Atlantic Heating Co Inc

They are always great! I've used them for so long.

They have been wonderful. Whenever I need an emergency service they appear within one hour. I would definitely recommend them.

The tech arrives and proceeds to tell us that the radiant heating does work and you just need to push the on/off switch to off. Like we are idiots, as though that wasn’t the first thing we tried then he looks at the buzzing problem but tells us that he will not call AHS and we owe him a $90 call out fee. I get on the phone to discuss with him and he is rude and then hangs up on me and leaves the house. Very unprofessional behavior on multiple fronts. Would never use this company again.

It went very well. Crew was prompt and arrived a few minutes earlier than original estimated start time. It took most of the day into early afternoon. One of the guys took the time to go over the new system and answer the questions I had. The whole crew was polite and seemed to work well together. Later in the evening I had discovered that one heating zone wasn’t turning on so I called Bill and one of his guys came within an hour to explain and fix the problem. The owner is professional, friendly and personable. I would easily hire again.

the service guy was supposed to be at my house at 1pm. At 150pm i called the office and the women said , " oh i guess i should have called you" she then said he just left his last appointment which was 2 miles away. Then 20 minutes later I called asking where is he, she called him and said he was chatting with his last customer but was now leaving. Ten minutes later he showed up puffing a cigar and when i told him I was not happy about waiting he gave me an " oh well" attitude, i will never us them again!!!!!!!!!!!!!!!!!!!!!

They charge an annual fee. It's a flat fee plus any parts. The pricing is very steady, so I like that. It seems to work okay. They always come.

They are the best plumbers we have worked with in 24 years of homeownership. They were responsive, they explained the options clearly and thoroughly and they treated our lack of hot water like the emergency we felt it was. Their crew was personable and professional and we could not be happier with the whole experience. We liked them so much we immediately switched to their company as our heating oil provider.

During the first service call the technician incorrectly diagnosed the problem. He said it was "definitely the furnace", and left the furnace turned off and in pieces pending the arrival of a replacement part. $110 service call fee. The next day the CO alarms went off again after running the water heater. They came back, and charged me $1,200 to install a $500 water heater that took two guys 90 minutes. That's over $200/hour for labor. They told me the replacement part for the furnace would arrive in 4 days. That was a month ago. I've called them 3 times in the last month to come put the furnace back together. The first time I scheduled an appointment. They no-showed. Two weeks later I scheduled another appointment. They no-showed again. I called a third time, and was told that they would call back to schedule an appointment. They did not call back, and a month later my furnace is still in pieces.

Right on time. Polite, cost within quote.

Maintenance man came and did an excellent job cleaning and explaining the process. replaced some old parts.

Tech was nice and knew what was wrong and fixed it quickly.

We shopped around to find the right company to replace our 25-year-old oil furnace and were went with Atlantic Heating because of their competitive price and reputation. Bill's team was excellent: they arrived on time and took the time to put down drop cloths and plastic to protect stairs and carpet. The new furnace was installed in just over 4 hours. We are very pleased with the experience!

Do not use this company! I called and made an appointment, the wait was long, (6 weeks) but I was ok with that. I am self employed so I am loosing money by making no appointments for this morning as I wait for the technician to arrive. When he is 20 minutes late I call Atlantic Heating to check on his arrival time only to be asked if I purchase oil from them. I say that I do not. I am told that I was taken off the schedule because they now only provide furnace cleaning for their oil customers! I ask why I wasn't told this when I made the appointment or any time in the 6 weeks since. They said they were sorry, they have a few new people who may not have known to check this! Not the way to treat people!

Excellent. This is the 3rd year that Atlantic has done this for me. I have been pleased every time with the professionalism of the staff & recommend them to my friends. (And I really appreciate that there is a 10% off coupon on Angie's List for this company).

They got me scheduled really quickly.

These were great folks to deal with every step of the way - a very nice person answered the phone and the call back to schedule a service tune happened on the same day. While clearly very busy, they were able to schedule my appointment at a time that was convenient for me. Tom arrived after calling to let me know he was stuck in traffic and would be a few minutes delayed. He was friendly and professional and quickly took care of the issue explaining both the problem and the solution clearly. We will definitely use them again.

Can't review due to no response

It went perfectly. Bill was on responsive, on time, professional, and a nice guy. I would hire them again in a second.

As far as I know, he did a great job. I won't truly know until the fall. He was very good. I would recommend them. He showed up when he said he would, they were efficient, and they did what I hope would solve the problem. It was a rental property, and at the first floor where the radiator wasn't working and it hadn't worked for a year. I had a lot of people in and he found something. I hope he found something that maybe nobody else had noticed. It had something to do with the radiator of the house and they weren't heating properly. When he left, they were heating. He was very professional and very pleasant. They gave me a window and he showed up at the end of the window, but he showed up within that window.

They showed up exactly on time and promptly unloaded their trucks and got to work. They were extremely professional, courteous towards myself and my family, and got the job done in just a few hours.

They do not do Gas-Fired furnaces. They were very nice and apologetic for the confusion.

Work done was excellent. Gave a quote for the work and despite some unexpected difficulties honored the quote. Would highly recommend and will definitely use again.

The job that Bill Morrell of Atlantic Heating Company could not have been more painless. A very large crew arrived first thing in the morning and by mid-afternoon, the entire job was completed. The finished product was a work of art and the entire interaction could not have been more professional. I strongly recommend this company for any boiler replacement project.

Very pleased with price, and with helpfulness of technician who reset the water heater temperature after a clear explanation about why that particular temperature would be best for my situation. First time tune-up at a new place, and I would definitely have them do more work after this experience.

Estimate was clear and accurate and timely. All work was performed professionally and as promised. Representative clearly explained what needed to be done and rationale. Timely quality service. Crew cleaned up after themselves. They got it right the first time. Staff was knowledgeable and coordinated efforts effectively. I would hire this company again for any job without hesitation.