Had an appointment schedule almost a month out and the day of service no one shows. When I called I was told they would have to reschedule me for another 3 weeks out because they are busy. Too busy to make the original appointment and too busy to care. Do yourself a favor and buy some home defense from the store, works just as well and no BS to deal with.
Description of Work: General Pest Control
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Karen M.
10/2015
5.0
pest control
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$900
karin S.
08/2015
3.0
pest control
+ -1 more
unknown
Description of Work: have gotten progressively worse about responding to phone calls. The last time 8 calls over 6 days with no response. The tech is great but the office staff is categorically awful
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
erna K.
05/2015
3.0
pest control
+ -1 more
Betty was great. And most (but not all) of the others we met over about a year and a half were nice people as well. He problem was and still is as far as I can see, a total mess of management of the office, before Betty left, she and I always schedule the next service - the reason was that if we didn't, the office would simply schedule it, not tell me, and then call me a day before to announce that they'd be there the next day at noon. I asked them again and again not to do this, but to call me to make an appointment if they did not have one scheduled, or at the very least to give me more warning, they could never manage this. After Betty left, we weren't able to get the same agent every time, and it seemed very random, so finally we cancelled the service. They surprised me by coming one day unannounced the following month and leaving me a notice that they were there and "treated" outdoors. I got a bill for that. Called and affirmed that we cancelled. Exact same thing happened two more times. I paid for the first one, but stopped paying when they kept coming unannounced and "treated" outdoors because we weren't there. They have been dunning me for more money, and I have written back, but it seems to be ignored, This could maybe be a good service if it was managed. As it is, dealing with the lack of management (and I suspect a large part of the problem here is high turnover due to bad management), I could not recommend them, especially given the presence of better-run local companies in the area. It will just drive you crazy.
Description of Work: I had a monthly contract. Had problems with pantry moths, and then RATS. We had a wonderful woman named Betty who worked with us. She was great, and brave!
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$110
Stephen M.
06/2014
5.0
pest control
+ -1 more
unknown
Description of Work: Orkin came on site on short notice to address a flying insect problem. The rep helped me identify the species, and recommended removal of a specific item in my garden which was being used as a nest for them. Advised to continue spraying with my own OTC chemicals vs signing up for a contract since they'd be using very similar chemicals which is honest, displays integrity, and is much appreciated. Will use them if I need assistance in the future.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen G.
04/2013
5.0
pest control
+ -1 more
We pay $120 per visit. They are very good about taking care of the problem and set the traps for mice. They continue to take care. We had a very good personnel who is doing the job. As long as we want them to do it, they would do it. The price seems a little high.
Description of Work: Orkin Pest Control takes care of pest infestation. They spray inside and outside the house. We use them 4 times a year.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Peter C.
07/2012
4.0
pest control
+ -1 more
They come out every other month. They charge a fee per service. They are ok. They are satisfactory. I will continue to use them.
Description of Work: I use Orkin for pest control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Philipe D.
06/2012
5.0
pest control
+ -1 more
Very polite, and let you know if their running late.
Description of Work: Sprayed the exterior of my home as well as the interior for carpenter ants.The initial fee to start is the same for most companies, the was an issue , but it does work .Have not seen any any since, plus the were careful around my chihuahuas Have no spiders in the basement either.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$780
Jared M.
06/2012
5.0
pest control
+ -1 more
They were very fast in coming out to my house and taking a look and giving me a quote. The service has been phenomenal so far. When they said they were going to be there they were there. They always responded back to me.
Description of Work: Orkin Pest Control came out and did a quote.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen N.
05/2012
5.0
pest control
+ -1 more
They run on a schedule. It is a regular schedule, and they never miss it. We have had excellent results with them. We pay them for each visit.
Description of Work: We have been using Orkin Pest Control for several years. They have eliminated a problem that we had with mice and ants and some kind of moss.
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Service Categories
Pest Control
FAQ
Orkin Pest Control is currently rated 4.2 overall out of 5.
No, Orkin Pest Control does not offer free project estimates.
No, Orkin Pest Control does not offer eco-friendly accreditations.
No, Orkin Pest Control does not offer a senior discount.
No, Orkin Pest Control does not offer emergency services.
No, Orkin Pest Control does not offer warranties.
Orkin Pest Control offers the following services: Residential and commercial pest control & exterminating.