FURNITURE RESTORATION GUILD

unknown

I spoke to Mel, who seemed genuinely enthusiastic about the work. I like that, and I liked Mel. He asked that I email him a photo of my sofa and said he'd work up an estimate and let me know what the cost would be in the next few days. I gave it a week and when I didn't hear from him, I called again. Mel said that he'd emailed me the estimate (I checked to make sure it hadn't been diverted to the wrong file. It hadn't.) Hi said he'd send it again that day. He didn't. It was disappointing because I thought I'd found someone I'd like working with.

After initially speaking on the phone, he asked me to email photos and gave me a quote of $1600. I dropped the pieces off and he seemed genuinely excited to be working on them. He had me come back in one week after he had stripped them, to inspect the natural color of the wood. We decided no color was needed as the wood grain was beautiful. He said he'd have it finished the next week. He had me come back to inspect before he delivered the set. He exceeded my expectation and I would recommend him highly.