a t the time I scheduled the appoitment. She apologized for not scheduling my appointment and thus being the cause of the no show, but once I heard about the consultation fee, I decided to go with the other local (not nationwide ) companies. I do not recommend doing business with companies like this, as I like the personal touch one gets with a locally owned company.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0


Response from Bartlett Tree Experts
(Member name removed), Thank you for taking my call today. As I shared with you, Customer Service is number one in the Portland Office and we take great pride in servicing our clients. It was a pleasure speaking with you and I do hope in the near future you will give us another opportunity. Your response was very important to us.

Matthew F.
11/2013
4.0
pest control, tree service
  + 0 more
We had used Bartlett Tree for our Mosquito control for a couple years without issue. However this summer we noticed that several of our trees had grown large knots that seemed to be harming them. We called Bartlett and scheduled an appointment for a tree inspection and estimate. The estimator (Mr. Lindsay) came to our house, showing up 30 minutes early, surprising my wife in the shower. He retreated to his vehicle so she could make herself presentable, and proceeded to inspect the tree in question. Mr. Lindsay seemed quite knowledgeable and was courteous and easy to get along with. He told us what he thought was going on with our tree and a few days later emailed us an estimate/treatment plan for the tree. I responded with a couple questions via email. After a week, I hadn't heard from him so I called his office and was told he doesn't respond to email and that the person who answered the phone would leave a message for him. He called a day later to answer my questions and we signed the estimate and returned it to him. The work was to take place next spring as that was the best time to treat the bugs that were eating our tree. However a few weeks later we found a few more trees that seemed similarly affected, so we called him back and requested he come back out. He did return, half an hour late for his appointment this time, and looked at the new trees. At the end of the appointment he had taken a couple samples to bring back with him to get a better idea of what was going on and would produce a new estimate to include . Then we waited. After two weeks I tried calling again and got a machine which I left a message on. After two more weeks I called again and spoke with a pleasant receptionist that said she would leave a message for him and get back to us. It has now been a month and we haven't had a call or email from Mr. Lindsay or his office. We have started looking for another company to do the work. Since we have not heard anything we can only assume they either do not want the work or that since they have a signed estimate they don't have to worry about customer service any more. UPDATE 11/12/13: Apparently the way to reach this provider is to write a negative review on Angie's List. The day after the original review was posted I received a phone call from Mr. Lindsay saying he wanted to look into what happened. After that we received an updated proposal with a discounted price, and the turnaround time was very quick. While the work is still not supposed to take place until the spring it was very nice to have good customer service and a discount. For that reason I am changing my above grade a little, but will not make a final grade adjustment until the work is finished in the spring. Update 05/2015: We have since used Bartlett a few times for pest control, tree care and limb trimming. Since the above reviews their customer service has been good and we have had no other issues. They have been timely and responsive and the work has been good quality. While not the least expensive provider of these services, the prices are not outrageous. We have signed estimates for more services in 2015. Thank you Bartlett for proving that our initial experience was not the norm!
Description of Work: Bartlett was supposed to provide us with estimates for treating trees with insect infestation.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Bartlett Tree Experts
Good afternoon, Thank you for contacting us earlier this week. Thank you for returning your signed proposal and your work is scheduled for the 2014 season. We look forward to caring for your trees.

Bethany J.
10/2013
5.0
tree service
  + -1 more
They were very prompt with coming to do the estimate. They just could not get the work done by the date needed (insurance issues)
Description of Work: Estimate for tree trimming off roofline of house

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartlett Tree Experts
Thank you and have a wonderful day.

JOHN C.
10/2013
5.0
tree service
  + -1 more
He showed up two hours early and did exactly what we had discussed.
Description of Work: Topped a spruce with white pine weevil disease. Cut off all but one leader so the top wouldn't branch. Cut out a dead branch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Bartlett Tree Experts
Thank you for your comments. We look forward to continued work on your property.

Diane B.
08/2012
5.0
tree service
  + -1 more
Another company said cranes would be impossible, due to the wires and proximity of the houses, which means more cost...more time...guys shimming up and hand cutting/lowering the pieces. FA Bartlett was able to use a crane for a lot of it, had an engineer come out to help them make sure that they were seeing the angels correctly...and called the utility companies...all very efficiently. They also trimmed dead branches from other trees hanging over the house and cleaned up a dogwood in the front. They came in a couple hundred dollars more than the competition, but I chose them because of the history and professionalism. Well worth it. They were very respectful of the neighbors properties, careful with the crane treads...used plywood sheets to protect the grass. They even moved the bird feeders with care...ours and our neighbors.
Description of Work: We had two very difficult, & HUGE, oak trees taken down. One was a split oak right on the property line, extremely close to the house. The other was only a few feet from the back deck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Laurenz S.
05/2012
5.0
tree service
  + -1 more
We have used them for quite a while. They are confident and punctual and do a good job. We will continue to use their services in the future.
Description of Work: They came for routine tree services at their last appointment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eileen C.
12/2011
5.0
tree service
  + -1 more
They always have an arborist who can handle initial assessment. They use organic friendly fertilizers. They are incredibly good at what they do. I will continue to use them in the future.
Description of Work: I used The F A Bartlett Tree Expert Co in Houston and Maine. We bought a house in Maine in 2006. No one had taken care of the trees on the property for about fifteen years. I contacted Bartlett Trees because they are known for their arborist. They came out and we found out that 77 trees were dead and 35 more needed maintenance work done on them because it had never been done. They went to Portland Maine to get everything approved by EPA to take down the 77 trees. Nine men took down all the trees. When they finished everything they washed down the driveway to make sure my dog did not even begin to pick up anything in his paws when he went outside. They also sprayed the trees with organic spray to ward off the bugs. They were able to save an antique Beach Nut tree that is now thriving. We found out the tree was 225 years old. When there are bad snow storms Tim a representative from their company checks my property and sends me pictures of what needs to be done. They send me a contract that explains everything that needs to be done and then I can sign it per section for what I would like to be completed. They also deal with the local EPA agents giving them the reason the trees would need to be removed. We have recently purchased more property and he has already gone through the process to take down the trees. He came up with a plan to follow the land line, and take down four large trees including the branches to get to the beach. He will split them and spray them so that they can create a path and relandscape through the trees that are being removed. I have also used F A Bartlett Tree Expert Company in Houston. They come in three times a year to prevent the red gnats from killing the Cypress trees. We also have a maintenance program as well for fertilizer which they inject into the roots twice year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Mary A.
11/2011
4.0
tree service
  + -1 more
I had no problems with their service at all. The job went fine. They were responsive and on time.
Description of Work: I used Bartlett Tree Experts - 11113 to prune some trees on my property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Mathew H.
07/2011
5.0
tree service
  + -1 more
Bartlett was quick to respond to initial inquiry and to schedule an appointment for an estimate. The office called us several times to provide information. The team that came up was efficient and did a great job. The project ended up costing a bit less than the estimate as it did not take as long as originally thought so the price was adjusted accordingly.Would definitely use them again--great customer service!
Description of Work: A number of tall trees on the property had to be trimmed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Janeth F.
02/2011
5.0
tree service
  + -1 more
The service was excellent. The workers arrived promptly on the scheduled date and at the scheduled time and did the work with great care and exactly as specified.
Description of Work: Tree removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Frederick H.
11/2010
5.0
tree service
  + -1 more
It is fine. I have used them in previous years. They are expensive. The job is professional. They do a good job. The trees are all alive.
Description of Work: They did a bi-weekly monitoring, pruning, fertilizing and spraying for bugs that get on our trees. The price is for the year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Phillip B.
05/2010
5.0
tree service
  + -1 more
It was wonderful. We were tremendously impressed with the work that they did and their professionalism. They approached the job in a very professional way. They had great knowledge of the situation. They were very safe in their work. There were three men who worked as a well coordinated team.
Description of Work: They removed a large oak tree that needed to be taken out, because it was starting to get diseased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

    Contact information

    PO Box 6828, Scarborough, ME 04070

    http://www.bartlett.com/Portland-ME

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Tree Service,
    Pest Control,
    Lighting,
    Landscaping

    FAQ

    Bartlett Tree Experts is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Bartlett Tree Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Bartlett Tree Experts offers free project estimates.
    Yes, Bartlett Tree Experts offers eco-friendly accreditations.
    No, Bartlett Tree Experts does not offer a senior discount.
    Yes, Bartlett Tree Experts offers emergency services.
    Yes, Bartlett Tree Experts offers warranties.
    Bartlett Tree Experts offers the following services: Residential & commercial pruning, cabling, bracing, insect, disease management, pest control, fertilization, plant diagnostics, soil testing, lightning protection, tree care, shrub inventories & evaluations.

    Contact information

    PO Box 6828, Scarborough, ME 04070

    http://www.bartlett.com/Portland-ME

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM