Patriot Homes is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
Buyer beware! We have had a horrible experience with Richie and his contractor, John. They will talk it up like everything will be repaired so it is liveable, but that is not true. To start, many of the window panels were missing or not closing. The subflooring in every room was rotting, which was supposed to be fixed before we bought it. They said they did the floor, and my fiancé walked in, and his foot went through the floor. They came in and put extremely thin plywood over the rotting subfloor instead of properly removing the rot and replacing it. Also, when moving the building to the lot, it was damaged, so they came in and supposedly fixed the tub and bathroom. However, whoever did it did not know what they were doing, and there was water leaking everywhere under the trailer. We had to call a plumber to fix the mistakes they made. There were large amounts of insulation missing from under the trailer. They continuously lied about the work they had done through the entire process and were not responsive to emails or calls. In addition, we have waited over 6 months for a window his contractor/worker broke. It still has not been replaced. I would take my review and other bad reviews seriously, whether he tries to defend them or not. He is not telling the truth. We have emails and videos of when they were supposedly repairing things. We would never buy another home from him.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$56,000
Delina N.
10/2022
0.5
It was the worst experience I have ever had with any company they lied to me they cheated me and they did not do a proper job they have very inexperienced people working for them that do not do the job properly they do it get a hold of you correctly they put you on hold they delayed the times then they do not even do it correctly then they expect you to pay a lot of money for the moving of a trailer and then do not move it correctly and then expect you to pay $5,000 for the work and do not want to give you any money back when they do not deliver it properly
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$58,000
Mike E.
09/2020
5.0
Richie is great to work with, they were on schedule and completed the job as described
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Thyde R.
07/2020
2.0
A 4-5 day project took 3-4 months, overall quality of completed job was less then expected. Finished quality is below expected. I have a defective toilet from manufacturer (ceramic defect), as per Kohler warranty, contact installer to initiate warranty replacement, installer never returned call/ voicemail. Though my remodel is functional, acceptable, not satisfied with quality, customer service, and follow through.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
2.0
Robin D.
01/2020
5.0
They were very flexible and Ritchie was easy to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Terence O.
06/2019
4.5
Professional,courteous..
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Cathey G.
04/2019
5.0
Very pleased with the work. Extremely flexible and easy to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alice W.
04/2019
5.0
they are accomodating, they are friendly, they did the job quickly