Description of Work: well first off the first contractor Lowes hired, since Lowes does not install, led us to believe they would start as soon as the material arrived. Lowes called and said the material was all in and that the contractor would call that day or the next. a week went by and no call. finally i called and they said the contractor would call that day. we were going out of town so i told them we would not be back until tue. on tue the contractor called and said he wouldn't be able to start the job for a least a month. we went into Lowes and told them that was not acceptable and we wanted our money back. they were very nice and said that someone would be out that day to look at the job. good to their word a contractor showed up and said he would start the job the on monday. his crew was there and worked even through inclement weather. they did an excellent job and were done on schedule. the job was cement siding and windows replace. Lowes came out about every other day to see how the work was progressing. The contractor was Jim's Home Improvement and they did a wonderful job making sure everything was to our satisfaction, they cleaned up every day and left nothing behind. if it hadn't been for the first contractor i would have given them a "A".
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
James E.
07/2014
5.0
appliance sales, home improvement stores
+ 0 more
They helped me with size and efficiency.
Description of Work: Sold me a washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Gary V.
07/2013
5.0
fencing
+ -1 more
Could not have asked for a finer job. The crew sent by Lowe's were all first rate. They installed and cleaned up after the job. They brought all the tools to do the job. Once started, did not stop until finished. All questions were promply dealt with.
Description of Work: Delivered and installed a fence which we had bought from Lowe's.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Gilbert B.
12/2010
5.0
roofing
+ -1 more
Overall, the experience went well. We decided to go with Lowe’s since they have a good reputation. Lowe’s has subcontractors, and it turns out their subcontractor was very reliable, and they went above and beyond. The roofers were knowledgeable and knew what they were doing; they did a professional job as far as the roofing goes. I had to pay ahead of time for the entire project, so I used a credit card to protect myself. Their concern about their customers is evident, and Lowe’s did come in to inspect the work that the subcontractors were performing. They tried to do whatever they could to satisfy what I needed, and I appreciated that. If they broke something, they replaced/paid for it (falling shingles). Once the work was completed, all the extra nails were picked up and everything was cleaned up nicely. Our roof looks excellent; I’m happy with their services and I would recommend this location.
Description of Work: Roof replacement, chimney repair (re-caulked, re-did flashing)
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Service Categories
Hardware & Home Improvement Stores,
Fencing,
Appliance Sales and Installation,
Roofing
FAQ
LOWE'S is currently rated 4.8 overall out of 5.
No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.