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Wayne's Plumbing & Heating LLC

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

No travel charge. Additional DBA - Wayne's Plumbing & Heating LLC. Additional contact name - Sherrie Curlew. Award wining.

Business highlights

54 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing repairs, drain cleaning, gas piping, repiping, water heating & heat conversions.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 139 reviews

William S.
07/2019
5.0
plumbing
  + -1 more
They showed up on time, explained the problem, and fixed it within a reasonable time frame. Given the number of issues, I thought their rate was very reasonable. Ken and his two sons were professional, informative, and personable as well. His wife answered the phone while they were on a short vacation when I called to set up an appointment! Great doing business with a local family owned business! We will definitely be calling them again soon when we remodel our bathroom! A+
Description of Work: Had a problem with the water flow going into both toilets, both outside water faucets, and a sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Shawn B.
11/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
- Fit us into tight schedule. - Added shut offs to make future repairs easier. - Replaced pump - Replaced pressure relief valve. Will hire again for some other maintenance items.
Description of Work: Furnace circulation pump went. Causing double furnace pressure and low heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Bill G.
11/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Arrived on time with two helpers. Installation was quick and well done. Work area was cleaned after job was done.
Description of Work: Installed propane wall furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Tom C.
10/2017
5.0
plumbing
  + -1 more
Called on Monday afternoon, received call back on Monday evening, about 2.5 hours later. Made appointment for between 9:00 and 9:30 that Friday morning. Showed up at 9:20AM Friday, ready to go. Listened carefully to my requests and where parts were that I already had, and then went to work with no fuss, good care taken of the rest of my kitchen and house. Found small leak in first trap they installed while they were checking it, and replaced the problem without any issues. I liked the timeliness of the response, the adherence to the schedule, the care they took of my house and kitchen, and the time they took with getting everything right. Final tab for two hours of work and a complete replacement of the drain pipes in the cabinet was $170 for labor and about $50 for parts. A positive experience all the way around, and while I hope that I will never need them in an emergency, Wayne's will be my first call next time I need a plumber.
Description of Work: Needed to re-plumb kitchen sink after new counters and sink were installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

John A.
09/2017
5.0
plumbing
  + -1 more
All work was done well. The sink installation seemed a little expensive, but it was done very well.
Description of Work: We have hired Wayne's several times at two houses. Ken and his sons have fixed clogs, installed a sink and other minor repairs. We would call them again if we needed plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Claudia N.
08/2017
5.0
plumbing
  + -1 more
Sherrie got back to me the same day of my call and scheduled at a time that suited me. One ofthe guys came over and plugged the old, unneeded hookups and replaced the washer shutoff. The plugs didn't quite take the first time - I texted and they returned right away to fix it. Highly recommended! I will always call them for all of my plumbing needs.
Description of Work: Old washer hookup was leaking and newer shut-off at washer needed replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Ann Marie M.
08/2017
5.0
plumbing
  + -1 more
Ken & his son did a fantastic job. They were on time & were very professional in getting evrything done. I highly recommend both of them.
Description of Work: Fixed leaking faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John F.
06/2017
5.0
plumbing
  + -1 more
Excellent service! I called Monday before noon my call was returned before 6:00 p.m. An appointment was set for Wednesday between 10:00 a.m. and 12:00 noon. Wayne was there on time. He quickly determined the problem, and made the repair in a couple of hours. For the location of the sump and the pipes attached to it I was amazed he was able to complete the job so quickly. In addition to being efficient he was professional and cordial. I must also mention the young lady I spoke with to initially schedule the appointment couldn't have been more pleasant and helpful. In addition he left the area just as clean as if not cleaner than when he arrived. I had used Wayne's about 4 years ago and the service I received on that call was the main reason for me calling them again. I am a highly satisfied customer and will use them for any and all of my plumbing needs in the future.
Description of Work: We had an effluent/sewage pump for our finished basement that stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Thomasena N.
06/2017
5.0
plumbing
  + -1 more
When I called, the woman who answered the phone was very helpful. Their schedule was full for the day but when I explained that it was our only toilet and we couldn't use it, she fit us in their schedule as soon as possible. The plumber came and replaced the flange as well as bolts and wax ring. He was polite and did an excellent job. The price was very reasonable.
Description of Work: Our toilet was loose and tipped over to one side. The flange was broken and needed replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Elizabeth W.
04/2017
5.0
plumbing
  + -1 more
Not a complicated job, but they showed up on time and did a good job,
Description of Work: garbage grinder installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth W.
04/2017
4.0
plumbing
  + -1 more
They didn't have availability for a week, but I scheduled the appointment and took the morning off work, then he never showed up and did not call or respond to calls. :Updated as of 4/7/17: They did call me back and she said she apologized for her oversight. She forgot to tell the plumber about the appointment. I rescheduled with them and will update once the work is done.
Description of Work: Fix leak under the sink

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

Tricia N.
03/2017
5.0
plumbing
  + -1 more
Kevin and sons are always great! Responsive, friendly, professional and competent. I wouldn't use anyone else!
Description of Work: Fixed two toilets with separate issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Liz W.
03/2017
5.0
plumbing
  + -1 more
Ken, and his family, are great. They are just incredibly pleasant to work with.
Description of Work: Replaced a kitchen faucet (this is my third faucet for reasons that are totally my fault) and repaired a valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joy E.
01/2017
5.0
drain cleaning
  + -1 more
Very nice to talk to,very prompt ,price very reasonable,and a very nice service man.
Description of Work: Toilet leak and clear a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas H.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
I have use Wayne's Plumbing on numerous occasions and just like all the other times I was very pleased with their work and professionalism. They had to get into the main drain and pull out lots debris that was stuck. He shared with my wife what was caught in there and suggested it would be best not to flush these types of items down the toilet. Wayne's Plumbing is also my first choice when I have any kind of plumbing needs.
Description of Work: I was having issues with my drains (kitchen sink, bathroom sink, washing machine) backing up and not draining completing or taking an extremely long time to drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

John C.
10/2016
5.0
plumbing
  + -1 more
Called Monday, Ken came Thursday. The earliest time that was convenient for me. Every aspect of Ken's work was exemplary. His recommendations improved the operation of the shower 1000%. The whole process was about an hour. Service Call charge $85.00, parts $160 (very competitive to prices on-line).
Description of Work: Ken replaced a leaking Kohler shower assembly and added a new Kohler multi-function shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael P.
10/2016
5.0
plumbing
  + -1 more
Ken and his son examined the fixture that needed replacing and gave me a quote. They then took care of the job quickly. The new fixture looks good and I feel confident that Ken cares about his work.
Description of Work: I called Wayne's plumbing and left a voicemail in the morning and Sherrie called me back later that evening. She was able to book a 2 hour slot for the next day to fix a shutoff valve on the waterline in my basement. Sherrie called the next day when Ken was about 20 minutes away, about an hour into the 2-hour window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ann Marie M.
09/2016
5.0
plumbing
  + -1 more
Ken & his son are the BEST plumbers that I have ever had the pleasure of having in my house. His wife called back within 24 hours of my initial call to schedule an appointment for the following Tuesday & they were very prompt, courteous & friendly. They did a fantastic job stopping the leaks in my faucets. I would highly recommend them to anyone anytime.
Description of Work: Fixed leaky faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mary F.
08/2016
5.0
plumbing
  + -1 more
Had a call back within 24 hours. Service was provided the next day. Friendly, thorough review of our situation. Problem seems to be solved. Wouldn't hesitate to call them again.
Description of Work: Leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Melanie D.
08/2016
5.0
plumbing
  + -1 more
Ken was great. He actually showed up w/ his son, who it appeared he was showing the ropes on plumbing. He was super-friendly and even did a couple of things for us that we didn't even realize were broken.
Description of Work: We had Ken come by to fix a leak in our basement as well as replace a missing/broken outdoor spigot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

R D.
07/2016
5.0
plumbing
  + -1 more
Highly recommended, works quickly and proffesionally. Had 9:00 appointment and at about 9:02 his wife called to say he was just about to arrive. Doesn't get much better than that for customer service.
Description of Work: Installed an outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANTHONY D H.
06/2016
5.0
plumbing
  + -1 more
They were on time and took an hour which was what they estimated. Pleasant and respectful and a clean job.
Description of Work: The plumber replaced toilet with new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Wynn R.
06/2016
5.0
plumbing
  + -1 more
Ken & Ken took a look at where the pipe was split, and then at the pipe and valve in the basement. He quoted me a price to replace the cut-off valve inside, run a new pipe to the outside and replace the spigot. He also gave me the option of having an all-season spigot outside in case I ever needed to use it in the winter. Ultimately I decided on the standard spigot, and they replaced the cut-off valve, ran the new pipe and replace the spigot. They were quick, thorough, friendly and professional. I would recommend them any time! And Sherrie is great to deal with, letting me know I could call any time... they don't keep bankers' hours!
Description of Work: The water pipe to my outdoor spigot was split and leaking profusely. My boyfriend needed a locking wrench to turn off the valve in the basement. It all needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Benjamin S.
03/2016
5.0
plumbing, home remodeling
  + 0 more
This is the 5th or 6th time I've used Wayne's plumbing. Kenny and Sherry are the best. Their prices are always fair. Kenny does beautiful work. They are responsive and come when they say they are going to come. They are a pleasure to work with.
Description of Work: Replaced kitchen sink drain, replaces toilet, replaces bathroom sink plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

Peter T.
02/2016
5.0
plumbing, drain cleaning
  + 0 more
Was at my house within an hour of calling. Figured out the problem (someone flushed a hand cloth down the toilet and clogged everything up). Took care of it. I've been looking for a dependable plumber with reasonable pricing for several buildings I own and plan to use Wayne's in the future.
Description of Work: Cleared out clog in main sewer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

158 Saint John St, Portland, ME 04102


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Water Heaters,
Wells and Pumps,
Appliance Repair - Small,
Appliance Sales and Installation

FAQ

Wayne's Plumbing & Heating LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Wayne's Plumbing & Heating LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Wayne's Plumbing & Heating LLC does not offer free project estimates.
No, Wayne's Plumbing & Heating LLC does not offer eco-friendly accreditations.
No, Wayne's Plumbing & Heating LLC does not offer a senior discount.
Yes, Wayne's Plumbing & Heating LLC offers emergency services.
Yes, Wayne's Plumbing & Heating LLC offers warranties.
Wayne's Plumbing & Heating LLC offers the following services: Residential & commercial plumbing repairs, drain cleaning, gas piping, repiping, water heating & heat conversions.

Contact information

158 Saint John St, Portland, ME 04102


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed