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J&J Roofing & Construction Inc

Roofing, Snow Removal, Finished Carpentry and Woodworking,

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Asphalt, cedar shakes, emergency roof repair, epdm rubber, fiberglass, ice & snow removal, metal, seamless gutters, vinyl siding & carpentry.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check

Reviews

3.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
14%
3
0%
2
0%
1
57%


Rating CategoryRating out of 5
quality
3.2
value
4.3
professionalism
3.3
responsiveness
3.7
punctuality
4.5
Showing 1-7 of 7 reviews

Marie V.
09/2011
5.0
roofing
  + -1 more
From the initial estimate for the work to the finished job, it was an excellent experience. The workers were professional and courteous. They were a joy to have at the house. They went to extremes to make sure the house was protected before stripping the roof. The promptness in completing the job was incredible. The quality of the work was A++. I would highly recommend J & J Roofing. We were completely satisfied with a job well done?
Description of Work: The roof was striped of the old shingles, prepped for the new shingles, and new shingles put down. They disposed or the old shingles and left the job site spotless.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Janet H.
06/2011
1.0
roofing
  + -1 more
Roofer was supposed to fix some leaks around chimney on first visit. We paid him on the spot and then several months later when we were up in the attic, we noticed that there were still leaks. We contacted his office again and left a message. It took many phone calls for him to call back and he stated that he wouldn't forget about us. He did "forget" and never came out before the winter set in. When the weather warmed up in the spring, we contacted his office again and left a message. We called many times over several weeks before we finally got him to return our call (this after we mentioned Angie's List). He said he'd need to come out and look at it...when he finally did, he admitted that he should have come back after the first repair to ensure that the sealant had held, which it hadn't. He said he would come out when someone was home and re-do it at no charge. We waited and waited, through weeks of good weather when he could have come out to repair it, but he didn't. At this point, we're fed up with his lack of responsiveness and his apparent lack of truthfulness. It seems that we were getting the round around the whole time.
Description of Work: Fix a few leaks around the chimney.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0

$300

Tracey A.
02/2011
4.0
snow removal
  + -1 more
This was a bad ice year so it took Mike 2 days to make it out after they were called but that is to be expected. They shoveled the roof, chopped some drains through the ice dams and then cleaned up some of the areas of walkways they shoveled ice into. They were polite, professional and concerned for the integrity of the roof and their work. They did not use CaCl to break up the ice dam as it was melting fast. I appreciate that as it lessens damage to plants around the foundation. It took 2 men about 1 1/4 hours to do the part of the roof I couldn't reach with the roof rake. Considering the cost of liability insurance these days I consider the price to be fair. 3/04/2011 The ice dam never completely melted so they were called back several times for someone to stop by and clean the rest of the ice off the edge so I could roof rake. The ice berm prevented me from getting the last storm's snow off of the roof so off course it started melting and backing up again. Today I was told they were here for 15 min while I was at work. They cleaned off about 6" from the very edge of the roof and left a 2" high by about maybe 6" wide ice berm with bigger and deeper spots??? So after all the aggravation of calling several times and their time,effort and energy to come out, they still left me so I can't roof rake and with the impending rain and snow this weekend it will probably accumulate again. I'm down grading them and would now say I wouldn't call them again.
Description of Work: Shoveled roof and chopped channels so water could drain through Ice Dams.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$300

RICHARD V.
02/2010
1.0
roofing
  + -1 more
Contracted with J & J to do entire roof with work to start within 2 weeks. Paid deposit for purchase of materials- several weeks passed with no contact. Over the next 4 months called repeatedly and was told repeatedly that they would start the job within a few days. Finally began legal process, with notarized letter requesting return of funds. Instead of refunding the deposit J & J instead dropped materials off on our lawn, with no receipt to show cost of materials matched funds provided. Terrminated relationship with J & J and hired another roofer who did a good job in short order.
Description of Work: Re-roof house.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$800

Robert M.
07/2009
1.0
roofing
  + -1 more
Company never bothered to return phone call.
Description of Work: Company never bothered to return phone call.

Rating CategoryRating out of 5
responsiveness
1.0


Response from J&J Roofing & Construction Inc
We were very sorry to see that the member never received a call back from our company. While it is no excuse, the volume of calls received due to the very rainy spring and summer months was astronomical. We try very hard to respond to all phone calls and pride ourselves on our customer relations. We would like to take this opportunity to apologize to him for our failure to respond to his call. We hope that this unfortunate incident does not prevent others from contacting us. Thank you.

susan H.
09/2007
1.0
roofing
  + -1 more
This was the rudest and most unprofessional person that has ever come to our condos for any reason. I was appalled.
Description of Work: An estimate was asked for and looking at roof. They came, did not get on the roof. This is a high roof and cannot be seen from the ground in entirety. They said it needed replaced and I asked them to get on roof to inspect and allow them to see how much work needed doing. The man, Jerry Yattaw said, and I quote, "I ain't gettin on the roof, the hell with it (or you) and charged off. This is a condo group. All other estimates got on roof, there is no other way.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


Response from J&J Roofing & Construction Inc
WHEN A ROOF IS AS OLD AS THIS ROOF WAS, YOU NEVER WALK ON THE ROOF BECAUSE IT CAN CAUSE POTENTIAL LEAKS. THIS WOMAN SAID THE ONLY WAY TO GET IT PROPERLY WAS TO PUT A LADDER UP AND GET ON THE ROOF. I'VE BEEN DOING ROOFING ESTIMATES FOR 30 YEARS AND THIS IS THE MOST UNINFORMED PERSON I HAVE EVER MET. BY ALLOWING (DEMANDING) THAT PEOPLE GET ON HER ROOF SHE UNFORTUNATELY WAS ASKING FOR TROUBLE. SECONDLY, WE DO NOT DO HOME INSPECTIONS. IF YOU NEED AN ESTIMATE WE ARE MORE THAN HAPPY TO GIVE YOU A FREE ONE. FURTHERMORE, I NEVER SAID TO HELL WITH YOU. I SIMPLY SAID IF THAT WAS THE WAY SHE OPERATED I WASN'T INTERESTED IN THE JOB. SHE HAD ALREADY STATED THAT SHE HAD 5 OR 6 OTHERS WHO HAD BEEN ON THE ROOF. I ASSUMED WITH THAT MANY ESTIMATES SHE WAS ALL SET. WE ARE SORRY THAT SHE MISUNDERSTOOD MY DISINTEREST IN THIS PARTICULAR ESTIMATE. I HAVE DONE MANY ROOFS AND HAVE COME TO RECOGNIZE WHEN THERE WILL PROBABLY BE POTENTIAL CONFLICTS WITH CERTAIN INDIVIDUALS. WE PRIDE OURSELVES ON OUR PROFESSIONALISM AND HOPE THAT THIS REVIEW WILL NOT HINDER OTHERS FROM CONTACTING US.

Karen P.
08/2007
5.0
roofing
  + -1 more
EXCELLENT!! The crew led by Lou arrived on time and were the best. They were professional and courteous, extremely hard workers, and worked well as a team. It was a simple job (the house is a cape with no valleys or dormers) but the temps during their two work days were in excess of ninety degrees with high humidity. Horrible working conditions but they were amazing. Stayed on task and kept a positive attitude throughout. I would recommend them to anyone who needs to replace their roof.
Description of Work: The crew from J&J Roofing stripped the existing roof and re-shingled the house. They placed tarps against the house to protect the siding and the shrubs. After stripping the shingles, they installed roof sheathing, drip edges, ice/water shield, felt paper, thirty-year architectural shingles, and shingle cap. All debris was hauled away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

    Contact information

    136 Clinton St, Portland, ME 04103

    www.jandjroof.com

    Service hours

    Sunday:
    1:00 PM - 5:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Snow Removal,
    Finished Carpentry and Woodworking,
    Windows,
    Siding,
    Gutters

    FAQ

    J&J Roofing & Construction Inc is currently rated 3.4 overall out of 5.

    Sunday: 1:00 PM - 5:00 PM

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 7:00 AM - 6:00 PM

    J&J Roofing & Construction Inc accepts the following forms of payment: Check
    Yes, J&J Roofing & Construction Inc offers free project estimates.
    No, J&J Roofing & Construction Inc does not offer eco-friendly accreditations.
    No, J&J Roofing & Construction Inc does not offer a senior discount.
    Yes, J&J Roofing & Construction Inc offers emergency services.
    Yes, J&J Roofing & Construction Inc offers warranties.
    J&J Roofing & Construction Inc offers the following services: Asphalt, cedar shakes, emergency roof repair, epdm rubber, fiberglass, ice & snow removal, metal, seamless gutters, vinyl siding & carpentry.

    Contact information

    136 Clinton St, Portland, ME 04103

    www.jandjroof.com

    Service hours

    Sunday:
    1:00 PM - 5:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 6:00 PM